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  • A Sea of Angry Faces

    After the nightmare that the pub experienced on Saturday, they were in for a repeat performance on Sunday. It was the last holiday weekend in the UK until Christmas, so we were anticipating a very, very busy Sunday due to no one being at work on Monday. I was scheduled to be off. Thank God.

    Then I got a text from one of the five awesome co-workers (I am currently working on a thread about the five awesome co-workers, seriously, you need to know about these guys). He was upset that two useless co-workers had called in sick, and the pub was already short staffed before that.

    ACW: Can you come in and cover? Please, please please?
    Me: Noooooooo.
    ACW: Please, there are only five of us.

    It was the five awesome co-workers.

    ACW: I will buy you beer and give you a free ride home. Please. Look, with the six of us on, we can look after each other and have fun.
    Me: Damn you.

    So yeah, I went in. The only reason I went in was because of the five awesome co-workers. If it had been anyone else, it would have been a no. I got into work and asked the Manager where he wanted me.

    M: I’ve got the floor covered, so go on the bar and serve.
    Me: Do I have a register key set up?
    M: I think there is one there, yeah.

    I went on to the bar. No key. I searched high and low and couldn’t find one. I called M back.

    M: Right, one must not have been set up for you. I don’t have time to do one. Can you just clean the glasses, keep things restocked and basically just help out? You don’t have to serve anyone or do the bar floor.

    A night in which I can completely ignore the customers? Hell yeah!

    Of course, the customers were not about to make that easy. I walked on to the bar and was greeted with a sea of angry looking faces. It was very, very busy. Almost as busy as the last thread I posted. We were even more short staffed and the customers were getting more drunk and impatient.


    I was quickly putting some glasses away, when all I could hear was:

    “OW! OW! OW! OOOOOWWWWWWWW!!”

    I looked over, and saw that it was a customers way of trying to get my attention. He raised his eyebrows at me, and waved his hands up and down as if to say “Yes. I am waiting.”

    I simply raised my eyebrows back at him and walked away.

    --------------------------------------------------------------------------------------------------------------------------------

    An off duty co-worker came in for a drink when she spotted me. She came to the end of the bar where I was busy working my ass off.

    OCW: I didn’t know you were working tonight! Have they called you in?
    Me: Yeah unfo-

    Next thing I knew, a man slammed his hands down on the bar next to us, making us both jump.

    SC: Well I hope you are complaining about this shit as well young lady!
    OCW: I’m not complaining about anything. I am having a conversation.
    SC: I want to know why you have been running up and down that bar, and in all that time I haven’t seen you serve anyone!
    Me: Well if you had actually paid attention to what I was doing, you would have seen the large trays of glasses, the buckets of ice, the crates of beer and the rubbish bags I was carting about.
    SC: Never mind that. I will have two pints of Fosters-
    Me: You will have to get in line, because I am not serving.
    SC: Then why are you here?!?
    Me: Remember that list of jobs I just told you about?
    SC: Yes?
    Me: That’s all I’m going to say. See you later OCW.
    OCW: Hope you have a good night!

    I carried on what I was doing.

    --------------------------------------------------------------------------------------------------------------------------------

    I dropped a glass and smashed it everywhere. Luckily this time, I could go and clean it up right away. A customer leaned over to a co-worker while I swept it up.

    SC: I think you had better have a word with the manager about HIM *points at me*
    CW: Why?
    SC: What he just did was dangerous, and I think he should be fired.
    Me: Excuse me?! I am standing right here!
    SC: I’m not talking to you.
    CW: And I’m not talking to you.

    CW walked away from her.

    --------------------------------------------------------------------------------------------------------------------------------

    One of the awesome co-workers has a habit of getting the most random songs in people’s heads. Last night, it was Hakuna Matata. Within about five minutes, all of the staff were singing it to each other. We received the following complaints.

    “You are too cheerful!”

    “I am going to have that song in my head all night now! You have ruined my evening!”

    “You bunch of racists!”

    “None of you can sing, and you are offending my ears!”

    This just made us sing even louder.

    --------------------------------------------------------------------------------------------------------------------------------

    CW shouted down the bar.

    CW: Customersruinmylife, can you restock the ice?
    Me: On it.

    Shit! The ice machine was cleaned out! I had to go explain this. So for about an hour and a half, we were stuck with none until the machine made more. They had to explain this to the customers.

    One girl started clutching her chest like she was having a heart attack.

    A guy agreed to having no ice in his drink, then had a complete bitch fit and screamed “This is waaaaaarrrrmmmm!”

    Another came down to me.

    SC: Apparently you don’t have any ice! Do you not have any ice out back?
    Me: None at the moment. I need to wait for the machine to catch up and make some more.

    I carried on what I was doing. At this point I was surrounded with dirty glasses and wanted to get them cleaned and back on the bar.

    SC: And that’s it?
    Me: Well...yes.
    SC: No, I mean, your attitude. It’s terrible. You didn’t even try to make me feel better!
    Me: I’m sorry?
    SC: It’s too late for sorry! You put no effort in! You just gave me a ridiculous, standard, robotic reply!
    Me: OK, well this robot has got lots of work to do.

    I walked back on to the bar to put some glasses away. When I returned, he was still there. He stared at me for a moment, then shook his head and walked away.

    --------------------------------------------------------------------------------------------------------------------------------

    It was near the end of the night, and I was restocking the bottles on the bar. I managed to drop a bottle of wine right on to my big toe. The bottle didn’t break but it HURT.

    Me: AGH! CRAP! OUCH!
    SC: WATCH YOUR FUCKING LANGUAGE!

    --------------------------------------------------------------------------------------------------------------------------------

    In spite of all that, I actually had a really fun night. It was exhausting, and the six of us basically cuddled up on the couches at the end of the night.

  • #2
    Quoth customersruinmylife View Post
    SC: It’s too late for sorry! You put no effort in! You just gave me a ridiculous, standard, robotic reply!
    Me: OK, well this robot has got lots of work to do.
    That was awesome! I wish I could have been there to see the look on that SC's face. I'm glad that you had a fun night in spite of the SC's.
    "Redheads have at least a 95% chance of being gorgeous. They're also concentrated evil." - Irv

    "This is all strange, uncharted territory and your hamster only has three legs." - Gravekeeper

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    • #3
      I have to remember that "ok, well this robot has got lots of work to do"...lol.

      Comment


      • #4
        Quoth customersruinmylife View Post
        A night in which I can completely ignore the customers? Hell yeah!
        Aaaaaah....heaven on earth

        Me: Excuse me?! I am standing right here!
        SC: I’m not talking to you.
        CW: And I’m not talking to you.

        CW walked away from her.
        Your CWs definitely ROCK
        SC: No, I mean, your attitude. It’s terrible. You didn’t even try to make me feel better!
        Me: I’m sorry?
        SC: It’s too late for sorry! You put no effort in! You just gave me a ridiculous, standard, robotic reply!
        Me: OK, well this robot has got lots of work to do.
        First: EXCELLENT retort!
        Second: WTF did he expect from you? A hug and a cookie served with warm milk to put the poor baby to sleep?

        Comment


        • #5
          Quoth customersruinmylife View Post

          It was near the end of the night, and I was restocking the bottles on the bar. I managed to drop a bottle of wine right on to my big toe. The bottle didn’t break but it HURT.

          Me: AGH! CRAP! OUCH!
          SC: WATCH YOUR FUCKING LANGUAGE!
          "Touche, asshole!"

          Comment


          • #6
            Quoth customersruinmylife View Post
            One of the awesome co-workers has a habit of getting the most random songs in people’s heads. Last night, it was Hakuna Matata. Within about five minutes, all of the staff were singing it to each other. We received the following complaints.

            “You are too cheerful!”

            “I am going to have that song in my head all night now! You have ruined my evening!”

            “You bunch of racists!”

            “None of you can sing, and you are offending my ears!”

            This just made us sing even louder.
            It's only more fun when none of you can sing!

            Too bad it wasn't a Harry Potter party, you could've sung this version.
            I don't have an attitude problem. You have a perception problem.
            My LiveJournal
            A page we can all agree with!

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            • #7
              Quoth customersruinmylife View Post
              SC: What he just did was dangerous, and I think he should be fired.
              Yeah, well, how about this: Why don't you go think in one hand and $#!7 in the other, and see which gets filled first.

              Comment


              • #8
                Quoth customersruinmylife View Post
                Me: OK, well this robot has got lots of work to do.
                Quoth Bright_Star View Post
                I have to remember that "ok, well this robot has got lots of work to do"...lol.
                You can always go the high road and blow his mind...

                Ya see, the word "robot" derives from an old (Czech?) word, "rovot", that literally translates as "worker"...so, yes, you technically ARE a robot ^_^
                "For a musician, the SNES sound engine is like using Crayola Crayons. Nobuo Uematsu used Crayola Crayons to paint the Sistine Chapel." - Jeremy Jahns (re: "Dancing Mad")
                "The difference between an amateur and a master is that the master has failed way more times." - JoCat
                "Thinking is difficult, therefore let the herd pronounce judgment!" ~ Carl Jung
                "There's burning bridges, and then there's the lake just to fill it with gasoline." - Wiccy, reddit
                "Retail is a cruel master, and could very well be the most educational time of many people's lives, in its own twisted way." - me
                "Love keeps her in the air when she oughta fall down...tell you she's hurtin' 'fore she keens...makes her a home." - Capt. Malcolm Reynolds, "Serenity" (2005)
                Acts of Gord – Read it, Learn it, Love it!
                "Our psychic powers only work if the customer has a mind to read." - me

                Comment


                • #9
                  Geeze CRML....you could watching your FUCKING language cause we don't stand for no FUCKING swearing GOD DAMN IT!!!

                  just kidding
                  https://www.youtube.com/user/HedgeTV
                  Great YouTube channel check it out!

                  Comment


                  • #10
                    Quoth customersruinmylife View Post
                    One of the awesome co-workers has a habit of getting the most random songs in people’s heads. Last night, it was Hakuna Matata. Within about five minutes, all of the staff were singing it to each other.
                    Next time, start with "Let's get down to business..." and see if the whole bar joins in. It works better with college-age people who grew up with the movie Mulan.
                    I am no longer of capable of the emotion you humans call “compassion”. Though I can feign it in exchange for an hourly wage. (Gravekeeper)

                    Comment


                    • #11
                      Quoth jedimaster91 View Post
                      Next time, start with "Let's get down to business..." and see if the whole bar joins in. It works better with college-age people who grew up with the movie Mulan.
                      I was going to suggest either "It's A Small World" or "Hi-Ho" myself. That or your own version of "I Love The Whole World".
                      "Things that fail to kill me make me level up." ~ NateWantsToBattle, Training Hard (Counting Stars parody)

                      Comment


                      • #12
                        Wouldn't "99 Bottles of Beer" be more appropriate?
                        When you start at zero, everything's progress.

                        Comment


                        • #13
                          Quoth telecom_goddess View Post
                          Geeze CRML....you could watching your FUCKING language cause we don't stand for no FUCKING swearing GOD DAMN IT!!!

                          just kidding
                          t_g, don't S. A. Y. the fuck word!
                          I am not an a**hole. I am a hemorrhoid. I irritate a**holes!
                          Procrastination: Forward planning to insure there is something to do tomorrow.
                          Derails threads faster than a pocket nuke.

                          Comment


                          • #14
                            Quoth customersruinmylife View Post
                            SC: It’s too late for sorry! You put no effort in! You just gave me a ridiculous, standard, robotic reply!
                            Me: OK, well this robot has got lots of work to do.
                            "Bite my shiny metal ass" would also be an appropriate response.
                            To right the countless wrongs of our days... We shine this light of true redemption, that this place may become as paradise...Oh, what a wonderful world such would be...

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                            • #15
                              That reminds me, I must get a Bender figurine for my desk at work. Maybe Zoidberg too.

                              If I ever get another customer service job I must find one where I can zing back at the SCs like you guys did...it would make things ever so much happier at work
                              "I was only LOOKING, I didn't mean to enter my card's CVV and actually ORDER! REFUND ME RIGHT NOW!!"

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