Beef Burger Bitch

[customersruinmylife]

So I worked another shift at the pub for some extra money (I am going to post a thread in General Work Chat detailing things there later). It is also worth mentioning that I am completely burned out from dealing with SC's, and I absolutely refuse to pander to them anymore.

A lady came up to order food.

BBB: I would like to order a BEEF burger with cheese.
Me: Sure thing. So that's a BEEF burger with cheese for table 28.
BBB: Well, duh, that's what I said.

I visably rolled my eyes at her, put the order through and ignored her death stare.

Her food came out, and she stormed up to me.

BBB: DOESTHISLOOKLIKECHICKENTOYOU?!
Me: What? You ordered beef.
BBB: I WANT CHICKEN NOOOOW!
Me: I repeated the order to you, and you said you wanted beef.
BBB: WELLDIDN'TITOCCURTOYOUTHATIMIGHTHAVECHANGEDMYMIIII IIIIIND?!

I am serious when I say she spoke that quickly. After working out exactly what she had said, I replied.

Me: Well didn't it occur to you that you would have to tell someone you had changed your mind?

She got right within my personal space.

BBB: How dare you speak to me like that!?
Me: Please step away. You are making me uncomfortable.
BBB: So you don't like a bitch being in your face, huh?!
Me: No.
BBB: SO YOU ARE CALLING ME A BITCH!? WHERE IS YOUR MANAGER?!

I actually face palmed in front of her and walked away. The manager went over to speak to her. She was sweet as pie towards him, and he managed to get her a chicken burger (I really didn't agree with that). Afterwards, he came over to me.

M: I don't believe you called her a bitch for a second, customersruinmylife. But please don't facepalm in front of customers. It really makes things worse.

[blas]

I really don't think the extra cash is worth dealing with those assholes all over again.

[BowserKoopa1]

To that I would be very tempted to reply, "If you had to work directly with customers all day and put up with the bull I have to, I guarantee you'd be doing the face palm thing too". And from plenty of experience dealing with customers, I personally guarantee that if you take a manager out of their cozy office and have them deal with enough sucky customers, they'd go out of their minds too. What's the matter Mr Manager? Did you forget what it was like when you were just a lowly employee making minimum wage?
BTW nothing against your manager, who took your side. But sometimes I just don't think they understand what we have to go through.
As for the "bitch", she definitely should've told you that she wanted chicken. I mean its not that hard folks. If you order a burger, you're gonna get a "beef" burger, if you order chicken you're gonna get a "chicken" sandwich. Of course you might have someone say they said burger but actually meant chicken burger.
And for those of you sucky customers who don't know the difference, when you order beef, you're getting meat that comes from a cow. When you order chicken, you're getting meat that comes from a chicken.

[customersruinmylife]

I really don't think the extra cash is worth dealing with those assholes all over again.

Unfortunately it is. I have put the reasons why in General Work Chat.

I have decided to view every SC I encounter as comical. It makes things seem much better!

[Teskeria]

BBB: So you don't like a bitch being in your face, huh?!
Me: No.
BBB: SO YOU ARE CALLING ME A BITCH!? WHERE IS YOUR MANAGER?!

With as innocent a look as possible "Ma'am, I would Never Think of calling you a bitch. But it would be the height of rudeness to imply that you are not intelligent enough to know how you are behaving. And my Mama doesn't like it if I'm THAT rude."

[Andara Bledin]

BBB: SO YOU ARE CALLING ME A BITCH!? WHERE IS YOUR MANAGER?!

Me: No, you called yourself a bitch and I didn't want to be rude and contradict you.

^-.-^

[aurelemsrealm]

BBB: How dare you speak to me like that!?
Me: Please step away. You are making me uncomfortable.
BBB: So you don't like a bitch being in your face, huh?!
Me: No.
BBB: SO YOU ARE CALLING ME A BITCH!? WHERE IS YOUR MANAGER?!

There is that saying, "The customer is always right."

[tropicsgoddess]

What a rude bitch. She must've thought it was your job to read her mind.

[Kisa]

That sounds like my plain burrito lady. She insisted that there was an item on the menu called a plain burrito that had only beef on it. When I told her we had no such item, she flipped and called me stupid and stormed out. The best part was when the guy behind her said, "I guess it's been a few hundred years since grandma came to (store name)". Maybe plain burrito lady IS beef burger bitch

[Tama]

The only time I think I've called a piece of chicken on a bun a burger is because it had mozzarella and marinara on it, and that seem to warrant "pizza burger."

[NateTheChops]

But please don't facepalm in front of customers. It really makes things worse.

Well you really couldn't have made things better at that point so I don't see how making it worse makes it any...well...worse.

[jjc927]

Wow, this woman was a complete asshat. First she thinks you should be psychic and then calls herself a bitch and acts like you said it. Man.

[Spork4pedro]

I once told a customer who pulled the "my mouth said something different than my brain was thinking and you should have known the correct order!" routine

"I'm sorry. My psychic sense was on the fritz this morning so while I have the technician working on it in the back could you please let me know exactly what you want until it gets fixed again?"

The sad thing was they bought it.

[XCashier]

I really don't think the extra cash is worth dealing with those assholes all over again.

Agreed. You'll be spending that extra cash on doctor bills when all the stress makes you ill.

[greensinestro]

I really don't know what is up with people. So many threads have been posted in the past few days regarding these type of customers who get very nasty with a waiter or waitress repeating back their order, and then saying their order is wrong when they know it's actually right. These people certainly have no conscience and obviously sleep at night knowing they shake up people who work their asses off for them.