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One of our third shifters is in the National Guard and has a training program this month for 3 weeks (basically so he can go up a rank and make more money) so the three of us on 2nd shift that are allowed to are having to take turns covering the other 3rd shifters nights off. Now I requested tomorrow (Tuesday) off because the b/f and I are volunteering for Extreme Makeover Home Edition. So when the boss was writing the schedule, she got interrupted and apparently forgot why she had me off on Tuesday and scheduled me third shift Monday (I told her a couple months ago that I won't work weekend thirds anymore). I was not looking forward to the complete lack of sleep before Tuesday, so when the third shifter asked me to trade him Saturday for Monday, I said yes before the question sunk into my brain.
BIG. MISTAKE.
I denied so many sales for lack of ID that night that it made my brain hurt. Nearly all of them cussed. I had to threaten to call the cops about ten times. There was one that sucked more then the rest of the sucks though.
Me:
Stupid Pothead:
Smells like weed (to which I'm allergic)
SP walks up to the counter and literally waggles his eyebrows at me: Hey girl. How you doin?
Me: Fine. What can I do for you tonight?
SP (blatantly looking me up and down: Let me get two of those three packs of swisher white grapes down there.
Me (heading for far end of register box and some fresh air): Sure. (comes back and scans one) ID please.
SP (laughs): I come in here every night. You don't have to ID me.
Me: Yes I do. You are clearly not over the age of 30 and I have never carded you before.
SP: I get that you're new, but just call the guy training you up and he'll tell you I'm good baby.
Me:
Actually, I've been here over a year. And the guys I've trained are off tonight. No ID, no sale. You have it or not?
SP: No I don't have it. I shouldn't need to since I come in here all the time.
Me (just done by this point. It's 4 hours into my shift, I have to pee, I haven't smoked, I'm getting hungry, and I've barely started my off register tasks): Yes you should. According to company policy, we should be carding you every time you come in. However, as a courtesy, once we get to know someone we don't card them. However, each cashier is responsible for carding you until they know you. And you must not come in that often. I covered 4 thirds in July and didn't see you once. And I trained two guys in May. I was on third 3 nights a week for 3 weeks then. (Pointedly move the swishers out of his view) Have a good night.
SP: No. I'm not leaving until you give me my f***ing blunts b****.
I'm so mad that I fail to notice that in line behind this customer is an off duty state highway patrol officer out of uniform, but wearing a SHP t-shirt (Officer P who is one of my second shift regulars and a tall, intimidating looking guy ).
Officer P (put his hand on SP's shoulder and spins him around): Listen you little punk, you have two choices right now. You can apologize to Slave and walk out the door, or I can ask her to go grab me a zip tie from the back while I lawfully detain you for trespassing and call for a squad car. They will search your pockets you know.
SP (looking like a deer in headlights turns to me): Sorry Slave. (runs out the door as soon as Officer P releases his shoulder)
Officer P (to me): Another one of those nights, Slave?
Officer P (bless his heart) stayed until I'd popped an allergy pill (stupid freaking potheads are gonna kill me), gone to the bathroom, and smoked a cigarette then handed me his cell number and told me he'd probably be up all night playing video games and if I had another problem, call him. He only lives a block and a half away so he'd probably get there faster then the police department. Luckily I didn't have to call him. But by the time the first shifter rolled in (20 minutes late) and I got home, I was so tired I fell asleep with my uniform shirt still on.
Also, on a side note, cashiers are freaking HUMANS. We make mistakes. You have a responsibility as a customer to make sure we hand you all of the receipts you need. If you realize 10 minutes later that you don't have the phone card slip, do not get mad when we tell you that we can't do anything until the manager can check the cameras in the morning to verify if it was our mistake (not handing it to you) or yours (losing it somewhere or trying to scam us).
BIG. MISTAKE.
I denied so many sales for lack of ID that night that it made my brain hurt. Nearly all of them cussed. I had to threaten to call the cops about ten times. There was one that sucked more then the rest of the sucks though.
Me:
Stupid Pothead:
Smells like weed (to which I'm allergic)SP walks up to the counter and literally waggles his eyebrows at me: Hey girl. How you doin?
Me: Fine. What can I do for you tonight?
SP (blatantly looking me up and down: Let me get two of those three packs of swisher white grapes down there.
Me (heading for far end of register box and some fresh air): Sure. (comes back and scans one) ID please.
SP (laughs): I come in here every night. You don't have to ID me.
Me: Yes I do. You are clearly not over the age of 30 and I have never carded you before.
SP: I get that you're new, but just call the guy training you up and he'll tell you I'm good baby.
Me:
Actually, I've been here over a year. And the guys I've trained are off tonight. No ID, no sale. You have it or not?SP: No I don't have it. I shouldn't need to since I come in here all the time.
Me (just done by this point. It's 4 hours into my shift, I have to pee, I haven't smoked, I'm getting hungry, and I've barely started my off register tasks): Yes you should. According to company policy, we should be carding you every time you come in. However, as a courtesy, once we get to know someone we don't card them. However, each cashier is responsible for carding you until they know you. And you must not come in that often. I covered 4 thirds in July and didn't see you once. And I trained two guys in May. I was on third 3 nights a week for 3 weeks then. (Pointedly move the swishers out of his view) Have a good night.
SP: No. I'm not leaving until you give me my f***ing blunts b****.
I'm so mad that I fail to notice that in line behind this customer is an off duty state highway patrol officer out of uniform, but wearing a SHP t-shirt (Officer P who is one of my second shift regulars and a tall, intimidating looking guy ).
Officer P (put his hand on SP's shoulder and spins him around): Listen you little punk, you have two choices right now. You can apologize to Slave and walk out the door, or I can ask her to go grab me a zip tie from the back while I lawfully detain you for trespassing and call for a squad car. They will search your pockets you know.
SP (looking like a deer in headlights turns to me): Sorry Slave. (runs out the door as soon as Officer P releases his shoulder)
Officer P (to me): Another one of those nights, Slave?
Officer P (bless his heart) stayed until I'd popped an allergy pill (stupid freaking potheads are gonna kill me), gone to the bathroom, and smoked a cigarette then handed me his cell number and told me he'd probably be up all night playing video games and if I had another problem, call him. He only lives a block and a half away so he'd probably get there faster then the police department. Luckily I didn't have to call him. But by the time the first shifter rolled in (20 minutes late) and I got home, I was so tired I fell asleep with my uniform shirt still on.
Also, on a side note, cashiers are freaking HUMANS. We make mistakes. You have a responsibility as a customer to make sure we hand you all of the receipts you need. If you realize 10 minutes later that you don't have the phone card slip, do not get mad when we tell you that we can't do anything until the manager can check the cameras in the morning to verify if it was our mistake (not handing it to you) or yours (losing it somewhere or trying to scam us).
. As for the person who was smoking pot..I've carded my own brother, who I know is older then me, because the store said "ID everybody". They can go jump in a river if they don't produce ID.
I was relieved when you posted that since it means I'm not alone. I always wondered if it was just in my head.
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