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I've actually never been so angry at work in my life. Not even when maggots were squirming all over my hand here: http://www.customerssuck.com/board/s...ad.php?t=67382
I don't know if I'll be able to remember everything because I just didn't write it all down. I was too busy taking care of the next thing that happened.
Crisis #1:
First shift tried to put cigarette cartons away. First shift did it wrong so it was impossible for me to put up the rest of the cartons until I got up on the ladder and moved them all around so I could get them all in the right order. This took me 2 hours. It shouldn't have even been my job. First shift should have been able to get it done. (When I'm on first shift, it's not a problem, I can't even reach high enough to get the cartons up and I STILL can get everything up by myself by very strategic tossing.)
Crisis #2:
We borrowed a worker today from another store. He's Talky McTalkerson. No lie this kid has to have a full-blown CONVERSATION with every customer. He calls it "customer service." I call it "slow." Okay, when there are five other customers waiting in line, do you think that THEY appreciate that customer service? My version of customer service is to be as fast as possible and efficient as possible. Not "let's have a few laughs and pretend you're the only one in line." I was CONSTANTLY having to run up from my other things to come get the line down because he couldn't fathom actually being quick.
Crisis #3:
We had three drive offs in a single hour and didn't have a description on any of them because Talky was busy TALKING.
Crisis # 4:
One of those drive offs came back in to pay after he'd realized. Talky was holding everyone up so there was about a line to the back as I tried to figure this out and our store support guy came up to help me figure it out but we ended up doing it wrong and not actually getting the 60 some dollars from the guy's card (there's no earthly reason why the way we did it shouldn't work and it's the logical thing to do but unfortunately there's some secret trick we were cussing ourselves out later over) and Talky just kept on talking. He was SO SLOW, I couldn't believe how fast the line would back up.
Crisis # 5:
CW went and did the cooler, filling it up with all the trash that comes with stocking. Uhhhh...I don't know where first shift was or what they thought they were doing but apparently whatever they did, they left a ton of work undone because CW had so much trash in the stock room that it took tag-teaming to get it all taken out so the milk delivery guy could even GET INTO THE ROOM to deliver his milk.
Crisis # 6:
I can't hear what you're saying. You're talking to me on a phone, you're mumbling, it sounds like a damn CASINO in here with everyone talking, the bings binging, the bongs bonging, the beeps beeping, and you MUMBLE AT ME?! No. I refuse. I ended up putting the guy on hold until I could have the time to take care of him properly and then when I got back on the line he said what he wanted more clearly and I couldn't even find the thing he wanted and when I asked CW how to find it, the guy hung up and then immediately called back. Why? You're going to get the same person and at that point we stopped looking for how to do it because you were no longer an issue. Why would you hang up and immediately call back at a store where there are only three people who could possibly answer the phone and logic would state that I'M THE CLOSEST TO IT because I JUST HUNG IT UP.
Not a Crisis but still horrible:
Okay, now throughout this whole thing, after the guy says the very first thing that comes out of his mouth you have to imagine my face like "Oh...oh no you di-in't." I swear this guy knew AS SOON AS I LOOKED AT HIM that he was a douchebag.
SC: *comes up to the wrong register while I'm doing something at MY register so I don't see him so I don't look at him. He says in a yell to get my attention:* HONEY.
Me: *I turn around with fire streaming out of my eyes*
SC: Large coffee, baby.
Me: ........Excuse me?
SC: ...uh...large coffee.
Me: X.xx. *leaning on MY register*
SC: *tries to hand money to me and realizes I'm not moving.* :\
Me: ...
SC: *moves over to mine and pays* Thanks, hun--...er...thanks.
CW suck (and a little bit of suck myself but he should have known I was already ready to slam faces into counters and rip arms clean off):
Me: Hey, you guys got a turkey sandwich order.
CW2: Okay.
--A small time passes--
CW2: Hey, are you blind?
Me: Excuse me?
CW2: It was a turkey sandwich, not a chicken sandwich.
Me: I said turkey sandwich.
CW2: But...
Me: Are you deaf?
Conclusion:
I was pissed. I'm still pissed. If we don't have a quiet day next where I can just do what I need to do without everything falling in around me, I'll be satisfied. This makes my internship look GOOD and I really don't enjoy my internship. I'm pissed at customers but mostly I'm pissed at CWs. They're supposed to make work EASIER, not harder.
I don't know if I'll be able to remember everything because I just didn't write it all down. I was too busy taking care of the next thing that happened.
Crisis #1:
First shift tried to put cigarette cartons away. First shift did it wrong so it was impossible for me to put up the rest of the cartons until I got up on the ladder and moved them all around so I could get them all in the right order. This took me 2 hours. It shouldn't have even been my job. First shift should have been able to get it done. (When I'm on first shift, it's not a problem, I can't even reach high enough to get the cartons up and I STILL can get everything up by myself by very strategic tossing.)
Crisis #2:
We borrowed a worker today from another store. He's Talky McTalkerson. No lie this kid has to have a full-blown CONVERSATION with every customer. He calls it "customer service." I call it "slow." Okay, when there are five other customers waiting in line, do you think that THEY appreciate that customer service? My version of customer service is to be as fast as possible and efficient as possible. Not "let's have a few laughs and pretend you're the only one in line." I was CONSTANTLY having to run up from my other things to come get the line down because he couldn't fathom actually being quick.
Crisis #3:
We had three drive offs in a single hour and didn't have a description on any of them because Talky was busy TALKING.
Crisis # 4:
One of those drive offs came back in to pay after he'd realized. Talky was holding everyone up so there was about a line to the back as I tried to figure this out and our store support guy came up to help me figure it out but we ended up doing it wrong and not actually getting the 60 some dollars from the guy's card (there's no earthly reason why the way we did it shouldn't work and it's the logical thing to do but unfortunately there's some secret trick we were cussing ourselves out later over) and Talky just kept on talking. He was SO SLOW, I couldn't believe how fast the line would back up.
Crisis # 5:
CW went and did the cooler, filling it up with all the trash that comes with stocking. Uhhhh...I don't know where first shift was or what they thought they were doing but apparently whatever they did, they left a ton of work undone because CW had so much trash in the stock room that it took tag-teaming to get it all taken out so the milk delivery guy could even GET INTO THE ROOM to deliver his milk.
Crisis # 6:
I can't hear what you're saying. You're talking to me on a phone, you're mumbling, it sounds like a damn CASINO in here with everyone talking, the bings binging, the bongs bonging, the beeps beeping, and you MUMBLE AT ME?! No. I refuse. I ended up putting the guy on hold until I could have the time to take care of him properly and then when I got back on the line he said what he wanted more clearly and I couldn't even find the thing he wanted and when I asked CW how to find it, the guy hung up and then immediately called back. Why? You're going to get the same person and at that point we stopped looking for how to do it because you were no longer an issue. Why would you hang up and immediately call back at a store where there are only three people who could possibly answer the phone and logic would state that I'M THE CLOSEST TO IT because I JUST HUNG IT UP.
Not a Crisis but still horrible:
Okay, now throughout this whole thing, after the guy says the very first thing that comes out of his mouth you have to imagine my face like "Oh...oh no you di-in't." I swear this guy knew AS SOON AS I LOOKED AT HIM that he was a douchebag.
SC: *comes up to the wrong register while I'm doing something at MY register so I don't see him so I don't look at him. He says in a yell to get my attention:* HONEY.
Me: *I turn around with fire streaming out of my eyes*
SC: Large coffee, baby.
Me: ........Excuse me?
SC: ...uh...large coffee.
Me: X.xx. *leaning on MY register*
SC: *tries to hand money to me and realizes I'm not moving.* :\
Me: ...
SC: *moves over to mine and pays* Thanks, hun--...er...thanks.
CW suck (and a little bit of suck myself but he should have known I was already ready to slam faces into counters and rip arms clean off):
Me: Hey, you guys got a turkey sandwich order.
CW2: Okay.
--A small time passes--
CW2: Hey, are you blind?
Me: Excuse me?
CW2: It was a turkey sandwich, not a chicken sandwich.
Me: I said turkey sandwich.
CW2: But...
Me: Are you deaf?
Conclusion:
I was pissed. I'm still pissed. If we don't have a quiet day next where I can just do what I need to do without everything falling in around me, I'll be satisfied. This makes my internship look GOOD and I really don't enjoy my internship. I'm pissed at customers but mostly I'm pissed at CWs. They're supposed to make work EASIER, not harder.
I've had a day or two like that, at the Hut of Pizza years ago. I hope the days have been better since?
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