Hungry fax machine

[tilly101]

Ok I know I have already posted today, I'm sorry to post again so soon, but I haaaaave to post this!!!
This is the SECOND time a customer has done this, and the first time was unbelievable enough!

Lady calls in. She is in her 30s. Convo goes as follows:

SC - Hello, I just faxed you a claim form about 10 minutes ago but I forgot to keep a copy for myself - if I give you my fax number can you please send it back so I can make a copy and then I'll just fax it straight back again?

Me, trying VERY hard not to laugh - Oh, well if you faxed it then you would still have a copy on your end, so it's all good

SC, suddenly angry - NO, I faxed it to you already! I NEED to make a copy, I keep a copy of all my documents!

Me - Are you still near the fax machine ma'am?

SC - Yes!

Me - Okay. If you walk over there now, the paper should be sitting in the tray

SC - NO, I'm not walkng over there until you send it back to me! You're holding my claim hostage [yes, she used those words]. WHY won't you send it back?! I just sent you my only copy! [she then starts yelling, presumably to the other people in her office] SHE'S HOLDING MY CLAIM HOSTAGE! HOSTAGE!!!

Me , thinking, holy cr*p - Ma'am....hello...MA'AM! Okay. Would you like to walk over there now and check your fax machine?

SC - Did you send it back?!

Me - Please just check ma'am

SC - Okay [she walks over] It's there! FINALLY you sent it back! THANK YOU, god! I don't know why you had to make that so difficult!

*CLICK*, as she then hung up!

[GiggityGiggityGoo]

My brain. Just. Exploded.

[Elspeth]

what in the who now?!?! That made my head hurt. I think it just rebooted.

[MoonCat]

And people think we're being mean when we say that people are morons. I'm sorry, there is just no excuse for that.

[Moosenogger]

Next she'll say she faxed you her premium payment.

[Captain Trips]

Must happen more often than you think. I've read a few similar stories over the years. Also the person who folded the private document in half before faxing, and the one who needed some blank paper so sent a blank fax to herself several times.

Work in tech support, and you'll hear it all - many times. (The only reason I haven't taken a "coffee cup holder" call is because none of our computers have cd drives.)

[dragon_wings]

My brain just blue screened... Be back later.

[BeenThereDoneThat]

Well, you know those newfangled fax machines, you really have to give people time to learn how to use new technology

[Mamochan]

Don'tcha know of the fax machines with built in combo shredder/incinerators?
Although I would love to be able to send matter through the phone lines star trek like. Would make delivery very interesting
Have a couch come animaniacs style out of the fax machine.

[Marmalady]

I would love to be able to send mater through the phone lines star trek like. Would make delivery very interesting
Have a couch come animaniacs style out of the fax machine.

Even better, fax some money out and have a mac and fries faxed back.

[Mr Hero]

This whole time I thought the lady used the paper shredder thinking it was the fax machine.

[Can I Help Your A$$?]

If that many people believe in teleportation, why are they still using the postal service?

[LillFilly]

What you want to bet she's sent $ through the fax too?

[Kazim]

No Dice, Suckers bet. ^^

[Crossbow]

Even better, fax some money out and have a mac and fries faxed back.

I've had a few pizzas that tasted like they were faxed. Or at least made with fax paper as the crust....