This was inspired by Ralerin's post.
About a year ago we got a call from a Store that they heard a child screaming and were worried. My coworker walked down to that area and indeed heard screams of bloody murder. He rounded a corner and observed a family with a handicapped teen in a wheelchair, who was flailing and screaming while the family tried to calm him. They saw coworker, who nodded in greeting and returned to the store that had complained to tell them everything was all right.
Cue the family coming to the office to complain to our then idiot supervisor about coworker Apparently, he 'followed' them all through the mall just because they were (insert minority here) and gave them dirty looks when they couldn't calm their child, making them feel like they had no choice but to leave. Supervisor, being a complete idiot, called coworker in, berated him in front of the family and made him apologize for 'making them feel uncomfortable' (I don't know if it made a difference, but supervisor was the same ethnicity as the complaining family) Umm, ok, then next time we hear your child screaming we WON'T make sure he's ok!
About a year ago we got a call from a Store that they heard a child screaming and were worried. My coworker walked down to that area and indeed heard screams of bloody murder. He rounded a corner and observed a family with a handicapped teen in a wheelchair, who was flailing and screaming while the family tried to calm him. They saw coworker, who nodded in greeting and returned to the store that had complained to tell them everything was all right.
Cue the family coming to the office to complain to our then idiot supervisor about coworker Apparently, he 'followed' them all through the mall just because they were (insert minority here) and gave them dirty looks when they couldn't calm their child, making them feel like they had no choice but to leave. Supervisor, being a complete idiot, called coworker in, berated him in front of the family and made him apologize for 'making them feel uncomfortable' (I don't know if it made a difference, but supervisor was the same ethnicity as the complaining family) Umm, ok, then next time we hear your child screaming we WON'T make sure he's ok!
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