Selective hearing much?

[Emerald Knight]

Ok, so at one point, I was wearing black gloves on shift because I had impetigo sores over them and was taking antibiotics for a week. I was also banned from the concessions stand for that week.

One day, some kids come up to me while I was on ticket ripping duty:

SC- The both of them (I remember what was said, but not who said it)
Me-

SC: Hey, we left something in screen <number>
Me: *checks sheet* I'm sorry, but the next showing has already started, I'll ask the guys who cleaned it if they lost your item.
SC: Can't we just take a look in?
Me: *having failed to reach a manager* Unfortunately I can't leave this place unattended, and since the next program has begun. I can't let you in without someone to go in with you. You're welcome to come back at <time> when the next showing has ended, or until someone from the concessions stand can cover for me.

The boys fume, walk off, and I don't hear from them again.

Two days later, I'm off the antibiotics and my hands have cleared up. One of the Team Leaders comes up to me:

TL: Apparently you refused two boys into a screen.
Me: Did I?
TL: You're the only one who wore gloves on shift in my memory.
Me: Oh yeah, those two...
TL: Would you care to tell me your side of the story?

I told him that I hadn't refused them outright, but clearly stated why I couldn't let them in unattended, and I couldn't get a manager at the time. He nods calmly and walks off. I instantly had the feeling he was going upstairs, on the phone, and pwning a pair of kids for having selective hearing.

[Mora]

I hope he gave those brats a proper telling off!

You were not unreasonable in the least.

[thehuckster]

I wouldn't have even left him in with an attendant during the movie. Assuming he sat in the middle of the theater away from the aisle I'd imagine looking for something he dropped under seats in the dark is very disruptive.

Plus, I wouldn't care if it was a million dollar check, once it gets sticky with 5 year old candy residue I ain't picking that up.

[BrenDAnn]

Okay, I can't believe I'm going to be the first to suggest this, but...Are you sure they weren't trying to get you to let them so they could stay in there and watch the movie for free? Yes, my ten years at the C-Store has made me suspicious of all, but this just seems like a trick on their part to me. "Oh we lost something let us in" then they hang out and catch whatever movie is playing. Maybe I'm wrong? I don't know. PS, glad your hands are all cleared up!

[thehuckster]

Okay, I can't believe I'm going to be the first to suggest this, but...Are you sure they weren't trying to get you to let them so they could stay in there and watch the movie for free? Yes, my ten years at the C-Store has made me suspicious of all, but this just seems like a trick on their part to me. "Oh we lost something let us in" then they hang out and catch whatever movie is playing. Maybe I'm wrong? I don't know. PS, glad your hands are all cleared up!

I'd say it's a 50/50 chance. I've learned to be extra careful sitting in those seats because if something does fall out of my pockets, it's most likely going to fall through that crack in the back and onto the floor.

Furthermore, while I condemn the suckage expressed by the customer, I can certainly understand their frustration. After all, if they wait until after the movie has played, there's an increased chance someone might find the missing item and decide to keep it.

That being said the fact that they simply won't let another worker escort them into the theater does ring some warning bells.

[emt_cookies]

I would be annoyed if I had two kids walk around trying to find their previous seats and then some item while the movie had started. Isn't there like at least a twenty minute break between showing for quick cleaning and then an additional time for those preview movie trivia things?