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  • Too stupid

    I am posting this here because while I work in a Pharmacy, this is more of a sucky customer deal than it is dealing with medical stuff.

    I'm on registers in the Pharmacy, happy and cheery and whatnot and then this woman walks up to me:

    SW: Snobby (sucky) Woman
    Me: Awesome Pharm Tech
    A: Lead Tech

    SW: *smart-a$$ grin* Now I know everyone in this store is new, except for two of the people, who aren't here right now, and that must be the problem. But no one could fix this earlier, they weren't smart enough. (As a note: I HELPED HER EARLIER! It was her insurance that wouldn't give us the info needed, which she had brought in now. And she knew it.)
    Me: *thinking* EXCUSE ME? I'm certified to train people on the system for my Big Name pharmacy and I've been with the company three years, WTF lady?
    Me: *speaking* Oh, let me send this down to our Drop off window to fix! (To clarify, Drop off is the catch all of fixing problems)
    SW: I know only one or two people know how to fix this.
    Me: *a bit louder* Let me take this to Drop off.

    I walk over and hand it to A, who I know is more than able to fix it. He looks at the woman with something akin to unbridled hatred and says:

    A: Maybe I'm not smart enough to fix it.
    Me:
    SW: Hmph

    A had it fixed in less than a minute and she was out the door in three, because I took my time ringing her out. Because apparently I'm too stupid to work the system.

  • #2
    If the SCs who call us stupid were to try to do our jobs they'd fail within a day.
    "Is it hot in here to you? It's very warm, isn't it?"--Nero, probably

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    • #3
      And they'd blame us for making it look easy, too.

      SC: *whines* Buuut it looked so eaaaasy when you did it! I should be able to do it!

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      • #4
        Quoth Gryphon View Post
        And they'd blame us for making it look easy, too.

        SC: *whines* Buuut it looked so eaaaasy when you did it! I should be able to do it!
        Unfortunately, it would probably be more like "But if someone as stupid as hiiiim can do it, it shouldn't be this hard. You will make it easier for me"
        Outside of a dog, a book is man's best friend. Inside of a dog, it's too dark to read. -Groucho Marx

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        • #5
          You know what would have been wonderful (but probably would have gotten you in trouble)? Acting as though no one in the pharmacy was smart enough to handle her (simple) problem, and making a show of trying to call in the "only two smart people" to see if they could fix it. Keep her there as long as possible while continuously voicing how you must be too stupid to complete her request.

          Maybe after waiting and stewing in her own ignorance she'd realize that it's not a good idea to insult the people who are about to help you.

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          • #6
            Quoth Food Lady View Post
            If the SCs who call us stupid were to try to do our jobs they'd fail within a day ten minutes.
            FTFY.

            They always think it's so easy, don't they. "A trained monkey can do your job!" Then they do try it themselves, say, at the Self-Scan. "I can't figure out this contraption!"

            I recall at least one post where a former customer got a job there, and ended up running for the hills halfway into her first (and only) shift.
            I don't have an attitude problem. You have a perception problem.
            My LiveJournal
            A page we can all agree with!

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            • #7
              Quoth XCashier View Post

              I recall at least one post where a former customer got a job there, and ended up running for the hills halfway into her first (and only) shift.
              I remember one time the Front Store Manager hired someone who we knew to be a problem customer.

              She got ten times worse when she was an employee!

              But then she pissed off the Pharmacy Manager at the time and got fired.

              Trust me when I say that is near impossible. Pharmacy Manager S was the most awesome, easy-going person ever, but the sucky customer turned sucky coworker managed to make her complain to Front store manager.

              It turns out, the sucky customer/coworker managed to get themselves banned!

              It was the second time I can remember where every single employee hated one coworker so vehemently. We danced in the aisles the day she was fired!

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