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and other stories from the cafe.
Title story The way we do it, if your order will take a couple of minutes, is to ring it up, tell you it will be a bit, and tell you we'll call you. I did this on a chicken tender order. When I called it out, the customer was nowhere to be found, probably somewhere in the store. We had lines 8 people deep, so we put the order in the warmer. Twenty to 30 minutes later they come looking for it.
SC in training One of my squishie flavors ran out of syrup. I changed it out, and then had a girl and her 6- or 7-yr-old brother. I rang up their slushies and told her the flavor had just been changed and was still liquidy. I did this because once I hook up a new syrup, the out light goes off and it's a five-minute wait until it freezes. It's easier the tell people rather than putting an out of order sign on it. But the little bro, not understanding, pipes up about the light. Fair enough, so I explain that still, it's not frozen. "Well, you should out the light on." At this point I'm annoyed at being argued with, since I explained it twice. So I said, "I'm not in control of that light, but it is not frozen. You can try it, but it will be liquid." And then I just ignored him. I blame the parents, wherever they are.
Third sucky kid was a kid who interrupted my transaction to ask for a water cup. Wait your turn!
Title story The way we do it, if your order will take a couple of minutes, is to ring it up, tell you it will be a bit, and tell you we'll call you. I did this on a chicken tender order. When I called it out, the customer was nowhere to be found, probably somewhere in the store. We had lines 8 people deep, so we put the order in the warmer. Twenty to 30 minutes later they come looking for it.
SC in training One of my squishie flavors ran out of syrup. I changed it out, and then had a girl and her 6- or 7-yr-old brother. I rang up their slushies and told her the flavor had just been changed and was still liquidy. I did this because once I hook up a new syrup, the out light goes off and it's a five-minute wait until it freezes. It's easier the tell people rather than putting an out of order sign on it. But the little bro, not understanding, pipes up about the light. Fair enough, so I explain that still, it's not frozen. "Well, you should out the light on." At this point I'm annoyed at being argued with, since I explained it twice. So I said, "I'm not in control of that light, but it is not frozen. You can try it, but it will be liquid." And then I just ignored him. I blame the parents, wherever they are.
Third sucky kid was a kid who interrupted my transaction to ask for a water cup. Wait your turn!
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