Wherein Apparently I am Wrong...

[LuckIsOnMySide]

People like that piss me off. I mean, I'd worked in that office for several years. I was there when the other firm moved in, I was there when they moved out. Hell, I even helped run the lines for the fucking phones. Yet, this assclown, who had *never* even set foot in the office was telling me that I wasn't doing my job? Fuck that.

Exactly, these fucktards have no idea that we know what we're doing. Of course, being the fucktards that they are, they have to be right, no matter the circumstances. I can't believe it was the president of your company that flipped out at you though, surely he should know better than that .

[Bardmaiden]

I actually have something like this from time to time, but it concerns Apple's Itunes cards and the fact that they don't come prepaid with £10, only £15, £25 or £50. No matter how hard we try to explain this to the customer, they never get the hint that £10 prepaid cards do not exist and insist that they will find it in 'Boots across the road.' Yeah, good luck with that...

They used to exist and I would buy them if I had a bit of money to spare, now they only come in £15 and up I don't buy them at all...

[EricKei]

I can't believe it was the president of your company that flipped out

I think Protege was giving a "What If..." scenario, THEN describing an actual event after that

Not entirely sure...tho I doubt a sane boss would have told the company pres what he did

[LuckIsOnMySide]

Ah, that makes much more sense

Though considering the amount of stupidity you can find in this forum, it wouldn't surprise me if it turned out to be true .

[Wolfshead]

I don't know what it's called, it inflates like a miniature kiddie swimming pool, and you put crushed ice in it and use it to keep drinks and food items cool.

My aunt called hers an "ice bed".

http://www.improvementscatalog.com/p...th-air-pump.do

Very handy for keeping food cool in 90+(F) heat. Just inflate and fill with a couple of bags of ice. Kept several dishes cool at the wedding I was at last weekend.

[Irving Patrick Freleigh]

My aunt called hers an "ice bed".

http://www.improvementscatalog.com/p...th-air-pump.do

Very handy for keeping food cool in 90+(F) heat. Just inflate and fill with a couple of bags of ice. Kept several dishes cool at the wedding I was at last weekend.

Looking at the picture, that is certainly not something we ever carried.

[Andara Bledin]

Just do a Google image search for "inflatable cooler" and you'll see dozens of different examples of the item in question. (one of the few searches I've ever done that didn't include at least some porn in the top results )

In this particular case, it was probably a circular, open-top style, possibly with some decoration in the center, such as a palm tree or basketball, or the like.

^-.-^

[EricKei]

(one of the few searches I've ever done that didn't include at least some porn in the top results )

I'm sure that oversight can be remedied quite easily ~_~ Just drop Ron Jeremy an anonymous letter -- 'Hey! New idea for a film! Set it at a barbecue and make sure they have plenty of inappropriately-shaped blowup ice coolers'

[protege]

I can't believe it was the president of your company that flipped out at you though, surely he should know better than that .

Yep, our Pres was a piece of...something. He was just a jerk who enjoyed pushing people around and/or making them feel weak and stupid. Working for his firm...was 2 years too long. Last I heard, most of the staff from those days...has since moved on now, yet he's still in charge. Can't say I miss that company.

Sorry for the little diversion there, folks. People like that really piss me off. They all think that with a little money and/or power, they know everything...and that everyone else is an idiot. They never admit that they're wrong, and if proven wrong, fur starts flying

[LuckIsOnMySide]

People like that really piss me off. They all think that with a little money and/or power, they know everything...and that everyone else is an idiot. They never admit that they're wrong, and if proven wrong, fur starts flying

QFT, I couldn't agree with you more .

[I don't work here]

ugh. I guess I should go back and get my training re-done. You know the day long seminar on "customers are always right" and "they know EVVVVERYTHING about EVVVERYTHING"

On second thought - screw it. If sucky customers cant go back and re-do the "how to act like a civilised human while dealing with other people course", then i am not either !!!

[LuckIsOnMySide]

ugh. I guess I should go back and get my training re-done. You know the day long seminar on "customers are always right" and "they know EVVVVERYTHING about EVVVERYTHING"

On second thought - screw it. If sucky customers cant go back and re-do the "how to act like a civilised human while dealing with other people course", then i am not either !!!

Fortunately for me my work has a somewhat... lax policy when it comes to 'the customer is always right,' as my manager said that we should speak to the customer as we see fit (as long as the situation warrants it), and not just bend over backwards every time the customer feels fit to complain about something. Furthermore, the position I have in my store means I can get away with a lot of things that the regular cashiers couldn't .

[Beckpatton]

I think you handled it just fine, I would probably have done something very similar under the same circumstances...