Beef Burger Bitch

[RootedPhoenix]

That sounds like my plain burrito lady. She insisted that there was an item on the menu called a plain burrito that had only beef on it. When I told her we had no such item, she flipped and called me stupid and stormed out.

What's sad is that she might have been able to get what she wanted anyway...IF she hadn't pitched the fit she did. Some people.

[Kisa]

What's sad is that she might have been able to get what she wanted anyway...IF she hadn't pitched the fit she did. Some people.

Actually I was about to offer to take one of the 99 cent burritos and take off everything but the beef to MAKE her plain burrito, but she called me a stupid bitch and stomped off before I got one word out Her loss...

[Mytical]

Actually I was about to offer to take one of the 99 cent burritos and take off everything but the beef to MAKE her plain burrito, but she called me a stupid bitch and stomped off before I got one word out Her loss...

This, a thousand times this. *hugs Kisa* Sorry, got carried away there. See, it escapes the SC's attention that there are ways around things. You can make a plain burrito..just have to not have your head up your behind so far. Order another kind, ask them (politely) to hold everything but the beef, and hey ... guess what...beef burrito! *sighs*

[Kristev]

I don't need tarot cards to tell you what's going on - they want to eat for free. With the economy dying, they probably can't afford their orders, and so they're resorting to scams and nastiness to get free dinners. I shouldn't wonder if that's what they're up to. Not at all.

[Draco]

This, a thousand times this. *hugs Kisa* Sorry, got carried away there. See, it escapes the SC's attention that there are ways around things. You can make a plain burrito..just have to not have your head up your behind so far. Order another kind, ask them (politely) to hold everything but the beef, and hey ... guess what...beef burrito! *sighs*

WHAT?!!!!?!?!

You mean not screaming and throwing a fit is actually more likely to get people what they want?! BLASPHEMY!

Seriously though, it really is amazing so many people don't grasp that a calm attitude is more likely to get them what they want (and employees more likely to bend the rules a little to help them) than throwing a complete fit.

[greensinestro]

Wow, this woman was a complete asshat. First she thinks you should be psychic and then calls herself a bitch and acts like you said it. Man.

What's really bad about this is people like this may also be out for a thrill by getting someone fired. Been a near victim of that several times. If they're bitter, hate people, or are simply having a bad day, let's take it out on some poor innocent person who's trying to make a living at shitty pay as it is.

I wonder how they would like someone victimizing them in this sort of manner?

[EricKei]

I would be straining my brain with regards to this woman expecting you to READ HER ALLEGED MIND mid-stream, if not for the fact that this sort of thing happened more than once, at "DaddyJim's" pizza...Even on busy-as-hell-slammed days, pizzas would typically be cooked and out of the door in 16 minutes or less. Some people would wait half a damn hour to change half of their order; most of the time, when we told them it was already on their way, they would say "OK" and just make a second order and pay for both. Some people, on the other hand, would fail to comprehend why it might be difficult for the driver to magically change the contents of an already-cooked order that was in his car and on the way to their house...so they'd just say "well, change it anyway! I'll just tell the driver that he has the wrong order! *click*"...meaning, we don't get paid for the wasted food, the driver gets screwed (out of time, commish, and a tip), AND the other driver who has to take the "revised" order get screwed, as well >_< Even better were the people who said they got the wrong order, but ate the whole damn thing instead of giving it back (yes, we would send a spare driver out to snag it), or, better yet, claimed that their order from THREE WEEKS AGO was made wrong, and they want it redone for free...x.x Sadly, "DJ's" corporate's default response to this was to send out free cards to these scammers.

Fortunately, this isn't as much of an issue at the current pizza slinging job ^_^ Out-the-door times are more like 8-12 minutes most of the time, and we consider a delivery to be late if it gets there in 30 minutes from the time it was ordered (smaller delivery area than bigger stores + one-delivery-run-at-a-time rule = fast as hell). We've had people call us back just to ask us "how the **** did you get it here this fast?! You guys rock!" ^_^

[mikoyan29]

I really don't know what is up with people. So many threads have been posted in the past few days regarding these type of customers who get very nasty with a waiter or waitress repeating back their order, and then saying their order is wrong when they know it's actually right. These people certainly have no conscience and obviously sleep at night knowing they shake up people who work their asses off for them.

they think that if they get rude service that they can complain about it and get free stuff. Never mind that the reason they got "rude" service was their actions in the first place.