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  • itty-bitty problems at the itty-bitty library

    First, my library is closed on Fridays. The library is jerking us around by having us to sign up to work at a nearby branch on Fridays. It’s open on Fri. from 12-5, and it’s runned by 2 staff members. One of the staff members might be the librarian whose been there for a year and ½. Then we are told that we have to work at a faraway branch-notice is given about a week in advance.

    So about 2 weeks ago I was told I wasn’t working at the nearby branch (it’s 10 blocks away, on the other side of downtown-it’s in a private park) on my scheduled Fri., I had to work at X, which meant I had to drive there. About 5 days latter (the Mon. before I worked that Fri.), I was told I had to work at Y library. Then the day before I suppose to work at Y, I was asked by a supervisor (but not mine) if I would work at the nearby branch, since library Y didn’t need someone there. I told her fine. About 2 hours later I asked my super if the other super told her. Of course the other super didn’t tell her.

    So I Friday, instead of eating lunch at noon, I had to eat it at 11 so I would have 30 min. to walk to the other branch. It took about 15 min.

    It’s an itty-bitty branch, about 400 sq ft. maybe 300, I’m not sure. There is room for 2 coaches, and four computers (the last one disabled because too many people watched porn on it). I was expecting to see a lot of our regulars, but luckily it was about 10 people waiting for us to open.

    First jerk: there is a sign-up sheet to use the computers. You get 30 minutes at a time, then have to get up to let the next person on. The asshole logged back on. This happened when the regular staff member went to lunch at 1:30 (why couldn’t she go at 11:30? She was there since 8am). I went up to him and asked, “sir, did you log in again?” he said yes, and I told him, “you can’t log in again, you have to log out and let the next person on the list use it. You can put yourself on the list again.” Of course, the regular staff member knew he would do this, but she didn’t tell me, even though she did tell me at opening everyone was good at getting up after their 30 minutes were up.

    Second jerk: The regular staff member was at lunch, but she checked in on me 2 times. Second time I was busy and some jerkoff was complaining (to the regular staff member) about the new hours for the branch, which is now closed all day mon-thur. He was talking about how he had an item he had to pick up on Wed, it was very important. This guy looked like a bum. I could almost understand if it was a student (who at the last min. needed to read a book for class) but he looked like he had too much time on his hands. I didn’t have anymore customers so I told him I could help him, since the regular staff member is at lunch. The jerkoff said (in a “I’m being funny” voice), “oh she’s a figment of my imagination then!?” Ugh.

    Third jerk kept on complaining that none of the computers had sound. He said it was discrimination.

    Since I was leaving at 5 instead of 5:30, I expected to get home 30 minutes earlier. One thing was that the regular staff member said she would take me to my car, so I didn’t need to take the bus. 3 (THREE) minutes before closing, we get a call. I hear her tell the caller how we are closing at 5, that we are next to a statue…I asked her, “Are we really waiting for a patron?” and she said it was library delivery. She was upset because she never heard about the program for Sat. that delivery was bringing supplies for. They arrived after 5 with a dolly full of boxes, and said they had 10 more trips. By then it was 5:09 and I told the regular staff member I was going to walk to my bus. She said it wasn’t going to take too long but I was thinking, “Ten more trips? Forget that.” So by the time I got to my bus stop, I waited long enough to catch the regular bus I usually catch at 5:40. ugh.

    I did talk to a cw who had to work in the itty-bitty library on Sat., and the kits were cpr kits, that the local councilmember was giving kids at the park.
    Time! Time! Time is what turns kittens into cats.

    Don't teach me a lesson; all I learn is that you are an asshole.

    I wish porn had subtitles.

  • #2
    *hands you chocolate* What a PITA, having to work at other branches and getting short notice on which one you'll have to go to.
    "I was only LOOKING, I didn't mean to enter my card's CVV and actually ORDER! REFUND ME RIGHT NOW!!"

    Comment


    • #3
      Quoth depechemodefan View Post
      Third jerk kept on complaining that none of the computers had sound. He said it was discrimination.
      Discri... WHIT?
      And against which group, creed or profession?
      If he had said it is disappointing, well, still unpleasant and not a genius (he should realise that it would end up being a mess) but at least it would make sense.
      But discrimination?
      Always a good card to use if you want something you can't get, I guess, but there should be at least a vague basis for it... otherwise it is not even funny!
      FABRICATI DIEM, PVNC

      You're not a unique snowflake unless you create your own mould (Raps)

      ***GK, Sarcastro, Lupo, LingualMonkey, BookBint, Jester, Irv, Hero & Marlowe fan***

      Comment


      • #4
        Quoth depechemodefan View Post
        Third jerk kept on complaining that none of the computers had sound. He said it was discrimination.
        Quoth C. Cecil Ivanish View Post
        Discri... WHIT?
        And against which group, creed or profession?
        Against everybody who isn't deaf.
        Women can do anything men can.
        But we don't because lots of it's disgusting.
        Maxine

        Comment


        • #5
          Quoth Sparky View Post
          Quoth C. Cecil Ivanish View Post
          Discri... WHIT?
          And against which group, creed or profession?
          Against everybody who isn't deaf.
          ...yyyyyessssssssssss?
          FABRICATI DIEM, PVNC

          You're not a unique snowflake unless you create your own mould (Raps)

          ***GK, Sarcastro, Lupo, LingualMonkey, BookBint, Jester, Irv, Hero & Marlowe fan***

          Comment


          • #6
            This may sound like a silly question, but doesn't the library have the tech to make it so the pw's only last a half hour and he can't log in again after?

            The reason I ask is that the local library back in Canada had that. When you signed up to use the comp, you were given a pw to enter into the computer. The computer had a timer on it. At the end of the allotted time, it forcibly logged you back off and you had to get a new pw from the librarian to log back in. They did it because they were having that exact problem and it worked perfectly.

            Comment


            • #7
              *nom* thanks for chocolate!

              I forgot the add, the park was having a program for 9/11, and the sponsers were Dignity Memorial-which runs funeral homes. In fact, I keep on getting postcards in the mail from them. Odd. OH, they were giving out little bottles of water with their logo on them. My cw thought that was...ew. Heck, I got my water, screw what's on the label.

              This may sound like a silly question, but doesn't the library have the tech to make it so the pw's only last a half hour and he can't log in again after?
              The long, boring story on this:

              years ago, we had the system you mentioned. But the asswipes kept on claiming they lost their computer cards, were issued new computer cards, but the old cards were not deleted from the system and the asswipes would log in again, since they now had multiple cards. Or else they claimed they had kids, sign up a kid, and get mulpitle cards that way. Now we are charging people for lost cards to get a new card.

              Though now, for all 36 libraries in the system, except this one library, you had to sign up in a reservation system where you get assigned by a computer to a terminal, and you have to sign up and wait if all the computers are occupied. I guess IT figured it was a small enough branch to be able to have a human to monitor them.

              Main point, I think the jerk had second card and logged on with that.

              I think the "discrimination" guy was mentally ill. He looked like one of the regulars at my library, who isn't right in the brain.
              Last edited by depechemodefan; 09-15-2011, 03:25 AM. Reason: adding
              Time! Time! Time is what turns kittens into cats.

              Don't teach me a lesson; all I learn is that you are an asshole.

              I wish porn had subtitles.

              Comment


              • #8
                Hmmm, interesting.

                The library in my city just had temp numbers. Each day the librarian would go in and the system would generate 100 temporary random numbers valid for a half hour only that were then printed on a regular piece of paper. The librarian would cut these numbers into strips and hand them out throughout the day. A person had to sign up to get one. The person would then take it to the computer, enter it, and a timer would start. After a half hour, the system automatically logged the user out no matter what they were doing, so the user had to go back to the librarian to get a new number to log back in which meant the computer was then free to use.

                The librarian could see what computers were occupied, and whose name was next on the list. If no computers were available, the person was denied a number, and had the option to add their name to the list for a later time, then they had to wait for a new computer to become available.

                If the librarian ran out of numbers, she had to go back and generate a bunch of new ones and repeat the process.

                It worked well. I worked there during high school.

                They had decided not to use plastic cards because they tried it and it was abused. This worked better.

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