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  • hi again

    Yes everyone still in vacation rentals but been busy so I havent had a chance to post. Here is another lovely guest I had to deal with.

    Guest: Dave, I am renting a certain home and I need a complete inventory of the kitchen

    Me: we actually dont have that but they all pretty much have the same things

    Guest: thats not sufficient, Dave. I need something more specific

    Me: I'll have to let you talk to the property manager but she is out so I can put you into her voicemail

    Guest: You mean there isnt someone I cant talk to now?

    Me: well she should be back shortly

    Guest: I am not asking for the info shortly, I am asking for it right now

    Me: well I'm very sorry

    Guest: sorry doesnt answer my questions. I want to speak to the owner of the company right this minute.

    Me: he is gone for the day

    Guest: I wanna speak to him RIGHT NOOOOOOOOOOOOOOOOW

    Me: I am sorry but he isnt here

    Guest: well I am a customer. You can get a hold of him

    Me: He has gone home

    Guest: well call him there

    Me: no ma'am

    Guest: Well I am very upset and will be telling him you refused to help me. Very poor service. Shame on you. Shame on you.

  • #2
    welcome back!!!
    i love your tales of woah
    there's some people with issues that medication, therapy or a baseball bat just can't cure

    Comment


    • #3
      Yeah, lady, you go right ahead and tell the boss I wouldn't call him at home because you wanted a "complete inventory of the kitchen." I'm sure he'll be realllly upset.

      Ugh. An inventory of the kitchen?! Last time I heard anything along those lines was in the military!

      Comment


      • #4
        You always have the biggest EWs.

        Comment


        • #5
          Quoth vacation_rentals_suck View Post
          ...I need a complete inventory of the kitchen
          OK. Sorted in order of quantity, most to least:

          11,387 Mouse turds, inside walls, on kitchen side of wall centerline*
          .
          .
          .

          *Quantity increases daily
          I am not an a**hole. I am a hemorrhoid. I irritate a**holes!
          Procrastination: Forward planning to insure there is something to do tomorrow.
          Derails threads faster than a pocket nuke.

          Comment


          • #6
            Welcome back, VRS. Hope you've been doing well. I think I would have been tempted to ask why she needed this info, or maybe a count on specific items.
            To right the countless wrongs of our days... We shine this light of true redemption, that this place may become as paradise...Oh, what a wonderful world such would be...

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            • #7
              Yay, you're back! I always love reading your stories. Though I feel bad you have to put up with such stupidity.
              Knowledge is knowing that a tomato is a fruit. Wisdom is not putting it in a fruit salad.

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              • #8
                Quoth dalesys View Post
                OK. Sorted in order of quantity, most to least:

                11,387 Mouse turds, inside walls, on kitchen side of wall centerline*
                .
                .
                .

                *Quantity increases daily


                Don't forget the cockroaches.
                When you start at zero, everything's progress.

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                • #9
                  And one mold spot. No, two mold spots. No three, mold spots . . .

                  You all know the Count from Sesame Street. Play along.
                  Customers should always be served . . . to the nearest great white.

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                  • #10
                    I can see a couple of reasons she might want or need to know, but her behavior was still awful.
                    1129. I will refrain from casting Dimension Jump and Magnificent Mansion on every police box we pass.
                    -----
                    http://orchidcolors.livejournal.com (A blog about everything and nothing)

                    Comment


                    • #11
                      Even if there was a specific piece of equipment or appliance that she needed to make sure was available, leaving a message should have been fine. Some people....

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                      • #12
                        man, with how many of your customers demand "NO MESSAGE! I WANT TO TALK TO THEM RIGHT NOW!!!!!!" it might be fun to play the "meow" game with them.

                        Oh! You wanted the owner right meow? I'm sorry but he's still not in.
                        Now, if you smell the roses but it doesn't lift your spirits, you're either allergic to rose pollen or you need medical intervention. ~ Seshat

                        Comment


                        • #13
                          Why don't these SCs just wave their OWN magic wands to make their every wish come true, instead of assuming WE have the wands? Do they ever think "hey, I think I'll get a job in a place that rents vacation spots...then I'll be able to do EVERYTHING!!"
                          "I was only LOOKING, I didn't mean to enter my card's CVV and actually ORDER! REFUND ME RIGHT NOW!!"

                          Comment


                          • #14
                            Welcome back, VRS! What did this lady want you to do, pull an inventory out of your ass? Also, it would be comical to be able to listen in on her conversation with your boss. Pure comedy gold, I tell ya!
                            "And though she be but little, she is FIERCE!"--Shakespeare

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                            • #15
                              "I am asking for it right now"

                              Welp, has the voice of an adult.

                              Probably looks like an adult.

                              But I sure read that in the "I want it! I want it! Want it! WANT it! Wannnittt NOWWWWWWWW!" tones of a spoiled four year-old. I wonder if she was stamping her widdle footsies while she said that.

                              How do they do that?
                              I have a map of the world. It's actual size.

                              -- Steven Wright

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