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  • #1

    SC's Epic Fail (long)

    Working on the busiest day of the week with tropical Storm Lee on our path seems to bring in a lot of SC"s. However, this one won the worst SC of the Month Award.

    Me:
    SC: B*tchy woman
    FM: front manager
    SM: store manager

    SC comes to my register and begins to dump her stuff on the conveyer belt. She seems to have a bad attitude so I had a feeling that she was up to no good.

    Me: How are you today?
    SC: FINE.
    Me:
    *I began to ring up her stuff and told her the total.*

    SC: THOSE CHIPS ARE SUPPOSED TO BE BUY ONE GET ONE FREE.
    Me: Only the Lays are buy one get one free, the Doritos are $4.29 each.
    SC: That's not what the sign says.
    Me: The sign says only Lays are buy one get one free and so does the Add.
    SC: NO. THATS NOT RIGHT. I'LL BRING YOU THE SIGN.
    Me: no need mam. I got it right here. Is this the Sign?
    SC: uhh... yes
    Me: and here is the add for the chips.
    *me shows add and the sign that says buy one bag of Lays get 2nd bag of Lays
    free.*

    SC: I DON'T WANT THEM THEN.
    Me: ok *takes the chips off the transaction, but it doesn't end there*
    *at this time SM walks by the registers*

    Me: ok, your total is $27.62.
    SC* hands me a $100.00.
    Me: counts back $72.38 in change and hands her the reciept. Have a wonderful day mam.
    * I looked away to close my register and took a peek at the SC and noticed her take one of $20 bills from her change and hides it in her purse.*
    SC: Mam you sortened me of $20.
    Me: I did no such thing, I counted the money back to you and you watched me do it and I think that you put it in your purse.
    SC: ARE YOU CALLING ME A LIAR?
    Me: (yes I am) Mam I'm sure I gave you the right amount.
    *SM hears this and comes to my register*

    SC: NO YOU DIDN'T.
    Me: let me call FM and she'll count my till. If it's over $20 then I'll be more than happy to give it to you.
    SC: GO AHEAD.

    *me calling Fm on the intercom*
    *FM: 'yes,*
    *me: hey FM. can you plz count my till, this lady thinks I sortened her $20 and I know I didn't.*
    *FM: on my way*
    * I hang up the phone*

    SC: this is rediculous.
    SM: Is there a problem here?
    Me: yes SM. this lady thinks I sortened her $20. So I just called FM and she said she'll count my till.
    SC: SHE BETTER.
    SM: mam please lower your voice.
    SC: *hmpf*

    *FM arrives*
    FM: Mam I'm going to count Evi Cashiers till and it should take about 5 minutes at most.
    SC: ok (she sounded a bit nervous).

    *FM and I leave my register to head to the office to count my till.*
    Me: FM, I'm pretty sure that I gave her the correct change.
    FM: I believe you, but to make sure lets count it out.
    Me: No problem

    *as we count the till the SC with SM knocks the door to the office*
    SC: mam don't worry about it. I found the $20 on the floor. thank you.
    FM: Thank you. Have a nice day.
    *SC leaves*
    FM: Now where was $20 really?
    Me: SC hid it in her purse. Not to mention she was really rude.
    FM: I had a feeling that she was up to no good, expecially when there is a tropical storm out there. What a Liar!

    *FM and I both laughed*

    ______________________________________________

    Don't mess with the Evil Cashier
    Last edited by Evil Cashier 411; 09-03-2011, 11:12 PM.
    Tags: None
  • #2
    Why do people try this??? I know if I ran a store and someone tried this with my staff, they would be walking out in cuffs!

    Can you say attempted fraud?

    Comment

    • #3
      I've had some SCs leave the second I refuse to give the the supposed missing money and tell them SM or FEM will have to count the till first.

      Comment

      • #4
        Quoth Sandman View Post
        Why do people try this??? I know if I ran a store and someone tried this with my staff, they would be walking out in cuffs!

        Can you say attempted fraud?
        Oh yes we can! What about a ban?
        I don't get paid enough to kiss your a**! -Groezig 5/31/08
        Another day...another million braincells lost...-Sarlon 6/16/08
        Chivalry is not dead. It's just direly underappreciated. -Samaliel 9/15/09

        Comment

        • #5
          There's fraud and there's intelligence and then there's intelligence fraud. Seems to me that she's the last one. The smart ones stick to using credit cards.
          cindybubbles (👧 ❤️ 🎂 )

          Enter Cindyland here!

          Comment

          • #6
            We had a lady who tried to pull this sort of BS on our manager (the shorted change part). After 3 people counted the till in FRONT OF HER, she still insisted that we were shorting her out.
            The best professors are mad scientists! -Zoom

            Now queen of USSR-Land...

            Comment

            • #7
              How could she even say you shorted her when you counted the money back to her? Gah! I don't get it! The stupidity, it burns!!
              "And though she be but little, she is FIERCE!"--Shakespeare

              Comment

              • #8
                Quoth BrenDAnn View Post
                How could she even say you shorted her when you counted the money back to her?
                Most people who do this are either quick-change artists or -- as in this case -- really bad scammers -- who expect the manager/cashier to just cave immediately and without question, giving them the "missing" money straight out of the til with no counting involved. The fact that she was LOUD and impatient about this confirms for me that a, this was the case and b, she knew she had been busted.

                I would have liked to see the look on her face if you guys had walked up with security/a cop and said that you had been reviewing the security footage for that register...

                Sadly, they try this because it WORKS sometimes. A recent thread in here even talked about this happening, where the manager FORCED the cashier to fork over money to the scammer...and then blamed the cashier for being short at the end of the night, iirc.
                "For a musician, the SNES sound engine is like using Crayola Crayons. Nobuo Uematsu used Crayola Crayons to paint the Sistine Chapel." - Jeremy Jahns (re: "Dancing Mad")
                "The difference between an amateur and a master is that the master has failed way more times." - JoCat
                "Thinking is difficult, therefore let the herd pronounce judgment!" ~ Carl Jung
                "There's burning bridges, and then there's the lake just to fill it with gasoline." - Wiccy, reddit
                "Retail is a cruel master, and could very well be the most educational time of many people's lives, in its own twisted way." - me
                "Love keeps her in the air when she oughta fall down...tell you she's hurtin' 'fore she keens...makes her a home." - Capt. Malcolm Reynolds, "Serenity" (2005)
                Acts of Gord – Read it, Learn it, Love it!
                "Our psychic powers only work if the customer has a mind to read." - me

                Comment

                • #9
                  Quoth mattm04 View Post
                  I've had some SCs leave the second I refuse to give the the supposed missing money and tell them SM or FEM will have to count the till first.
                  Oh yeah! That's the point where they know the jig is up and they might as well get out while they still have a few shreds of "outraged customer" left, rather than having to skulk out with at least two people knowing they are a scammer and an idiot.

                  Comment

                  • #10
                    Customers like that always assume that retail employees are uneducated and thus therefore, unable to count money properly, and so they try to scam us out of extra money. I bet if you told her that you just SAW her put the money in her purse, she would keep screaming and carrying on about how "the customer is always right" but really be thinking, "Damn, how did this cashier catch me in the act so quick?" But when the manager gets involved with counting the till, the stupid customer thinks that the police would soon be involved as well and invents a cover story on how she "dropped the $20."

                    And right in the midst of an approaching hurricane? It's people like her which I wish were killed in the hurricane, or lost everything they had, so if their house was blown away, these people would have a lot more worries on their mind then trying to scam a store of $20.

                    And these cashiers get in trouble for coming up short on money? I wonder why.

                    Comment

                    • #11
                      Quoth downforit2008 View Post
                      Customers like that always assume that retail employees are uneducated and thus therefore, unable to count money properly, and so they try to scam us out of extra money.
                      That really does grind my gears ~_~ By definition, the people who have been cashiering for more than a few weeks are the ones who are BEST at proper money handling. When you know that the MOD will tear you a new a-hole for being a dollar or two short/over, you tend to learn quickly and do it RIGHT. There ARE some dishonest cashiers out there, but in my experience, the %age of them is far, FAR lower than the %age of scammer/quick-change artist customers.
                      "For a musician, the SNES sound engine is like using Crayola Crayons. Nobuo Uematsu used Crayola Crayons to paint the Sistine Chapel." - Jeremy Jahns (re: "Dancing Mad")
                      "The difference between an amateur and a master is that the master has failed way more times." - JoCat
                      "Thinking is difficult, therefore let the herd pronounce judgment!" ~ Carl Jung
                      "There's burning bridges, and then there's the lake just to fill it with gasoline." - Wiccy, reddit
                      "Retail is a cruel master, and could very well be the most educational time of many people's lives, in its own twisted way." - me
                      "Love keeps her in the air when she oughta fall down...tell you she's hurtin' 'fore she keens...makes her a home." - Capt. Malcolm Reynolds, "Serenity" (2005)
                      Acts of Gord – Read it, Learn it, Love it!
                      "Our psychic powers only work if the customer has a mind to read." - me

                      Comment

                      • #12
                        Quoth Sandman View Post
                        Why do people try this???
                        Short answer: They think they can. After all, [scammer logic follows]: the mark is an uneducated cashier....YEAH RIGHT!!!!
                        Quoth Sandman View Post
                        Can you say attempted fraud?
                        Someone's been taking Paper Moon a bit too seriously.
                        I'm trying to see things from your point of view, but I can't get my head that far up my keister!

                        Who is John Galt?
                        -Ayn Rand, Atlas Shrugged

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