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Are You F**cking Kidding Me?

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  • #1

    Are You F**cking Kidding Me?

    I got an email from a guy who asked for help. Nothing unusual there.

    So I asked him what product of ours he was using and what the serial number was. Unfortunately I hit send before looking further.

    I checked the link in his email and he's a software manufacturer making a competing product.

    And apparently he can't get it to work right with a piece of equipment manufactured by a third party and needs help getting the interface working.

    So he turned to US. His competition.

    It's got to be a joke, right?

    How dumb is it to basically tell the YOUR COMPETITION that your programming skills suck so badly that you don't even know how to use the product you made yourself?

    Or does he actually think we're so dumb that he can foist his development and tech support costs onto us?

    Or is he that entitled that it hasn't even occured to him that we *might* not be interested in giving our competition a little boost. Or worse, sabotaging him.

    I swear my mind just broke.
    Last edited by Dips; 09-20-2011, 09:29 PM. Reason: spelling
    The best karma is letting a jerk bash himself senseless on the wall of your polite indifference.

    The stupid is strong with this one.
    Tags: None
  • #2
    Wow. Just... wow. I don't think even my company has ever tried that...
    "If your day is filled with firefighting, you need to start taking the matches away from the toddlers…” - HM

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    • #3
      It is (vaguely, mind you) possible that he actually has your product, is using your product, and needs help to get your product to do what he wants to do.

      Of course, if so, it's probably just so he can make his product do the same thing.

      ^-.-^
      Faith is about what you do. It's about aspiring to be better and nobler and kinder than you are. It's about making sacrifices for the good of others. - Dresden

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      • #4
        File this one in the "Jesus, what BALLS!" category.

        Comment

        • #5
          Maybe he is just some clueless manager.... and I dealt with his brother on a PC/POS deployment recently, because I was considering using your title for a post.... I could have had a normal work day. instead it was doubled due to jackassery
          I'm sorry reading is not a new concept it has been widely taught in our nation for at least the past 100 years. Please, learn to do it CORRECTLY before you become contagious.

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          • #6
            Asking for help . . . from the competition?

            Dumbunny or dingbat?
            Customers should always be served . . . to the nearest great white.

            Comment

            • #7
              Quoth Kristev View Post
              Asking for help . . . from the competition?

              Dumbunny or dingbat?
              I'd say a combination of both . . .so we'll go with Dingbunny.

              Aka . . . wtf was he smoking and has he got enough to share?
              Human Resources - the adult version of "I'm telling Mom." - Agent Anthony "Tony" DiNozzo (NCIS)

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              • #8
                I would've been really tempted to respond "Thanks for sharing your lack of programming skills, weasel boy. We own you now."

                Knowledge is power. Power corrupts. Study hard. Be evil.

                "I never said I wasn't a horrible person."--Me, almost daily

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                • #9
                  Oh I've lost count of the number of times one of my "competitors" IMs me, asking how to do a certain bit on a design, or how to get an effect that I used on a template before. Its like, yeaaaaah, not going to even respond to that.

                  I even once had a competitor try and buy a banner ad spot on my site.....and get upset when I said no. :P
                  By popular request....I am now officially the Enemy of Normalcy.

                  "What is unobtainium? To Seraph, it's a normal client. :P" -- Observant Friend

                  Comment

                  • #10
                    Quoth Irving Patrick Freleigh View Post
                    I would've been really tempted to respond "Thanks for sharing your lack of programming skills, weasel boy. We own you now."

                    It's at this point that you send them a custom rate sheet, with all prices doubled.
                    "For a musician, the SNES sound engine is like using Crayola Crayons. Nobuo Uematsu used Crayola Crayons to paint the Sistine Chapel." - Jeremy Jahns (re: "Dancing Mad")
                    "The difference between an amateur and a master is that the master has failed way more times." - JoCat
                    "Thinking is difficult, therefore let the herd pronounce judgment!" ~ Carl Jung
                    "There's burning bridges, and then there's the lake just to fill it with gasoline." - Wiccy, reddit
                    "Retail is a cruel master, and could very well be the most educational time of many people's lives, in its own twisted way." - me
                    "Love keeps her in the air when she oughta fall down...tell you she's hurtin' 'fore she keens...makes her a home." - Capt. Malcolm Reynolds, "Serenity" (2005)
                    Acts of Gord – Read it, Learn it, Love it!
                    "Our psychic powers only work if the customer has a mind to read." - me

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                    • #11
                      I realize that I work in a different type of industry, but our competitor will sometimes buy our analyzers to use in their products. Or a company will buy our competitors products and use our software which means our software has to work with their products. So it's not outside of the realm of possibility.

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                      • #12
                        Wow.

                        Wow.

                        Wow.

                        I don't know what to even say to that bit of stupidity.

                        Comment

                        • #13
                          Quoth mikoyan29 View Post
                          Or a company will buy our competitors products and use our software which means our software has to work with their products.
                          And this is your company's responsibility, why...? Especially because I am assuming that you offer your own hardware that is was meant to run on? Do they pay THAT much so that doing the extra compatibility coding work would be worthwhile ?
                          "For a musician, the SNES sound engine is like using Crayola Crayons. Nobuo Uematsu used Crayola Crayons to paint the Sistine Chapel." - Jeremy Jahns (re: "Dancing Mad")
                          "The difference between an amateur and a master is that the master has failed way more times." - JoCat
                          "Thinking is difficult, therefore let the herd pronounce judgment!" ~ Carl Jung
                          "There's burning bridges, and then there's the lake just to fill it with gasoline." - Wiccy, reddit
                          "Retail is a cruel master, and could very well be the most educational time of many people's lives, in its own twisted way." - me
                          "Love keeps her in the air when she oughta fall down...tell you she's hurtin' 'fore she keens...makes her a home." - Capt. Malcolm Reynolds, "Serenity" (2005)
                          Acts of Gord – Read it, Learn it, Love it!
                          "Our psychic powers only work if the customer has a mind to read." - me

                          Comment

                          • #14
                            Quoth EricKei View Post
                            And this is your company's responsibility, why...?
                            Because it means that many more people will buy and use their software. And when they get around to replacing the competitor's hardware, they'll possibly buy the hardware the sofware was designed for.
                            "I don't have to be petty. The Universe does that for me."

                            Comment

                            • #15
                              Quoth Ironclad Alibi View Post
                              they'll possibly buy the hardware the software was designed for.
                              Hopefully, yeah. I still think they would be justified in charging a bit extra for "non-native hardware" versions. It would cost them extra money to port the software over, after all ^_^
                              "For a musician, the SNES sound engine is like using Crayola Crayons. Nobuo Uematsu used Crayola Crayons to paint the Sistine Chapel." - Jeremy Jahns (re: "Dancing Mad")
                              "The difference between an amateur and a master is that the master has failed way more times." - JoCat
                              "Thinking is difficult, therefore let the herd pronounce judgment!" ~ Carl Jung
                              "There's burning bridges, and then there's the lake just to fill it with gasoline." - Wiccy, reddit
                              "Retail is a cruel master, and could very well be the most educational time of many people's lives, in its own twisted way." - me
                              "Love keeps her in the air when she oughta fall down...tell you she's hurtin' 'fore she keens...makes her a home." - Capt. Malcolm Reynolds, "Serenity" (2005)
                              Acts of Gord – Read it, Learn it, Love it!
                              "Our psychic powers only work if the customer has a mind to read." - me

                              Comment

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