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I'm sure anyone that works in an Orange Apron or its competitors on the East Coast have the same kind of stories I do.
I got SO tired of saying "no Cs, no Ds, no 6 volt". No duct tape, no masking tape--we're down to painter's tape. No generators. No rope, no tarps, no bungees, we do have plastic sheeting though. No water. NO D BATTERIES PEOPLE! NO ONE IN THE COUNTY HAS THEM! No, no flashlights, here, have a free tiny one leftover from the Christmas clearance, who knows where that got unearthed. Does it work? Probably. No battery-powered lamps, lanterns, radios, anything. No, no sump pumps, no backup batteries for them, no manual pumps. No half inch plywood, you can have OSB or get a different thickness. Over and over and over for hours and hours...
But only one who really a SC, rather than just frazzled from searching every store for days. Most of them, I couldn't blame. Some of those things, especially batteries, we'd been sold out of since Wednesday. Some people werent expecting to evacuate, and had to prepare in a hurry. I understand they were frazzled, they knew we were doing our best. There was just one...
We had a woman wait in line for a generator Thursday. She gave up and left around 9:30 PM...shipment came in at 10, when we normally close, but we were under 24/7 operating hours. So when she came back at 7, she learned from the new line (that started around 5:30 AM) that there had been generators, which she would have had if she'd waited another half hour.
This was a personal insult to her and her elderly mother (who had been with her that night? I dunno). She was OWED a generator, and by God, she was going to have one!
Thankfully she considered me, the lowly returns cashier, just a peon and demanded the store manager. She spent about 10 minutes chewing him out, while he just kept saying "it's first come first serve". About two hours later, I saw her bitching out the service desk girl (who had been there 14 hours at that point), who mostly ignored her. After that, she bitched out the OTHER service desk cashier, who also mostly ignored her. I'm not sure what she expected after the MOD told her she couldn't prepay and couldn't be put on a waiting list.
The promised second shipment of generators drove all day and all night from Wisconsin (two drivers) and arrived at 4 AM this morning. There was more than enough for the line, and actually took us until 8 AM to sell out.. I really wish we could have denied Mrs. Important the sale, but sadly, one of the other cashiers said she'd been about halfway through the line.
I got SO tired of saying "no Cs, no Ds, no 6 volt". No duct tape, no masking tape--we're down to painter's tape. No generators. No rope, no tarps, no bungees, we do have plastic sheeting though. No water. NO D BATTERIES PEOPLE! NO ONE IN THE COUNTY HAS THEM! No, no flashlights, here, have a free tiny one leftover from the Christmas clearance, who knows where that got unearthed. Does it work? Probably. No battery-powered lamps, lanterns, radios, anything. No, no sump pumps, no backup batteries for them, no manual pumps. No half inch plywood, you can have OSB or get a different thickness. Over and over and over for hours and hours...
But only one who really a SC, rather than just frazzled from searching every store for days. Most of them, I couldn't blame. Some of those things, especially batteries, we'd been sold out of since Wednesday. Some people werent expecting to evacuate, and had to prepare in a hurry. I understand they were frazzled, they knew we were doing our best. There was just one...
We had a woman wait in line for a generator Thursday. She gave up and left around 9:30 PM...shipment came in at 10, when we normally close, but we were under 24/7 operating hours. So when she came back at 7, she learned from the new line (that started around 5:30 AM) that there had been generators, which she would have had if she'd waited another half hour.
This was a personal insult to her and her elderly mother (who had been with her that night? I dunno). She was OWED a generator, and by God, she was going to have one!
Thankfully she considered me, the lowly returns cashier, just a peon and demanded the store manager. She spent about 10 minutes chewing him out, while he just kept saying "it's first come first serve". About two hours later, I saw her bitching out the service desk girl (who had been there 14 hours at that point), who mostly ignored her. After that, she bitched out the OTHER service desk cashier, who also mostly ignored her. I'm not sure what she expected after the MOD told her she couldn't prepay and couldn't be put on a waiting list.
The promised second shipment of generators drove all day and all night from Wisconsin (two drivers) and arrived at 4 AM this morning. There was more than enough for the line, and actually took us until 8 AM to sell out.. I really wish we could have denied Mrs. Important the sale, but sadly, one of the other cashiers said she'd been about halfway through the line.
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