Why is your line closed?

[Bagboy]

From today.

It was time for me to go and count down my drawer so that I could go home. The COS came and closed my lane down because it was time to go. Out on the floor, I see a member who looks exasperated. He proceeds to walk over to my lane and put his items on my belt.

Member: You're not closed! Why is your line closed?

I say nothing, because I wanted to curse him out. The last member I had served was already on her way out.

Member: I'm waiting!

Again I say nothing, becasue I would get fired for what I'd have to say.

I talk to another cashier who's next to me, and she says she'll take him.

Cashier: Sir, I'll take you.

Member: No, I want HIM( points at me) to check me out.

Cashier: He's actually going home. The COS has already opened his drawer. He's going to go countdown now. I'd be more than happy to take you.

Member: Don't think I'm not going to complain to management about this. I'm the member. I'm always right. Always, so don't think you simpletons can forget that.

He transfers his items over to her lane and checked out. He walked straight for the door and was gone and I went on my way.

[dragon_wings]

Is you're line somehow better than any of the other lines? *confused*
What an asshole EW.

[Bagboy]

Is you're line somehow better than any of the other lines? *confused*
What an asshole EW.

My line is one of the fastest.

[dragon_wings]

My line is one of the fastest.

Still no reason to be a douche bag.
Sorry you had to deal with that.
*offers cookies and booze*

[PepperElf]

*nods*

and i'm also betting the SC said that on purpose... because his was sore at being (silently) told "no"

[Marmalady]

How old was this guy? Five?

"WAAAAHHH!! I want HIM to check me out! I don't like YOU!!! WAAAAHHH!!!"

[Quillsilver]

My line is closed expressly to piss you off....obviously, I have succeeded at my mission...excellent

[AyreBiskits]

but did it ruin his christmas?

[Grape The Cat]

What a jerk. I hope management tells him to go pound sand.

[TonyDonuts]

What if you don't even have a line?

I was loading up our ovens with sandwiches (my c-store offers hot food most of the day). The ovens are at the back of our check-out area, a good ten feet from the registers.

As I was doing this, a customer tried handing me things over the 5-foot high wall separating the ovens from the sales floor. So she could pay for them.

She was quite put out when I told her the registers were "over there" and my explanation that ovens and cash registers are two different things, and that very few stores build 5-foot walls between their cash registers and the sales floor was met with disbelief and anger.

She called in a complaint to home office, indignant that I, the Store Manager, of all people, had "refused" to help her.

Our customer service manager, after talking with me, called her back and also tried to explain that ovens and cash registers are two different things, and that very few stores build 5-foot walls between their cash registers and the sales floor.

She accused him of being "in on it" with me, and vowed to take this "all the way to the top."

He congratulated her on her supply of free time, and wished her the best of luck, and suggested that in future she might want to shop at <Competitor>.

Because his position is that if a customer is THAT stupid, that customer needs to shop somewhere else.

[Raveni]

She doesn't sound stupid. Just entitled. She wanted you to take her stuff, carry it over to the registers for her, open up one just for her, and check her out personally. The sandwiches in the ovens can just burn.

[Food Lady]

She doesn't sound stupid. Just entitled. She wanted you to take her stuff, carry it over to the registers for her, open up one just for her, and check her out personally. The sandwiches in the ovens can just burn.

She's stupid if she thinks that's gonna happen.

[MoonCat]

I would have been tempted to chuck her items into the oven.

"There you go, miss. Those will be done in just a few minutes. Anything else I can do for you?"

[Marmalady]

I would have been tempted to chuck her items into the oven.

"There you go, miss. Those will be done in just a few minutes. Anything else I can do for you?"

Brilliant!

[tropicsgoddess]

What an asshole. Seriously, it's not that hard to go to a lane that's open! What's up with idiots making a big deal out of something so small and easy?!!