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Billing de'ja vu

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  • #16
    Quoth auntiem View Post
    Seriously?! Premiums and bene coverage change from year to year. We send notice far in advance of the mandatory lock in period. Wouldn't you be an itsy bitsy curious?
    No. Customers don't read. It's too hard and their time is too valuable.
    "I was only LOOKING, I didn't mean to enter my card's CVV and actually ORDER! REFUND ME RIGHT NOW!!"

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    • #17
      Quoth tilly101 View Post
      Seriously...how can people be that stupid and paranoid, my god
      OMG that hurt my brain. I pity you for having to have that conversation. The shit we have to explain to people just blows my mind.
      I'm sorry, but I've reached my maximum allowable exposure to stupidity limit for the day. I'll have to get back to you tomorrow.

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