Tweet
The two stupidest furniture customers EVAR
So I got a three-day weekend that ended Monday. I didn't ask for it, and boy am I paying for it already.
Before the truck came in, I was told I would be responsible for furniture carryouts, since there was only one floor person and she was training somebody who would go to work in one of our small-town stores. In addition to my other duties, such as locating all the Christmas gift wrap in backstock, which turned out to be a big fucking project because there were three or four different SKUs in each box.
I get called to carry out a recliner that had been sitting in backstock with a holding form on it. The customer pulled up in an older Pontiac Bonneville.
Which they had evidently used to take home another furniture item they had purchased over the weekend, so they saw their car wouldn't be big enough to bring the recliner home, but came back with it anyhow.
So I had to take both pieces of the chair out of the box and try to stuff them in the trunk and back seat, so they wouldn't have to go home and get the van. Double. It fit, but I still shouldn't need to be doing this for people.
They leave and I get called for another carryout--a storage cabinet that was also on hold from the weekend. The customer and her mother roll up in a Toyota Avalon. They don't have bungee cords or string so they could fold down the back seats and I could slide the cabinet into the trunk and tie down the trunk lid. Customer decides the best plan of action would be to lower one of the rear windows, and have me set the cabinet on the back seat with part of it sticking out through the open window.
Only one problem: the rear windows don't go down all the way. So I would've had to rest 125 pounds or so on a flimsy rear window. Customer decides this isn't a good idea, so she'll go home and get her truck.
I load up the cabinet again and leave it at the service desk to await their return. I get back to the backroom and start working on the gift wrap again when I get paged again.
"The customer with the storage cabinet is back. They want to try loading it in another way."
I come back up front. The customer says "I had a thought. Why don't we put down the front seat, and angle it so it's across the front seat and into the back seat?"
(I think you should stop thinking.)....okay, let's try it.
Of course, the cabinet turns out to be too long to fit in the car this way, so they finally leave to get their truck.
BONUS:
Due to my three-day weekend, I wasn't in Monday to count furniture and pull tags. Which really should've been done, with last weekend being the first weekend of Lowest Prices of the Season and all. So I didn't find out there were at least three furniture items not in backstock but still located until somebody else did and gave me grief over it.
We have a dining bench on sale this week. Apparently over the weekend somebody had a defective bench and the two we had left to sell had to have parts taken out of them or something. The person doing this did not delete the benches from backstock, or take the pull tags out of the display to show we had no more to sell.
So along comes Suzy Shopper (Not her real name.)(As far as I know.) in the furniture department and she sees this bench. Wowza! What a deal! She takes a pull tag to the cashier, who calls me to do the carryout...
...and I find we have no more of the bench to sell, because we had to defect two of them out, even though they are still located and we have tags out on the floor. So I have to tell Suzy she can't haz that bench she just paid for, and she has to get her money refunded and we have to call other stores to find the bench for her.
I told new manager either we need to get somebody else to count furniture if I'm not going to be working a Monday, or I'm not going to want to do it any more. Nobody notices me unless something's wrong.
Before the truck came in, I was told I would be responsible for furniture carryouts, since there was only one floor person and she was training somebody who would go to work in one of our small-town stores. In addition to my other duties, such as locating all the Christmas gift wrap in backstock, which turned out to be a big fucking project because there were three or four different SKUs in each box.
I get called to carry out a recliner that had been sitting in backstock with a holding form on it. The customer pulled up in an older Pontiac Bonneville.
Which they had evidently used to take home another furniture item they had purchased over the weekend, so they saw their car wouldn't be big enough to bring the recliner home, but came back with it anyhow.
So I had to take both pieces of the chair out of the box and try to stuff them in the trunk and back seat, so they wouldn't have to go home and get the van. Double
. It fit, but I still shouldn't need to be doing this for people.They leave and I get called for another carryout--a storage cabinet that was also on hold from the weekend. The customer and her mother roll up in a Toyota Avalon. They don't have bungee cords or string so they could fold down the back seats and I could slide the cabinet into the trunk and tie down the trunk lid. Customer decides the best plan of action would be to lower one of the rear windows, and have me set the cabinet on the back seat with part of it sticking out through the open window.
Only one problem: the rear windows don't go down all the way. So I would've had to rest 125 pounds or so on a flimsy rear window. Customer decides this isn't a good idea, so she'll go home and get her truck.
I load up the cabinet again and leave it at the service desk to await their return. I get back to the backroom and start working on the gift wrap again when I get paged again.
"The customer with the storage cabinet is back. They want to try loading it in another way."
I come back up front. The customer says "I had a thought. Why don't we put down the front seat, and angle it so it's across the front seat and into the back seat?"
(I think you should stop thinking.)....okay, let's try it.
Of course, the cabinet turns out to be too long to fit in the car this way, so they finally leave to get their truck.
BONUS:
Due to my three-day weekend, I wasn't in Monday to count furniture and pull tags. Which really should've been done, with last weekend being the first weekend of Lowest Prices of the Season and all. So I didn't find out there were at least three furniture items not in backstock but still located until somebody else did and gave me grief over it.
We have a dining bench on sale this week. Apparently over the weekend somebody had a defective bench and the two we had left to sell had to have parts taken out of them or something. The person doing this did not delete the benches from backstock, or take the pull tags out of the display to show we had no more to sell.
So along comes Suzy Shopper (Not her real name.)(As far as I know.) in the furniture department and she sees this bench. Wowza! What a deal! She takes a pull tag to the cashier, who calls me to do the carryout...
...and I find we have no more of the bench to sell, because we had to defect two of them out, even though they are still located and we have tags out on the floor. So I have to tell Suzy she can't haz that bench she just paid for, and she has to get her money refunded and we have to call other stores to find the bench for her.
I told new manager either we need to get somebody else to count furniture if I'm not going to be working a Monday, or I'm not going to want to do it any more. Nobody notices me unless something's wrong.
Comment