Yesterday, a customer went up to the service desk about 1/2 an hour after it closed. When the FEM informed the customer that the desk was closed the customer went "SHOW ME THE SIGN!!!!". The customer ranted that she was a valued customer, that she spent about $500 recently, that she'd been waiting for 10 minutes (even though she waited for less time then that), and even told the FEM that she would be a soon-to-be-ex-employee. The FEM called the PIC up to the service desk and the customer ranted to him about showing the sign but he did nothing to make her leave. The customer never mentioned what kind of help she wanted; all she did was rant mainly about showing her the sign that the service desk was closed. I found out later from the FEM that the customer reached behind the counter for the timer used for timing breaks.
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Quoth Cerys View PostMaybe a broadsword behind the counter....PWNADE(TM) - Serve up a glass today! | PWNZER - An act of pwnage so awesome, it's like the victim got hit by a tank.
There are only Four Horsemen of the Apocalypse because I choose to walk!
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Quoth Jay 2K Winger View PostHaving a broadsword on display WOULD keep a lot of the Suck away, come to think of it....
Come to think of it I never did see anyone acting like an SC in that place.You'll find a slight squeeze on the hooter an excellent safety precaution, Miss Scrumptious.
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Quoth Cerys View PostAnyone else hearing 'Show Me the Sign' to the tune of 'Gimme the Prize' from Highlander?
"And the sign said, small-brained bitchy people, should go away.
But she reared up with her ugliness and insisted on having her say.
She said, you look like a dumb robotic bored slave, so help me now.
But I stopped her in her tracks, and said here are the facts, bitch, you're exiting, cow.
Signs, signs, everywhere there's signs
Right in front of customers, it's breakin' my mind
How none, not a one, can't just read the signs."
"The Customer Is Always Right...But The Bartender Decides Who Is Still A Customer."
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Jester, that's perfect!
And I hope they created a sign that covers the whole back wall of the customer service area, for future SC's. Not that it matters...if there had been a sign, she would have ignored it anyway...When you start at zero, everything's progress.
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Hey, I try. And y'all may have noticed by now that reworking lyrics into parodies is something I do on a regular basis. Hell, a radio station in Phoenix was this close to producing a parody I did of Hotel California years ago....I wish I still had the lyrics I wrote. Some of my better work.
And yet, for the life of me, I can never seem to finish the project I've been working on for years, of redoing Jimmy Buffett's classic song into "Son of a Son of a Salesman." And I even know a great act down here that would perform it, too. Damn it.
"The Customer Is Always Right...But The Bartender Decides Who Is Still A Customer."
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