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Thanks for the lesson but I have been doing this for 5 years

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  • Thanks for the lesson but I have been doing this for 5 years

    I was serving a line of customers and after this particular gentleman had given me his money to pay for his fuel, I got his change (a £5 note and some coins) from the till with one hand and his receipt with the other. I tried to give him his change when he said:

    "No. Cash first"

    So I tried again.

    "Cash first."

    *takes the £5 note from my hand* "you give me the cash first and then the coins because if you give me them both at the same time..." He then takes the coins, places them on top of the note in his hand and then deliberately spills the coins onto the counter "this happens you see. I'm only teaching you how to give change correctly."

    He then walks out while me and the security guard exchage WTF looks at each other and my colleague starts ribbing me about how I should pay attention beacause he was giving me a lesson. One that will prove to be valuable I'm sure as it's not like I do that everyday is it.

  • #2
    Quoth Gibbo View Post
    He then takes the coins, places them on top of the note in his hand and then deliberately spills the coins onto the counter "this happens you see. I'm only teaching you how to give change correctly."
    "The only thing you're teaching is how to be a smug, condescending jerk."

    I hate people like that. They don't really care about doing things the right way, they're just looking for someone to feel superior to, and they think the nametag jockey is just the person to belittle.
    I don't have an attitude problem. You have a perception problem.
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    • #3
      Quoth Gibbo View Post
      " I'm only teaching you how to give change correctly."
      er, no, he was only teaching you that he has poor hand-eye coordination...
      "For a musician, the SNES sound engine is like using Crayola Crayons. Nobuo Uematsu used Crayola Crayons to paint the Sistine Chapel." - Jeremy Jahns (re: "Dancing Mad")
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      "Retail is a cruel master, and could very well be the most educational time of many people's lives, in its own twisted way." - me
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      • #4
        I don't mean to question you, and I can see the suck, but does this person personally know your methods of distributing change back? What would make him think you were going to give both dollars and coins back at the same time? From your post it seemed like you hadn't even started yet, just had the change in your hand ready to give back, and this guy was a jerk. You said you had the change in one hand, and the receipt in the other. I would assume you would give the change first, then the dollars, then the receipt, but that's just me.

        What an asshole he was...

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        • #5
          Orrr he could take the coins in the palm of his hand, close it, and hold the bills with his fingertips. Gasp.

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          • #6
            Although I do much prefer to get coins and note one after the other so I can hold the coins in my hand and the note in my fingers (makes it easier to put them into my wallet), wtf did he think he was doing?

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            • #7
              So the SC wanted you to hand him back first his paper money, then the coins balanced on top of the paper? I don't understand...he was demo-ing how the coins otherwise will fall off...by deliberately letting them fall off? What an ass.

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              • #8
                -Oh man, I had one just like this the other day, except I wasn't the one giving the change back. It was one of my employees and the lady felt so disturbed by the method of getting her change she felt the need to complain to me.

                Her : "Can you make sure your employees are giving the change back first and then handing the paper money? *rants about how any other way is wrong*
                Me "Sure, I'll talk to her."
                *Says nothing to employee*

                Honestly, no matter how you do it (change first, paper second or paper first, change second) SOMEONE will find fault with it.

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                • #9
                  What an ass. I'd like to see him try and be in the OP's shoes. It wouldn't surprise me if that jerk SC spouted off how he's been in <insert customer service type job> for years claim.
                  I don't get paid enough to kiss your a**! -Groezig 5/31/08
                  Another day...another million braincells lost...-Sarlon 6/16/08
                  Chivalry is not dead. It's just direly underappreciated. -Samaliel 9/15/09

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                  • #10
                    Actually he was a more complete idiot than first glance shows. Since BOTH bills and coins are CASH!

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                    • #11
                      I hate it when people pile the coins onto the note in my hand, for this very reason. However, where I work I can't put the money into people's hands (yay!) so I do stack the coins onto the notes to prevent them blowing away.
                      This was one of those times where my mouth says "have a nice day" but my brain says "go step on a Lego". - RegisterAce
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                      • #12
                        Quoth Gibbo View Post
                        I was serving a line of customers and after this particular gentleman had given me his money to pay for his fuel, I got his change (a £5 note and some coins) from the till with one hand and his receipt with the other. I tried to give him his change when he said:
                        "No. Cash first"
                        ...because you were giving him what, as opposed to cash? Gold bullion?
                        Quoth Gibbo View Post
                        "you give me the cash first and then the coins because if you give me them both at the same time..."
                        "...I behave like Count Jerkula and moan as if my life depended on it."
                        Quoth Gibbo View Post
                        I'm only teaching you how to give change correctly."
                        Did you call him "Master"?
                        FABRICATI DIEM, PVNC

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                        • #13
                          Quoth C. Cecil Ivanish View Post
                          Did you call him "Master"?
                          Only when hunched over, limping, and pronouncing it as "Yeth, Marthter."
                          PWNADE(TM) - Serve up a glass today! | PWNZER - An act of pwnage so awesome, it's like the victim got hit by a tank.

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                          • #14
                            Holy crap on a stick. Only that time the customer told me change first then cash. Maybe it's like how you guys drive on the other side of the road?

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                            • #15
                              Quoth Jay 2K Winger View Post
                              Only when hunched over, limping, and pronouncing it as "Yeth, Marthter."
                              I was more picturing a conversation such as:
                              "Did you call me Master?"
                              "Yes, isn't your last name Bates?"
                              FABRICATI DIEM, PVNC

                              You're not a unique snowflake unless you create your own mould (Raps)

                              ***GK, Sarcastro, Lupo, LingualMonkey, BookBint, Jester, Irv, Hero & Marlowe fan***

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