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Oh man. This guy was crazy!
SC: I need money.
Me: Okay.. How would you like to that today?
SC: A credit card.
Me: Okay, well sir, you'd need to run it through the ATM.
SC: No. "They" said I have to come here.
Me: Who's they?
SC: The players club said you'd do it!
Me: Unfortunately sir, they're mistaken. I am unable to access your credit card. It has to be ran in the ATM first and then I can assist you to finish the process.
SC: No! You will do it right now!
He's full out yelling at me at this point. My SV walks out and starts trying to talk him down.
SV: Sir, as Anakah has explained we cannot run your card back here.
SC: You will! I don't want to gamble tomorrow. I want it now!
SV: Sir... If you run your card through you can play tonight...
SC: You don't want me to fucking play here!
By this point he just starts a cuss storm.
SV: Sir, we're done. I've told you all I can. BYE.
SV walks away and I am left there with crazy guy. He starts yelling at me some more and the other people in line are:
I am shaking with anger at that point:
SC: Do it now!!! Or I will never fucking come here again!
ME: sir, get our of my window! Security!!!!
The maniac was bitching up a storm as he was leaving. Security took forever and finally got to him. SV walked off to call security. They said he was unstable. Ya think!?
The customers in my line kept asking if I was okay. OH man. I've never lost my cool and yelled at anybody before but why should I get cussed at?? Jerk. I was shaking for like ten mins after that.
SC: I need money.
Me: Okay.. How would you like to that today?
SC: A credit card.
Me: Okay, well sir, you'd need to run it through the ATM.
SC: No. "They" said I have to come here.
Me: Who's they?
SC: The players club said you'd do it!
Me: Unfortunately sir, they're mistaken. I am unable to access your credit card. It has to be ran in the ATM first and then I can assist you to finish the process.
SC: No! You will do it right now!
He's full out yelling at me at this point. My SV walks out and starts trying to talk him down.
SV: Sir, as Anakah has explained we cannot run your card back here.
SC: You will! I don't want to gamble tomorrow. I want it now!
SV: Sir... If you run your card through you can play tonight...
SC: You don't want me to fucking play here!
By this point he just starts a cuss storm.
SV: Sir, we're done. I've told you all I can. BYE.
SV walks away and I am left there with crazy guy. He starts yelling at me some more and the other people in line are:
I am shaking with anger at that point:
SC: Do it now!!! Or I will never fucking come here again!
ME: sir, get our of my window! Security!!!!
The maniac was bitching up a storm as he was leaving. Security took forever and finally got to him. SV walked off to call security. They said he was unstable. Ya think!?
The customers in my line kept asking if I was okay. OH man. I've never lost my cool and yelled at anybody before but why should I get cussed at?? Jerk. I was shaking for like ten mins after that.
Sv is supervisor. Yeah she kinda provoked him more and then took off and left me to fend for myself. The guy was just out of his mind yelling over something so stupid. I don't know what he was on but he was just so angry.
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