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Just a quick one...

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  • Just a quick one...

    We were busy last night...DM called to check and gave me a condescending "Really? How busy?" that quickly turned into "Holy crap!" when I gave him our sales for the past hour. Anyway, we were busy and my closers were working their butts off. When I finally got to give breaks, my cook ordered his food and headed out to the dining room. With the exception of breakfast, we take the food out to our customers' tables. We get them refills, condiments, etc. So, when the cook's order came up, I loaded it on a tray and took it out to him. On my way back, I got stopped by a regular customer and the following conversation took place:

    Customer: Why do ya'll do that?

    Me: I'm sorry? Why do we do what?

    Customer: Don't that boy work here? Seems to me he could get his own food, rather than ya'll takin' it out to him.

    Me: Well, he's on break, so he is off the clock and a customer. I bring his food out to him because that is what we do for all our customers. Off the clock, he's just like you.

    Seriously....you want to complain about the fact that I'm actually letting my employee sit down on his break?

  • #2
    Good on your guys for treating your fellow employees like human beings!

    One of the things I've learned from my time here is that some cursetomers honestly do not seem to believe that workers have the right to be treated as people. Sad.
    "For a musician, the SNES sound engine is like using Crayola Crayons. Nobuo Uematsu used Crayola Crayons to paint the Sistine Chapel." - Jeremy Jahns (re: "Dancing Mad")
    "The difference between an amateur and a master is that the master has failed way more times." - JoCat
    "Thinking is difficult, therefore let the herd pronounce judgment!" ~ Carl Jung
    "There's burning bridges, and then there's the lake just to fill it with gasoline." - Wiccy, reddit
    "Retail is a cruel master, and could very well be the most educational time of many people's lives, in its own twisted way." - me
    "Love keeps her in the air when she oughta fall down...tell you she's hurtin' 'fore she keens...makes her a home." - Capt. Malcolm Reynolds, "Serenity" (2005)
    Acts of Gord – Read it, Learn it, Love it!
    "Our psychic powers only work if the customer has a mind to read." - me

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    • #3
      People will bitch about ANYTHING, won't they???? Pathetic.
      "I was only LOOKING, I didn't mean to enter my card's CVV and actually ORDER! REFUND ME RIGHT NOW!!"

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