WHY would you return this???

[Yarnil]

Does warranty in the US means: giving back money or credit? You might want to try to get it repaired first. TRhat way the owner has to tell what, how and when it worked and when it didn't start to work and such... In writing.

Might raise the bar a little

[hotelslave]

I am completely grossed out that some one would return the item. Putting that aside if I buy a $10 item and it lasts 9 months I'm not going to go and return it when it breaks. You put on your big girl panties and buy a new one. If you don't like the brand you switch to another one and move on with your day.

[CrazedClerkthe2nd]

re the AM: AS disturbing as that experience was, it's probably for the best that he got it out of the way ahead of time, and came to the "not the place for me" realization before getting settled in.

Still....say it with me boys and girls....EWWWWWWWWWWWWWWWWW >_<

Does warranty in the US means: giving back money or credit? You might want to try to get it repaired first. TRhat way the owner has to tell what, how and when it worked and when it didn't start to work and such... In writing.

Might raise the bar a little

No in the US a warranty is supposed to mean a replacement product or replacement part though some customers seem to equate it with an extended return policy.

[Athaelia]

All "justification" and "warranty" and "generous return policy" aside,




that's just fucking gross!

[Seshat]

No in the US a warranty is supposed to mean a replacement product or replacement part though some customers seem to equate it with an extended return policy.

In Australia, if an item is not 'fit for purpose', the purchaser is entitled to a repaired or replaced product which is; or a full refund.

'fit for purpose' pretty much means that it works as described.

[EricKei]

Does warranty in the US means: giving back money or credit?

Generally speaking, the difference between a "return period" and a "warranty" is that a Return may be done for cash/credit (with a receipt) and is almost always done via the store at which the product was purchased. A Return will often have few, if any, significant restrictions on it, if any at all. For software, for example: if purchased new, must be unopened -- if opened, the customer must deal with the manufacturer. Sometimes refewrred to as a Guarantee/Guarantee period.

A Warranty is almost always a repair or replacement (at the warrantor's discretion), has a number of restrictions on it (such as water damage = warranty does not apply), is in effect for a much longer period of time (6 months to 2 years, commonly, rather than a few days or weeks), and is *usually* via the manufacturer. Some stores (such as GameStore) offer an in-store warranty that lasts longer than, and supercedes, the manufacturer's warranty so that you don't have to mail it in. Also, Warranties typically cost extra.

[Kogarashi]

Pun intended?

Um, no. ::facepalm::