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Aisle 10, Aisle 10, AISLE 10!!!!!!!

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  • Aisle 10, Aisle 10, AISLE 10!!!!!!!

    Okay, so I recently quit my hardware store job after two long years(yay!). I felt it completely necessary to post this issue because I am sure most of you out there have to deal with it too...

    So, one of the most popular items we sold at our store were lint traps. You know, the mesh or poly sock shaped things that you put on your washer hose to filter the lint from going down the drain.

    Well they were almost ALWAYS on coupon. Every day, never failed, I would have a customer ask me where they were. This is when it really starts to get sucky.

    Me: duhh
    SC: obviously had their blinders on

    SC: Excuuuuseeee me (*ugh*), where are your lint traps that are on sale?
    Me: They're in the very back on Aisle 10, bottom shelf, on your left.
    SC: No they're not...I just asked someone where they were and they said the same thing! I walked down there and they are not there!
    Me: Okay, I will walk you there.

    So I proceed to drop what I'm doing and walk this SC to the lint traps.

    SC: OH!!!!! There they are!!! You people move those things every week! You should really explain where they are better next time! *smug look*
    Me:

    Either that conversation would take place, OR I would be walking by the end of aisle 10 and find a very confused looking person standing at the end of the aisle, and I would know EXACTLY what they were looking for and proceed to walk them four feet behind them and point the lint traps out.

    This happened every day. It made me want to rip my hair out. Honestly, we NEVER moved them in the TWO YEARS that I worked there, but every day, without fail, at least 5 people could not find them.



    My new job is now working front desk at a hotel. From what I have read so far on these boards I bet I am going to have more stories to come

  • #2
    Quoth Hardware_Slave View Post
    From what I have read so far on these boards I bet I am going to have more stories to come
    MUHAHAHAHAHAHA- er I mean, yup, probably

    Anyhoo, to !!

    We've if you're of age, and plenty of & ... Trust, me, you will be needing the latter at some point. Someone should be along with bacon shortly if our resident pony horsie doesn't charge and eat it all first ^_^
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    • #3
      Some of us drink too,so belly up to the bar if you're so inclined

      To be fair,I've been frequenting our little local lumber & hardware store for 16 years & still have to occasionally ask where something is or "do you y'all have XXX?"

      A lot of times in a hardware store I'll just walk up to the nearest employee & ask "Where's the left-handed pipe threaders?",saves me time in the big box stores.
      "If you pick up a starving dog and make him prosperous he will not bite you.This is the principal difference between a man and a dog"

      Mark Twain

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      • #4
        Quoth Frantic Freddie View Post
        "Where's the left-handed pipe threaders?"
        Next to the trumpet strings.


        (I didn't say this store was in apple π order. That'd make it too easy. But if you'll just square up those s we'll be φn.)
        Last edited by dalesys; 09-13-2011, 11:15 PM.
        I am not an a**hole. I am a hemorrhoid. I irritate a**holes!
        Procrastination: Forward planning to insure there is something to do tomorrow.
        Derails threads faster than a pocket nuke.

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        • #5
          Quoth dalesys View Post
          (I didn't say this store was in apple π order. That'd make it too easy. But if you'll just square up those s we'll be φn.)
          I see you've been £ing on the keyboard again...

          to Hardware_Slave!
          I don't have an attitude problem. You have a perception problem.
          My LiveJournal
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          • #6
            Quoth XCashier View Post
            I see you've been £ing on the keyboard again...
            Had a ¥. ...
            I am not an a**hole. I am a hemorrhoid. I irritate a**holes!
            Procrastination: Forward planning to insure there is something to do tomorrow.
            Derails threads faster than a pocket nuke.

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            • #7
              Quoth Hardware_Slave View Post
              So, one of the most popular items we sold at our store were lint traps. You know, the mesh or poly sock shaped things that you put on your washer hose to filter the lint from going down the drain.
              Uhm, you're supposed to do that?

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              • #8
                Quoth Hardware_Slave View Post
                Aisle 10, Aisle 10, AISLE 10!!!!!!!
                ...hello, Veronica?

                </Obscure Song Reference>
                PWNADE(TM) - Serve up a glass today! | PWNZER - An act of pwnage so awesome, it's like the victim got hit by a tank.

                There are only Four Horsemen of the Apocalypse because I choose to walk!

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                • #9
                  Apparently so. I, however, had no idea about this until I started working at the store..(oh the fascinating things you learn while working at a hardware store) *gag* I still don't do it

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                  • #10
                    to CS! Unfortunately, if you have to deal with customers or clients, you're going to have to put up with the suck...no matter where you work. Hopefully the hotel will be an improvement over the old tool shed.
                    "I was only LOOKING, I didn't mean to enter my card's CVV and actually ORDER! REFUND ME RIGHT NOW!!"

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                    • #11
                      Ok, one item might be difficult to see, but how about 6 mods of sugar that a customer couldn't find. She initially asked where the sugar was and I told her Aisle 3. My manager was good in that, while company policy was that we had to take a customer to the product they wanted, if we could give very good directions, then we could do that and continue with our work. So to this woman I told her aisle 3, from the rear of the store it is on the right opposite cake mixes. 5 minutes later she came back and said that there wasn't any sugar in aisle 3, where were we hiding it. When she came back I was helping another customer, so I assured the lady the sugar was definitely in aisle 3 as I had just filled some sugar, and it was opposite the cake mixes and next to the soup. I told her if she couldn't find it to come back to me and I would show her after I had helped the man I was currently helping.

                      Another 5 minutes passed and she came back stating there is definitely no sugar in aisle 3. There were cake mixes, and the soup was definitely there, but no sugar of any kind. So I walk her to aisle 3. Stop next to the cake mixes and look opposite. There I see white sugar, brown sugar, icing sugar, raw sugar, caster sugar, chocolate icing sugar, demarrara (sp?) sugar, low calorie sugar and sugar substitutes. 6 modules of the stuff. Without saying a word I look at this woman. She looks at the shelves and says "Well it wasn't here when I looked. You must have just filled it."

                      I admit I was a very fast shelf filler, but .... yeah I kind of zoned out at that point and walked back to where I was working. Stupidity abounds, especially in the retail arena.

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                      • #12
                        haha oh my gosh. i just LOVE that "well it wasn't here a millisecond ago!!" excuse. Yeah, you got it, we were HIDING it in the back just so you would continue to come interrupt us. failllll.

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                        • #13
                          Yeah, I don't get that. Fair enough if you just don't spot it (I've been that blind while shopping before), but why blame the store when it's painfully pointed out to you? We don't have stock-ninjas, more's the pity, so we didn't just fill the spot on the shelf.
                          "Enough expository banter. It's time we fight like men. And ladies. And ladies who dress like men. For Gilgamesh...IT'S MORPHING TIME!"
                          - Gilgamesh, Final Fantasy V

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                          • #14
                            Quoth Hardware_Slave View Post
                            Apparently so. I, however, had no idea about this until I started working at the store..(oh the fascinating things you learn while working at a hardware store) *gag* I still don't do it
                            I've got two washing machines in the basement, which drain into slop sinks. One's mine, and so's the other really, but it's there for the use of the tenants upstairs. Theirs used to have one of those sock things (it looked like one leg of a pair of pantyhose, and maybe it was) but someone took it off when it got filled up. I mean totally packed with lint, so it looked like a large and rather weird colored salami. Mine hasn't ever had one as far as I know; that sink has a screen over the drain to keep the lint from going down, but it doesn't work all that well.

                            Problem is that these sinks drain into the same line that the kitchen sinks upstairs do. Lint + grease → clogged sewer line. That gets expensive, as I discovered a couple months ago.

                            I think next time I'm at the orange apron I'm going to get a couple of those socks. Thanks for the reminder.

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                            • #15
                              I keep my lint trap pretty clean. The lint makes great great tinder for starting wood fires and sometimes getting charcoal going when you forgot the lighter fluid. I keep a freezer bag full in the car.
                              The Rich keep getting richer because they keep doing what it was that made them rich. Ditto the Poor.
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                              Hoc spatio locantur.

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