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I be gettin reeeaalllll sick of this....*Plus: Supreme Bitch Returns*
Since my last post (I've had family and personal issues preventing my from posting), I've had the usual perverts, weirdos, EW's, SC's, harpys and the like. However, the number of scammers have noticably increaced since the Joe dipshit incident and the managers have stopped catering to their every whim. Some say "tough shit" while others cave halfway which is better than before. Here's a few that stood out.
Le Sigh...
SC: I need an order replaced an' I wuz promised free itemz!
Me: Who'd you talk to?
SC: I dun r'member!
Me: Do you have your reciept?
SC: The paper thang? Naw. I tossed that days ago!
Me: What was the order?
SC: It wuz ah Deal #3 wit' a frootista an'a side uh cheese! And fer free I be gettin' 5 uh dem chicken sam-wich thangs!
M: No. Nooooo free shit. Replace the messed up part and NOTHING else.
Me: I can replace the Deal #3 and the side of cheese, but that's it. Because you dont have a manager's name or a reciept, that's all I can do.
She took it without much of a fuss and paid for the rest of her order.
Le Siiiiiigghhhh
Me: What did you order?
SC: It was 6 soft taco bellgrandes! It was allll messed up!
Me: Oh, yes. I remember you. Did you find that reciept yet?
SC: .........*speeds off*
Me: Yeah. Didn't think so.
Blast from the Past
When I first started working at Toxic Hell, I had a customer who screamed at me, threatened me, and cursed at me because I asked a manager if I was allowed to give out larger water cups. She's a regular, known for her particular way of getting what she wants. If she want's something free, she will inform you she "isn't paying for that" and will insist that someone "did it for me before". If you deny her, she hurls into supreme bitch mode and rambles on and on about how you will do what she wants and if not she will get you fired all the while spewing curses and insults. The best part? She always comes in with her 10 or so yeasr old daughter. So a week or so ago...
SC: I want a taco salad on chips instead of the salad shell.
Me: Let me go check to see how I should do that.
SC: *cue death glare*
Me: *OMFG! IT'S BITCH SUPREME!* Hey S, this lady wants chips instead of the salad shell. How should I do that?
S: Make a note for no shell and charge her for the chips.
Me: Ok. *walks back and rings it up as I was told*
SB: WHAT is that charge for?!!
Me: The chips.
SB: I wasn't charged last time!!!
Me: I was told to do it this way, so this is how I have to do it.
SB: Go ask him again!!!
Me: I asked him and this is what he told me to do. His answer won't change.
SB: *leans in close* Well then go tell him I ain't paying for those damn chips. You will give me my chips free.
Me: Oookayyy then. Hey S, she said she won't pay for them and we will give them to her free.
S: Um...no we're not. If she wants her chips, she can pay for her chips like everyone else.
Me: That's what I thought. *walks back* He said you still have to pay for them.
SB: THIS IS FUCKING REDICULOUS! I GOT THEM FREE BEFORE, WHY SHOULD I PAY NOW!!!??!!!!! YOU WILL GET ME THE HIGHEST AUTHORITY IN THE STORE AND YOU WILL GET ME WHAT I WANT OR ELSE I WILL MAKE DAMN SURE EVERY ONE OF YOU IS FIRED!!!!!
Me: Whatever....*walks away and explains the situation to BossMan*
BM: Yeah, I know who she is.... Just give it to her and get her out of here.
Me: *rolls eyes and walks back; rings up her freeeee chips and looks at her coldly* Ok.
SB: Ok WHAT???!!!
Me: Ok. What else???
SB: Am I getting my free chips???
Me: My boss okayed it just this once. What else???
SB: *finishes ordering, gets her food and comes back up with her salad* WHAT IS THIS?!!!
Cook: Your salad on chips.
SB: IT HAS RICE ON IT!!!!
Cook: Yes...salads have rice.
SB: NO THEY DON'T!!! I've been ordering salads forever and they never come with rice you ooobviously don't know what you're doing!!!
Cook: Lady, I've worked her for 10 years now. In all the 10 years I've worked here, the salads have came with rice. If you don't want rice, request no rice.
SB: I CAN'T EAT THIS!!! REMAKE IT WITHOUT THE RICE!!!
Cook: *chucks tha salad in the trash and remakes it*
I go in back, fuming, and start frying some food. I'm slamming shit around and I'm seeing red.
BM: You ok?
Me: No! I think it's disgusting that she can come in here, yell, threaten, treat us like shit, demand free stuff and get exactly what she wants every time! I'm sick of it! I'm sick of being abused by her! If she comes back up, I'm NOT talking to her!
BM: If she comes back, you come get me and I'll inform her those free chips will be the last thing she gets. No more giving in to her.
He was probably saying that to calm me down, but It would be nice if it actually happens.
Le Sigh...
SC: I need an order replaced an' I wuz promised free itemz!
Me: Who'd you talk to?
SC: I dun r'member!
Me: Do you have your reciept?
SC: The paper thang? Naw. I tossed that days ago!
Me: What was the order?
SC: It wuz ah Deal #3 wit' a frootista an'a side uh cheese! And fer free I be gettin' 5 uh dem chicken sam-wich thangs!
M: No. Nooooo free shit. Replace the messed up part and NOTHING else.
Me: I can replace the Deal #3 and the side of cheese, but that's it. Because you dont have a manager's name or a reciept, that's all I can do.
She took it without much of a fuss and paid for the rest of her order.
Le Siiiiiigghhhh
Me: What did you order?
SC: It was 6 soft taco bellgrandes! It was allll messed up!
Me: Oh, yes. I remember you. Did you find that reciept yet?
SC: .........*speeds off*
Me: Yeah. Didn't think so.
Blast from the Past
When I first started working at Toxic Hell, I had a customer who screamed at me, threatened me, and cursed at me because I asked a manager if I was allowed to give out larger water cups. She's a regular, known for her particular way of getting what she wants. If she want's something free, she will inform you she "isn't paying for that" and will insist that someone "did it for me before". If you deny her, she hurls into supreme bitch mode and rambles on and on about how you will do what she wants and if not she will get you fired all the while spewing curses and insults. The best part? She always comes in with her 10 or so yeasr old daughter. So a week or so ago...
SC: I want a taco salad on chips instead of the salad shell.
Me: Let me go check to see how I should do that.
SC: *cue death glare*
Me: *OMFG! IT'S BITCH SUPREME!* Hey S, this lady wants chips instead of the salad shell. How should I do that?
S: Make a note for no shell and charge her for the chips.
Me: Ok. *walks back and rings it up as I was told*
SB: WHAT is that charge for?!!
Me: The chips.
SB: I wasn't charged last time!!!
Me: I was told to do it this way, so this is how I have to do it.
SB: Go ask him again!!!
Me: I asked him and this is what he told me to do. His answer won't change.
SB: *leans in close* Well then go tell him I ain't paying for those damn chips. You will give me my chips free.
Me: Oookayyy then. Hey S, she said she won't pay for them and we will give them to her free.
S: Um...no we're not. If she wants her chips, she can pay for her chips like everyone else.
Me: That's what I thought. *walks back* He said you still have to pay for them.
SB: THIS IS FUCKING REDICULOUS! I GOT THEM FREE BEFORE, WHY SHOULD I PAY NOW!!!??!!!!! YOU WILL GET ME THE HIGHEST AUTHORITY IN THE STORE AND YOU WILL GET ME WHAT I WANT OR ELSE I WILL MAKE DAMN SURE EVERY ONE OF YOU IS FIRED!!!!!
Me: Whatever....*walks away and explains the situation to BossMan*
BM: Yeah, I know who she is.... Just give it to her and get her out of here.
Me: *rolls eyes and walks back; rings up her freeeee chips and looks at her coldly* Ok.
SB: Ok WHAT???!!!
Me: Ok. What else???
SB: Am I getting my free chips???
Me: My boss okayed it just this once. What else???
SB: *finishes ordering, gets her food and comes back up with her salad* WHAT IS THIS?!!!
Cook: Your salad on chips.
SB: IT HAS RICE ON IT!!!!
Cook: Yes...salads have rice.
SB: NO THEY DON'T!!! I've been ordering salads forever and they never come with rice you ooobviously don't know what you're doing!!!
Cook: Lady, I've worked her for 10 years now. In all the 10 years I've worked here, the salads have came with rice. If you don't want rice, request no rice.
SB: I CAN'T EAT THIS!!! REMAKE IT WITHOUT THE RICE!!!
Cook: *chucks tha salad in the trash and remakes it*
I go in back, fuming, and start frying some food. I'm slamming shit around and I'm seeing red.
BM: You ok?
Me: No! I think it's disgusting that she can come in here, yell, threaten, treat us like shit, demand free stuff and get exactly what she wants every time! I'm sick of it! I'm sick of being abused by her! If she comes back up, I'm NOT talking to her!
BM: If she comes back, you come get me and I'll inform her those free chips will be the last thing she gets. No more giving in to her.
He was probably saying that to calm me down, but It would be nice if it actually happens.
Welcome back, Kisa...sorry to hear about your family/personal issues, unless, of course, they're good things 
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