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  • Somethings different...

    Okay, so my first job was fast food, I quit for another job, that job made me want to smash in my head, and then got my same job in fast food back. In the 8 month interval that I was not working at this restaurant I swear someone must've come and hit some of my customer's with the dumb stick because I promise, they weren't this challenged before.

    bg start/ One of the ice machines in our lobby is broken and has an out of order sign on it. We have two ice machines in the lobby and the OTHER one is working. /bg end

    Players: Old lady et moi

    OL: So you guys are out of ice?
    Me: No ma'am, the other ice machine has ice.
    OL: Huh?
    Me: The ice machine to your right
    *confusion continues*
    Me: To your right..... to your right. The ice machine on your right ma'am.
    *she finally gets it but goes to press the lever for water rather than the obvious and bright red button for ice*
    Me: Ma'am, ma'am, that's water. The other button is for ice.
    *confusion ensues*
    Me: The other button.... the other button towards the top.

    She finally figures out how to use the ice machine.

    The sad thing in this is similar conversations take place on average once a week with different customers since my return. The two ice machines are not connected and are at least two feet away from each other so when the Out of Order sign is clearly on the left machine, why do customers assume the right one is broken as well? This particular ice machine had been broken for 6 months before I quit (they don't like fixing our things at this particular store) and I never had this problem before.....

    And then the need to learn to read. Or rather, to understand what your reading. The fast food chain decided to discontinue two of our sandwiches and during the month interval between the end of one sandwich and the beginning of the next we've had a SOLD OUT sign on these particular sandwiches.
    AT LEAST once a day I get "Are you really sold out of <sandwich>?" ....No, I put those signs up for fun. I still have a few in the back for my VIP customers.
    Or, when the breakfast menu is still up "Are you still serving breakfast?" ...No, I wanted you to see the pancakes, since they're pretty, but you can only order burgers right now, m'kay? At first I thought maybe they wanted to know if they could order lunch items so I usually answer this question with "We are serving a full menu right now, breakfast and lunch." But then they order all breakfast items. So in reality they just didn't believe the menu. Why? What did the menu ever do to you to make you distrust it so?! D:
    I love when these people come through drive thru because then I can make my sarcastic comments without being heard. It makes me lol.

  • #2
    So if I press this (non red) button, I'll get ice right? To go with my (sold out) sandwich?

    please don't hurt me
    The report button - not just for decoration

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    • #3
      Those most be two spectacularly different ice machines, because obviously if the first one wasn't out of order the nice lady would have gotten her ice with no problem at all, right?
      "I was only LOOKING, I didn't mean to enter my card's CVV and actually ORDER! REFUND ME RIGHT NOW!!"

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      • #4
        Wow. Thats just. Wow. Did she not know which hand is her right one?

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        • #5
          Quoth Moirae View Post
          Wow. Thats just. Wow. Did she not know which hand is her right one?
          It's hard to remember right from left when both thumbs are up your ass.

          "All I've ever learned from love was how to shoot somebody who out-drew ya"

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          • #6
            Breakfast

            I understand why some people are asking.

            I have seen restaurants who do not take down the breakfast menu.

            Also some stop serving breakfast as early as 11:0 AM and some as late as 2:00 PM, and a few (who usually have a sign up saying so) will serve it all day. If they are new to your store they may need to ask.

            If you have seen them in a dozen times before, then they are just SCs.

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            • #7
              Quoth earl colby pottinger View Post
              I understand why some people are asking.

              I have seen restaurants who do not take down the breakfast menu.

              Also some stop serving breakfast as early as 11:0 AM and some as late as 2:00 PM, and a few (who usually have a sign up saying so) will serve it all day. If they are new to your store they may need to ask.

              If you have seen them in a dozen times before, then they are just SCs.
              The problem is that I get this question at 7 or 8 in the morning and our sign does indicate when breakfast ends. Plus, the way I see it, If I'm the idiot that left the breakfast menu up after breakfast ended and you order breakfast, you're getting breakfast even if it's 1pm. What the menu says goes.
              It's mean and bullies us if we tell people it's lying, lol.

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              • #8
                Quoth SavageChihuahua View Post
                Okay, so my first job was fast food, I quit for another job, that job made me want to smash in my head, and then got my same job in fast food back. In the 8 month interval that I was not working at this restaurant I swear someone must've come and hit some of my customer's with the dumb stick because I promise, they weren't this challenged before.
                Substitute "second to last job" for "first job" and "fabric store" for "fast food" and I'm going through much the same thing. I seem to have gotten a lot of customers that are dumber than Spam and I'd like to know who put Stupid in the water supply...
                I don't have an attitude problem. You have a perception problem.
                My LiveJournal
                A page we can all agree with!

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                • #9
                  maybe she wanted her ice in liquid form
                  there's some people with issues that medication, therapy or a baseball bat just can't cure

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