I work for a supermarket chain, one of the two biggest in Australia. We have store loyalty cards, which give you points for every dollar you spend. At the end of a year, we send out vouchers that you can use at any of our supermarkets. These cards have a barcode on them, which is scanned like any product barcode. The customer can give me their card to scan at any point during the transaction, and if they haven't offered one, I ask if they have one once I'm done scanning their items.
It amazed and pisses me off how many people think its ok to reach around and scan their own loyalty card. Our registers are set up so that I stand facing the customer, with the register between us forming a barrier. There's a big screen facing me at eye level which is straight above the scanner, and a casing around the scanner itself, and its set waaay onto my side of the barrier. Plus, being that a usual shift is 6 to 9 hours of standing in the one spot, I'm often leaning against the scanner so I'm almost over it. So, in order for a customer to scan their own card, they have to lean over and reach around the screen and scanner casing, into my personal space. And given its usually when I'm in the middle of scanning things, so they never fail to get in my way and throw off my groove.
I find this so incredibly rude, its a massive pet hate of mine. It makes me feel like saying, if you think its ok to scan your card yourself, why don't you scan all your **** items and I'll just stand here??
On that note, another pet hate. Middle aged ladies (they're always middle aged ladies) who feel the need to micro manage my packing. They're doing their fortnightly grocery shopping, so there's usually a hundred odd items to be scanned and bagged. I am consciencious about what I put in a bag together, I try to pack them so that they're easy to unpack when you get home, and not too heavy, without wasting bags by only putting one or two items in them. But these ladies just don't appreciate that this is my job, I do this every day, so I know a thing or two about how to do it. They stand there and tell me what to put in what bag with what, and actually tell me off for putting certain things into certain bags. ('You can't put washing up liquid in the same bag as baked beans!' 'The baked beans are in a can lady, nothing is getting in there. At any rate, you wash your dished with washing up liquid and then eat them - its not going to hurt your precious food!!')
*End rant*
It amazed and pisses me off how many people think its ok to reach around and scan their own loyalty card. Our registers are set up so that I stand facing the customer, with the register between us forming a barrier. There's a big screen facing me at eye level which is straight above the scanner, and a casing around the scanner itself, and its set waaay onto my side of the barrier. Plus, being that a usual shift is 6 to 9 hours of standing in the one spot, I'm often leaning against the scanner so I'm almost over it. So, in order for a customer to scan their own card, they have to lean over and reach around the screen and scanner casing, into my personal space. And given its usually when I'm in the middle of scanning things, so they never fail to get in my way and throw off my groove.
I find this so incredibly rude, its a massive pet hate of mine. It makes me feel like saying, if you think its ok to scan your card yourself, why don't you scan all your **** items and I'll just stand here??
On that note, another pet hate. Middle aged ladies (they're always middle aged ladies) who feel the need to micro manage my packing. They're doing their fortnightly grocery shopping, so there's usually a hundred odd items to be scanned and bagged. I am consciencious about what I put in a bag together, I try to pack them so that they're easy to unpack when you get home, and not too heavy, without wasting bags by only putting one or two items in them. But these ladies just don't appreciate that this is my job, I do this every day, so I know a thing or two about how to do it. They stand there and tell me what to put in what bag with what, and actually tell me off for putting certain things into certain bags. ('You can't put washing up liquid in the same bag as baked beans!' 'The baked beans are in a can lady, nothing is getting in there. At any rate, you wash your dished with washing up liquid and then eat them - its not going to hurt your precious food!!')
*End rant*
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