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[explanation of lie-berry card policy & history thereof included at bottom of post for the curious]
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Why, oh, why do you think you can come in here without your library card or some other identifying card? I need a driver's license, a state ID, a passport, a military ID!
I don't know you from Adam, dear patron, and will not look you up. I'm not saying that you could be a scammer or someone's ex or someone's bitchy neighbor, but the point is that you could be.
You, beautiful and unique snowflake, are not the exception to the rule, particularly when you tell me: "The director said I was an exception!" and just look confused when I ask, "Do you mean MarySue Jones?" *name changed to protect management . . . and me*
And ever-so-helpful, butting-into-conversations-you-aren't-a-part-ofbitch whore patron, no, Snowflake cannot use a copy of her registration. 
That's picture ID.
What was that? They look you up at Big Brary? Sorry, we're not Big Brary and I hate them for them for their "special" rules. (whole 'nother can o' worms . . . I'll post about it sometime, probably.)
Oh, I'm sorry, you drove all the way here and don't have you library card or your Driver's License? Nothing I can do for you,dumbass, lawbreaking forgetful patron.
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Policy & Policy History:
When I first started working at Bitty Brary, staff (who'd been there probably since we opened in 1890) still looked people up by name without cards or ID--typically only for people they knew, since they people had been coming in since 1890, too.
Policy changed shortly thereafter, passed down from the Trustees through the Director: for privacy reasons people need to have their library card or a picture ID to look them up. We had staff meetings on this, posted signs and spent the next year or so making exceptions of the "I'll do it this one time but next time you need to have your card or ID" variety.
Crackdown followed. Some staff bitched and moaned, so at a staff meeting it was decided you could look up someone you already know without a card or ID. This was supposed to apply to people you know outside of work, but the old timers all apply it to the old-timer patrons. Whatevs. Some patrons were asshats and most were fine with it. Director also said that if you feel okay with it you could have the person verify ALL the information in their record (address, phone number, birth date). I never do that. I don't feel comfortable and she says that's okay, as long as people are consistent about their handling of it. Which, hello, since everyone is doing it their way, we aren't. But that's a suck for another part of the forum.
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Why, oh, why do you think you can come in here without your library card or some other identifying card? I need a driver's license, a state ID, a passport, a military ID!
I don't know you from Adam, dear patron, and will not look you up. I'm not saying that you could be a scammer or someone's ex or someone's bitchy neighbor, but the point is that you could be.
You, beautiful and unique snowflake, are not the exception to the rule, particularly when you tell me: "The director said I was an exception!" and just look confused when I ask, "Do you mean MarySue Jones?" *name changed to protect management . . . and me*
And ever-so-helpful, butting-into-conversations-you-aren't-a-part-of
That's picture ID.What was that? They look you up at Big Brary? Sorry, we're not Big Brary and I hate them for them for their "special" rules. (whole 'nother can o' worms . . . I'll post about it sometime, probably.)
Oh, I'm sorry, you drove all the way here and don't have you library card or your Driver's License? Nothing I can do for you,
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Policy & Policy History:
When I first started working at Bitty Brary, staff (who'd been there probably since we opened in 1890) still looked people up by name without cards or ID--typically only for people they knew, since they people had been coming in since 1890, too.
Policy changed shortly thereafter, passed down from the Trustees through the Director: for privacy reasons people need to have their library card or a picture ID to look them up. We had staff meetings on this, posted signs and spent the next year or so making exceptions of the "I'll do it this one time but next time you need to have your card or ID" variety.
Crackdown followed. Some staff bitched and moaned, so at a staff meeting it was decided you could look up someone you already know without a card or ID. This was supposed to apply to people you know outside of work, but the old timers all apply it to the old-timer patrons. Whatevs. Some patrons were asshats and most were fine with it. Director also said that if you feel okay with it you could have the person verify ALL the information in their record (address, phone number, birth date). I never do that. I don't feel comfortable and she says that's okay, as long as people are consistent about their handling of it. Which, hello, since everyone is doing it their way, we aren't. But that's a suck for another part of the forum.
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