Note: I am sick. I have a headache, nausea, chills and a fever. Since my company allows x number of absences before a writeup and I am at the limit here I sit. In no mood for evil granny.
SC: Im gonna pay $100 on Friday, tell the man.
Me: you can do that ma'am-however your past due balance is $134.57 and without that amount we can't deliver.
SC: the lady told me a hundred! That's what I'm paying.
Me
k. But we can't leave water.
SC: Im 85 years old! I need water! Wait til you get my age! I guess I'll pay it and go without food!
Me:...ma'am.I am sorry...but it would be wrong of me to lie about what you owe and then have you be without water-
SC: I'LL PAY IT! DID YOU HEAR ME?.ARE YOU DEAF? IM 85 AND I HEAR BETTER THAN YOU!
click (thank GOD)
Bonus email from a customer recreated caps and all:
Um I buy you water ALL THE TIME and I need COUPONS! I went on you website and all your advertising is WATER DELIVERY SERVICE!? I need to know something do you care about customers or not? I looked for helpful information and all I found was nothing!
SC: Im gonna pay $100 on Friday, tell the man.
Me: you can do that ma'am-however your past due balance is $134.57 and without that amount we can't deliver.
SC: the lady told me a hundred! That's what I'm paying.
Me
k. But we can't leave water.SC: Im 85 years old! I need water! Wait til you get my age! I guess I'll pay it and go without food!
Me:...ma'am.I am sorry...but it would be wrong of me to lie about what you owe and then have you be without water-
SC: I'LL PAY IT! DID YOU HEAR ME?.ARE YOU DEAF? IM 85 AND I HEAR BETTER THAN YOU!
click (thank GOD)
Bonus email from a customer recreated caps and all:
Um I buy you water ALL THE TIME and I need COUPONS! I went on you website and all your advertising is WATER DELIVERY SERVICE!? I need to know something do you care about customers or not? I looked for helpful information and all I found was nothing!

Fire-d


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