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Suck, Booze and High Horses
Right now, I'm getting to the point where I no longer give a damn about making customers happy. If they are nice to me, I'll be nice to them. If they want to be a dick, I can dish it out too, hun. I am sick sick sick of getting screamed at and talked to like a damn dog for things that aren't even my fault! Oh, I didn't give you your drink? Really. Well that's odd, because I'm not working the window! I put sour cream on your burrito? Huh, I wonder how I did that considering I never made your food! This job is making me hate people... This website is the only thing that reminds me not all people are ass-monkeys. Thanks guys..... Anyway, on to the suck
Oh really now
A group of irritating teenage brats came through and kept trying to be funny by changing their order, blaring the radio in my ear and giggling at every damn thing I said, regardless of how (un)funny I was trying to be.
ST1: EEEEEEEEEEEEEKKK!!!
Me: *winces* Please don't scream. There's no need for that.
ST1: Awwweeeee whhyyyyyyyy?
Me: It hurts my ears. Just don't.
ST1: *wispers*
ST2: Heeheeheehee!
*radio blasting alllll the way up*
Me: *winces* GAH!
Everyone ripped their headsets off because, well, IT FRIGGEN HURT!!!! I don't put it back on until the music stops.
Me: DON'T do that again.
ST1: Heeheehaheehee! Whyyyyyy?
Me: BECAUSE IT HURT! Now order or get out of line!
They finally finish, I confirm the order and they pull up. I refuse to so mach as look at them to prevent myself from flipping them the bird. I was that pissed. A few minutes later, they come back through.
Me: Hi how are you?
ST1: I, like, came through a minute ago and I, like, forgot to order a few things.
Me: Ok, go ahead.
ST1: I want a 5 layer burrito and a gordita crunch. That's it.
Me: Ok. Is the or-
ST1: Last time you guys, like, forgot to give me a 5 layer.
Me: I remember your order perfectly. You wanted ONE 5 layer burrito with light sour cream.
ST1: Well I, like, ordered 2. I guess SOMEBODYYYY didn't, like, hear me or something.
Me: Or somebody forgot to, like, mention it or something.... Well, you weren't charged for it so if you want another 5 layer, you have to pay for it.
ST1: Okayyyyyyy.
How the hell did it jump from "I forgot" to "SOMEBODY(aka: me) forgot"?? And if you're talking about me, to me, say "you". I hate hate hate when someone acuses me of something but uses invasive words/phrases to make it seem like they aren't blaming me. Either you think it's me or you don't. Pick one.
Takes one to know one sweetie
CW: Hi how are you?
EW: I have 3 orders.
The correct way to do this is to politely say you have more than one order and ask if that is ok. Now, the night policy is "no more than 2 orders per car" simply because we can't pull cars up (we aren't allowed to leave the store) and it's unfair to the customers behind them who now have to wait 3x as long. If someone has 2 small orders, we take it. 2 big orders, we take it but ask them to go through again or pull to the side and get back in line. More than 2 orders, we can take 2 now and then you have to go through again. Most people understand our reasoning and cooperate fully with no whining or bitching. But if she was one of those people, I wouldn't be posting now would I?
CW: I'm sorry, but I can only do 2 orders.
EW: Wait...you're joking.
CW: Nope. Sorry, but late at night it takes too long to do more than 2 orders and it upsets all the other customers.
EW: Well, I have 3 orders.
CW: Ok, well you can either condense the 3 orders into 2 orders or you can place 2 orders now and go back trough to place the 3rd.
EW: You're kidding, right? Because you, like CAN'T be serious.
CW: No, sorry, but it's policy.
EW: *mutters curses but places 2 orders and pulls up*
I open the window and immediately get a death glare that could peel paint. Wtf lady, I didn't do anything to you! She shoves her arm out the window and looks away, wispering to her friends. That's right, she didn't HAND me the money, but rather stuck it out the window in my general directon as if to say "come get it". I, being in a bitch mood, held out my hand and smiled at her. I'm not grabbing ANYTHING out of your hand hun. She looks over. "TAKE IT", she snarled. Ok then. I get her change and open the window to hand it to her. She has her arm out the window and her head turned, as before. I place it in her hand and a few coins drop. Eyes narrowed, she shot me yet another paint peeling look expecting me to jump out the window to pick up her precious pennies with my teeth while groveling and begging for her forgiveness. Tough shit. "Oops, sorry".
CW: Ooohhh Kisa! She's givin you one helluva nasty look!
Me: Like I care. She can glare all she wants, but if she starts bitching at me she's getting an earful.
I give her her food and wish her a good day. What do I get in return?
STF: BITCH MOTHER FUCKER!!
Me: You too!
Sour Cream Scream
Guy orders 2 5 layer burritos.
Cheap Ass: Do you have free sour cream?
CW: No, sour cream is $.30.
CA: But...but...don't you have the free kind? Like, in back?
Why, yes. Yes we do. We have free food hidden in back, but we make all the clueless customers pay for it because we are evil evil people. Only the "inside" people can get free stuff!
CW: No. It's $.30.
CA: Awwww.....
This is the end, yes? No.
Me: Hello, that will be $2.10.
CA: *pays*
Me: Here you go. Have a ni-
CA: Can I have some sour cream?
Me: Sure. How many sides?
CA: Like, 10 or so....
Me: Ok. That will cost you-
CA: Oh nono I want the free stuff.
Me: We don't have "free" stuff.
CA: Well, I'm poor and I don't have sour cream at home so I want you to give me some.
Me: No. You can pay or leave.
CA: Well, I REALLY NEED SOUR CREAM and I can't afford it!
Me: Oh really?
CA: Yeah
Me: Oh well. *closes window*
This terrifies me.....on a massive scale......
A woman and a man come to the speaker. They are HEAVILY intoxicated and are slurring so badly, it's hard to understand them. Also, the guy keeps blasting music and groping the woman causing her to squeal and giggle in. My. Ear.
They pull away, but don't pull up. A few moments later, I look out the window and see the woman running out from behind the dumpster pulling up her pants!!! 
They finally pull up and the woman has this wide eyed, serial killer-like expression on her face like someone who escaped from a mental hospital. It was seriously creepy as hell..... She was also drooling all over herself and her hubby/bf/whatever kept reaching over to pinch her boobs and she would giggle and squeal and slap him. It was weird....
But wait! That's not all. The next guy pulls up and the first thing he says is:
C: What the f*ck wast that guys damage?!!
Me: ......I have no clue.
C: I almost beat the shit out of that guy!
Me: What did he do?
C: His girl ran off to do whatever the hell she was doing and I honked at them and told them to move the car. The guy got out of the car and started shouting God-knows-what at me. I got out of my car and he took off back to his.
Note: This guy looked like a pro fighter; drunkie-drunk looked like a hardcore heroine junkie.
And you are telling me this becauusseeeee....?
At this point in time we had a line winding through the parking lot, down the driveway, into the street and around the corner. It was quite the line, about 30 cars long. However, we were as fast as humanly possible and got all orders complete in 5 minutes or less.
Me: Hi, how are you?
SC: You forgot my 2 nacho supremes!
Me: Ok....do you have your reciept?
SC: Yes.
Me: Ok, pull up and we will remake those for you.
SC: I had to wait in line for 10 minutes to tell you that!!
Me: O-kaayyyyyy......
SC: I just wanted you to know that!!
Me: Yes, we are incredibly busy at the moment
SC: 10 MINUTES!!!
Me: .........yes........
SC: 10!!!!
Me: ........
At the window:
CW: There you go! Sorry about that! Have a gr-
SC: Those had better not be the same ones as before!
CW: No sir, we just made these.
SC: I had to wait in line for 10 whole minutes!
CW: I understand and I'm sorry.
SC: 10 MINUTES!!
CW: Sir, I don't know what you want me to do. I replaced your missing items and I apologised.
SC: Compensation would be nice!
CW: I can't do that. Would you like a manager?
SC: YEAH! THAT'S WHAT I WANTED!!!
And we would know this becausseeee......?????
It's the same thing....
A guy called saying the beef in his burrito was greasy and tasted funny. Manager asked him what he ordered. He got 12 beef tacos, a mexican pizza, a soft taco and a burrito supreme. Manager asked if he wanted everything replaced. He said everything else tasted ok but he wanted it replaced anyway. Manager told him it's all the same beef and there's no reason only one item would taste bad. He flips ans starts cussing her out so she hangs up on him. He calls back 8 times. We let it ring. Manager leaves a note about the scammer.
Rude!
SC: I got sour cream on my tacos.
Me: Ok....
SC: And it's not supposed to be there.
Me: Did you order taco supremes? (they come with sour cream and I thought maybe he forgot they had it on there)
SC: I WANT WHAT I ORDERED!!!!
Me: Which was....???
SC: 2 TACOS!!!
Me: Pull up.
SC: REPLACE THEM!
Me: I am! That's why I said "pull up"!!!
Death Metal
Guy decides to blast his music and piss us all off. When he pulls up, we can still hear him. 5 cars up; we can still hear him....Migraines anyone?
Oh really now
A group of irritating teenage brats came through and kept trying to be funny by changing their order, blaring the radio in my ear and giggling at every damn thing I said, regardless of how (un)funny I was trying to be.
ST1: EEEEEEEEEEEEEKKK!!!
Me: *winces* Please don't scream. There's no need for that.
ST1: Awwweeeee whhyyyyyyyy?
Me: It hurts my ears. Just don't.
ST1: *wispers*
ST2: Heeheeheehee!
*radio blasting alllll the way up*
Me: *winces* GAH!
Everyone ripped their headsets off because, well, IT FRIGGEN HURT!!!! I don't put it back on until the music stops.
Me: DON'T do that again.
ST1: Heeheehaheehee! Whyyyyyy?
Me: BECAUSE IT HURT! Now order or get out of line!
They finally finish, I confirm the order and they pull up. I refuse to so mach as look at them to prevent myself from flipping them the bird. I was that pissed. A few minutes later, they come back through.
Me: Hi how are you?
ST1: I, like, came through a minute ago and I, like, forgot to order a few things.
Me: Ok, go ahead.
ST1: I want a 5 layer burrito and a gordita crunch. That's it.
Me: Ok. Is the or-
ST1: Last time you guys, like, forgot to give me a 5 layer.
Me: I remember your order perfectly. You wanted ONE 5 layer burrito with light sour cream.
ST1: Well I, like, ordered 2. I guess SOMEBODYYYY didn't, like, hear me or something.
Me: Or somebody forgot to, like, mention it or something.... Well, you weren't charged for it so if you want another 5 layer, you have to pay for it.
ST1: Okayyyyyyy.
How the hell did it jump from "I forgot" to "SOMEBODY(aka: me) forgot"?? And if you're talking about me, to me, say "you". I hate hate hate when someone acuses me of something but uses invasive words/phrases to make it seem like they aren't blaming me. Either you think it's me or you don't. Pick one.
Takes one to know one sweetie
CW: Hi how are you?
EW: I have 3 orders.
The correct way to do this is to politely say you have more than one order and ask if that is ok. Now, the night policy is "no more than 2 orders per car" simply because we can't pull cars up (we aren't allowed to leave the store) and it's unfair to the customers behind them who now have to wait 3x as long. If someone has 2 small orders, we take it. 2 big orders, we take it but ask them to go through again or pull to the side and get back in line. More than 2 orders, we can take 2 now and then you have to go through again. Most people understand our reasoning and cooperate fully with no whining or bitching. But if she was one of those people, I wouldn't be posting now would I?
CW: I'm sorry, but I can only do 2 orders.
EW: Wait...you're joking.
CW: Nope. Sorry, but late at night it takes too long to do more than 2 orders and it upsets all the other customers.
EW: Well, I have 3 orders.
CW: Ok, well you can either condense the 3 orders into 2 orders or you can place 2 orders now and go back trough to place the 3rd.
EW: You're kidding, right? Because you, like CAN'T be serious.
CW: No, sorry, but it's policy.
EW: *mutters curses but places 2 orders and pulls up*
I open the window and immediately get a death glare that could peel paint. Wtf lady, I didn't do anything to you! She shoves her arm out the window and looks away, wispering to her friends. That's right, she didn't HAND me the money, but rather stuck it out the window in my general directon as if to say "come get it". I, being in a bitch mood, held out my hand and smiled at her. I'm not grabbing ANYTHING out of your hand hun. She looks over. "TAKE IT", she snarled. Ok then. I get her change and open the window to hand it to her. She has her arm out the window and her head turned, as before. I place it in her hand and a few coins drop. Eyes narrowed, she shot me yet another paint peeling look expecting me to jump out the window to pick up her precious pennies with my teeth while groveling and begging for her forgiveness. Tough shit. "Oops, sorry".
CW: Ooohhh Kisa! She's givin you one helluva nasty look!
Me: Like I care. She can glare all she wants, but if she starts bitching at me she's getting an earful.
I give her her food and wish her a good day. What do I get in return?
STF: BITCH MOTHER FUCKER!!
Me: You too!
Sour Cream Scream
Guy orders 2 5 layer burritos.
Cheap Ass: Do you have free sour cream?
CW: No, sour cream is $.30.
CA: But...but...don't you have the free kind? Like, in back?
Why, yes. Yes we do. We have free food hidden in back, but we make all the clueless customers pay for it because we are evil evil people. Only the "inside" people can get free stuff!
CW: No. It's $.30.
CA: Awwww.....
This is the end, yes? No.
Me: Hello, that will be $2.10.
CA: *pays*
Me: Here you go. Have a ni-
CA: Can I have some sour cream?
Me: Sure. How many sides?
CA: Like, 10 or so....
Me: Ok. That will cost you-
CA: Oh nono I want the free stuff.
Me: We don't have "free" stuff.
CA: Well, I'm poor and I don't have sour cream at home so I want you to give me some.
Me: No. You can pay or leave.
CA: Well, I REALLY NEED SOUR CREAM and I can't afford it!
Me: Oh really?
CA: Yeah
Me: Oh well. *closes window*
This terrifies me.....on a massive scale......
A woman and a man come to the speaker. They are HEAVILY intoxicated and are slurring so badly, it's hard to understand them. Also, the guy keeps blasting music and groping the woman causing her to squeal and giggle in. My. Ear.
They pull away, but don't pull up. A few moments later, I look out the window and see the woman running out from behind the dumpster pulling up her pants!!! They finally pull up and the woman has this wide eyed, serial killer-like expression on her face like someone who escaped from a mental hospital. It was seriously creepy as hell..... She was also drooling all over herself and her hubby/bf/whatever kept reaching over to pinch her boobs and she would giggle and squeal and slap him. It was weird....But wait! That's not all. The next guy pulls up and the first thing he says is:
C: What the f*ck wast that guys damage?!!
Me: ......I have no clue.
C: I almost beat the shit out of that guy!
Me: What did he do?
C: His girl ran off to do whatever the hell she was doing and I honked at them and told them to move the car. The guy got out of the car and started shouting God-knows-what at me. I got out of my car and he took off back to his.
Note: This guy looked like a pro fighter; drunkie-drunk looked like a hardcore heroine junkie.
And you are telling me this becauusseeeee....?
At this point in time we had a line winding through the parking lot, down the driveway, into the street and around the corner. It was quite the line, about 30 cars long. However, we were as fast as humanly possible and got all orders complete in 5 minutes or less.
Me: Hi, how are you?
SC: You forgot my 2 nacho supremes!
Me: Ok....do you have your reciept?
SC: Yes.
Me: Ok, pull up and we will remake those for you.
SC: I had to wait in line for 10 minutes to tell you that!!
Me: O-kaayyyyyy......
SC: I just wanted you to know that!!
Me: Yes, we are incredibly busy at the moment
SC: 10 MINUTES!!!
Me: .........yes........
SC: 10!!!!
Me: ........
At the window:
CW: There you go! Sorry about that! Have a gr-
SC: Those had better not be the same ones as before!
CW: No sir, we just made these.
SC: I had to wait in line for 10 whole minutes!
CW: I understand and I'm sorry.
SC: 10 MINUTES!!
CW: Sir, I don't know what you want me to do. I replaced your missing items and I apologised.
SC: Compensation would be nice!
CW: I can't do that. Would you like a manager?
SC: YEAH! THAT'S WHAT I WANTED!!!
And we would know this becausseeee......?????
It's the same thing....
A guy called saying the beef in his burrito was greasy and tasted funny. Manager asked him what he ordered. He got 12 beef tacos, a mexican pizza, a soft taco and a burrito supreme. Manager asked if he wanted everything replaced. He said everything else tasted ok but he wanted it replaced anyway. Manager told him it's all the same beef and there's no reason only one item would taste bad. He flips ans starts cussing her out so she hangs up on him. He calls back 8 times. We let it ring. Manager leaves a note about the scammer.
Rude!
SC: I got sour cream on my tacos.
Me: Ok....
SC: And it's not supposed to be there.
Me: Did you order taco supremes? (they come with sour cream and I thought maybe he forgot they had it on there)
SC: I WANT WHAT I ORDERED!!!!
Me: Which was....???
SC: 2 TACOS!!!
Me: Pull up.
SC: REPLACE THEM!
Me: I am! That's why I said "pull up"!!!
Death Metal
Guy decides to blast his music and piss us all off. When he pulls up, we can still hear him. 5 cars up; we can still hear him....Migraines anyone?
-- I get the sense they couldn't even say "please" or "thank you" without making it obvious they mean to also say "you bitch" at the end of the sentence.
So, uh, no.
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