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I work in a well-known pizza place.
And we have a semi-regular customer who, more often than not, kicks up a fuss.
He's vegetarian, or has a religious reason not to eat meat, either way we try to accommodate his requests. Now we CAN'T guarantee that his pizzas are 100% meat-free but we obviously try our very best. He also asks that we change the cutting materials before we cut his pizza, which we do.
This time I was on cut bench, and I cut the veggy veggy veg pizza first, with added olives. and then I cut his second pizza which isn't important. He also had a garlic bread, so I loaded his order up and shipped it out front.
Sigh... The cashier says he ordered chips too. There's no chips in his receipt, s either he didn't order chips or the order-taker didn't put it on. He's yelling so we just give him his damn chips (after the 8mins it takes to make them)
He calls up about half an hour later angry and irate. Training girl answered the phone and immediately go gets the manager, who's outside having a smoke.
So customer claims there's no olives on his pizza. Now, i'm not saying he's lying but he's totally lying. The maker remembers putting olives on, and I remember cutting the pizza because I had to change the cutting materials.
Well fairs fair, we offer to replace or refund the pizza if he brings it in and it doesn't have olives on it.
No no, the customer has a better solution.
He wants free pizza.
Free pizza for a year
That's a years worth of free pizza.
What? Just, what? You hear about this kind of thing but you never think it'll happen to you
And we have a semi-regular customer who, more often than not, kicks up a fuss.
He's vegetarian, or has a religious reason not to eat meat, either way we try to accommodate his requests. Now we CAN'T guarantee that his pizzas are 100% meat-free but we obviously try our very best. He also asks that we change the cutting materials before we cut his pizza, which we do.
This time I was on cut bench, and I cut the veggy veggy veg pizza first, with added olives. and then I cut his second pizza which isn't important. He also had a garlic bread, so I loaded his order up and shipped it out front.
Sigh... The cashier says he ordered chips too. There's no chips in his receipt, s either he didn't order chips or the order-taker didn't put it on. He's yelling so we just give him his damn chips (after the 8mins it takes to make them)
He calls up about half an hour later angry and irate. Training girl answered the phone and immediately go gets the manager, who's outside having a smoke.
So customer claims there's no olives on his pizza. Now, i'm not saying he's lying but he's totally lying. The maker remembers putting olives on, and I remember cutting the pizza because I had to change the cutting materials.
Well fairs fair, we offer to replace or refund the pizza if he brings it in and it doesn't have olives on it.
No no, the customer has a better solution.
He wants free pizza.
Free pizza for a year
That's a years worth of free pizza.
What? Just, what? You hear about this kind of thing but you never think it'll happen to you
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