Didn't You Hear What I Just Said?

[Buglady]

That's why I ALWAYS go in the back (employee-only) door... someone at my work pointed out that not only do a lot of our customers shop often enough to recognize us, there's also a body language aspect to being spotted as a staff member as opposed to another shopper. Shoppers wander and look in lots of different directions. Staff walk purposefully and look straight ahead. So basically if you look like you're halfway awake and/or know where you're going, the customers will home in on you as someone who can help them

[BrenDAnn]

SCs just don't care if you're on the clock or not. Hell, most don't even care if you actually work at whatever store you're in at the moment. All they care is that their royal ass gets helped. So tell me...Did he/she report you for being unhelpful? Sorry you had to deal with that before you were even punched in!

[purplecat41877]

Yesterday, I was on my way to the time clock to punch in when a customer stopped me. I told her I wasn't on right then. She asked her question like I never said anything. I told her what aisle but didn't bother walking her to the item and punched in not too long after.

One of my service desk coworkers had suggested not making eye contact if I'm going down the aisle and I'm on break/off the clock. Unfortunately, it doesn't always work.