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Why do they say that? Normally its in reference to a bill they swear they paid but have no proof of. What records? Do they think we have like a stack of file cabinets somewhere that I'm going to dig through? And its always "I suggest you check your records again." Um..."Ok. I looked at my screen again and it still says what it said 2 seconds ago. Thanks for the suggestion!"
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Well, it's obvious that you didn't give them the correct answer so you are in error and must <Check your records/Check in Back/Ask a Manager/ETC>.
My favorite is always the simple "I shall now repeat the same question 20 times". That is normally what I get. -
In less interconnected times, this statement might have worked. In this day and age, when we have your information at our fingertips at a moment's notice, we already have said records in front of us.Quoth AquaGirl View Post
Oh, look, it says You're An Entitled Asshole! So our records are accurate!
Alternate joke: "I did. It says I am not a Dalek and you are not River Song. Would you like to try again?"PWNADE(TM) - Serve up a glass today! | PWNZER - An act of pwnage so awesome, it's like the victim got hit by a tank.
There are only Four Horsemen of the Apocalypse because I choose to walk!Comment
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The one and only time I saw this used properly was last weekend, when cell phone company tried to tell my AM that her bill was past due when she KNEW that it wasn't. I mean they had her last payment (on time btw) recorded and still said it was past due. Turned out it was a mess up on cell phone company's part when she'd gotten her step-daughter a phone because hers broke. Again, that is the only time when "checking the records" actually was relevant."And though she be but little, she is FIERCE!"--ShakespeareComment
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When they say check your records, ask them to hold. wait at least 2 minutes, 4 if permitted that long a hold (they will think you took 10-15 minutes). Then come back and honestly say 'I've checked all of our records and ___ is still what we show.'Comment
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