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Why are people so RUDE?!

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  • Noelegy
    replied
    Quoth BookstoreEscapee View Post
    Yeah, sometimes all you can do is go in the back and scream...
    Before my hubby became my hubby, and before he started working in IT, he worked in the Facilities department, doing everything that needs to be done to take care of a humongous building. I suggested to him on more than one occasion, only half-kidding, that it would be nice if we had a soundproof, padded scream room somewhere in the building.

    This is around the time that they were considering various perks such as: an employee cafeteria; in-house daycare; a gym/workout facility within the building (none of which, by the way, were ever added).

    Leave a comment:


  • ShortTemperHatesStupidity
    replied
    Quoth XCashier View Post
    It's usually a rule handed down from Corporate (you know, those folks who never have to help customers?) that it's "rude" to inform customers that the store is closing.
    See, here's what I love about that though. The hours are posted for a reason. They're not a suggestion, they are THE HOURS. They set them for a reason. I couldn't stand it when people used to come in 2 minutes before closing, ask if we were still open (we would respond "yes, but only for another 2 minutes" being sure to be specific enough that they needed to hurry and get the fuck out), and then they would paruse every fuckin aisle and end up with only 3 things. God damn I hated retail...

    That and the hours were always crap. Never good for coinciding with school.

    Leave a comment:


  • DesignFox
    replied
    BSE- that's part of why we hate staying open for them. WE know all of those things. It's not just the inconvenience and the serious desire to go home... On top of all that- when you run over your alotted number of "labor hours" the corporate people have a fit. So you can't freaking win. We can't go over on labor, but we can't kick assholes out of the store at closing time so we can leave on time!

    Mostly our managers take that stuff into account- but its really difficult some weeks...some weeks you don't have that extra hour of overage to spare.

    Leave a comment:


  • XCashier
    replied
    Quoth BookstoreEscapee View Post
    I do NOT understand stores that refuse to tell people they need to leave at closing. The store can't do their closing procedures, the employees go overtime, and there are loss preventions issues as well. I sincerely doubt the people "shopping" that late make up for the extra time the employees end up working. It just does not make sense to me.
    It's usually a rule handed down from Corporate (you know, those folks who never have to help customers?) that it's "rude" to inform customers that the store is closing.

    Leave a comment:


  • BookstoreEscapee
    replied
    I do NOT understand stores that refuse to tell people they need to leave at closing. The store can't do their closing procedures, the employees go overtime, and there are loss preventions issues as well. I sincerely doubt the people "shopping" that late make up for the extra time the employees end up working. It just does not make sense to me.

    Leave a comment:


  • Ackee
    replied
    lights off

    I know some stores that just switch off the lights.
    My favourite one is one where they wait until the person "finishes" ,then they say
    "I am sorry the registers are now off we can't process your sale, please come back when we are open"

    Leave a comment:


  • DesignFox
    replied
    Our store isn't close to the outside...

    And jeez, people were worse tonight... we had our rude with a side of nasty.

    I'm glad I love my co-workers. and a big thank you goes out to the few polite and wonderful customers that made me smile today......

    Leave a comment:


  • Becks
    replied
    Quoth BookstoreEscapee View Post
    Yeah, sometimes all you can do is go in the back and scream...
    You're supposed to go into the back for that? I go outside, light a smokey treat and let out a yell that can be heard for miles.

    Leave a comment:


  • Imogene
    replied
    I just love it when people come in and 'shop' until long after the mall's doors have been locked...
    "Can't get out now, can you? You farging moron!"

    Leave a comment:


  • BookstoreEscapee
    replied
    Yeah, sometimes all you can do is go in the back and scream...

    Leave a comment:


  • DesignFox
    started a topic Why are people so RUDE?!

    Why are people so RUDE?!

    _Warning_ Kind of long and ranty...some language...

    Is there something in the water lately? People are so effing rude it is unbelievable! Today, I had four separate instances of total suckiness, and I think that is a record at this place.

    Sucky Customer #1: You know that thread about allowing someone to finish their sentence? YEA. This lady comes up to my till. I was still with another guest, and she just comes over before she is even called, plops her stuff on the counter. THEN, as I say hello, immediately picks up her cellphone.... Grrrr.... makes me wait until she is done with her OH SO IMPORTANT phone call...She finally hangs up and I ask for her card...she doesn't have one, and before I can tell her what it is, she declines one. OF course, I start ringing, and she asks what it is and decides she wants it. So, now I have to start allover. Fine. Next, she interrupts me as I'm signing her info, so that she can get X item. I tell her, "Yes, I will get you X, but we need to finish this first." I start re-ringing. I get her X. Mid asking her for something else, she interrupts me for Y (which had nothing to do with what I was asking her). I get her Y, and finish my first question, then finish ringing her finally. JESUS. Let me talk! I'll get everything for you if you stop pestering me! And she was RUDE. No Excuse me, nothing. Just started talking over me, mid sentence each time... GAH.

    SC 2: I'm in the middle of helping another guest. Just wanders over and decides to ask me "a quick question." Totally interrupts the guest I WAS helping. And proceeds to turn 1 question into an ordeal and round of 6 questions. I answer politely but shortly. I mean, to me, that is just fucking rude. Wait your damn turn!

    SC 3: I am on my break. I have my purse, soda and food bag all in hand. I am on my way to the back room. Can this asshole wait in line to ask her question like EVERYONE else? Fuck no.

    SC-"Can I ask you a question?"
    Me- "I am sorry, but I am on my break right now."
    SC- (in that Tone and with a look on her face like I'm the biggest jerk on the planet) "Well, I just want to ask you a question!"
    Me- *looks at her like, fine asshole, shoot.*
    SC- "Can I take one of THOSE?"
    Me- "I'm sorry but those are set aside for someone else, you will need to wait in line and get one from the girl at the register." (make a hasty exit)

    SC 4-9: Decide to come into the store at 9:25. The mall closes at 9:30. Proceed to shop until 10!!! Not only that, but I was cleaning up...and had been for about a half hour...what do these people do??? BUT OF COURSE! Trash the store even further! Thanks a lot. Now it's not only after close, but I have twice the work to do. I was scheduled til 10 or 10:30...I didn't leave until after 11...and the store was still trashed. I love my manager so I offered to come two hours before my shift tomorrow just to help her clean up...it was THAT bad. GRRR...

    I had a great day...really. People just drive me crazy with their freaking rudeness. Have some consideration. That is really all I ask! After each of these boneheads, I literally went in the back room and screamed!

    I feel better now...
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