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It's one thing when a customer is alone at the booth and insults you, it's another entirely when there's a line behind them.
It's especially bad when they insult you and the line starts to giggle. Even if you know they are not laughing at you, the SC may think they are and get support from them.
This story made me wish that the creators of this world kept the receipt. The SC had his wife with him, a very shy lady who looked depressed and pushed around. My heart went out to her as soon as I saw her.
WC: Wife of SC
WC and SC, presumably recently tied the slipnot of love came up to me with a war and peace worthy stack of tickets to check. There wasn't anyone behind them and I had just started to fill the dessicated tray of scratches while simultaneously doing a transaction void. I was busy, I wanted to get the void done while the machine was still operational and free. I asked the couple to hold on while I processed the void.
SC: Scuse me?
Me: I've got to finish this transaction void or we'll be short. Can you hang on a second please?
SC: That's not my problem, is it? Can you put these through?
War and peace indeed. They were at least 3 centimeters thick. I might have obliged if this wanker wasn't sarcastic. Not your problem?
Me: We do have a self checker. *Points*
SC: Why would I want to use that?
Me: Are they all winners?
SC: I'm pretty sure they all are.
Me: Could you check them please? It's busy in the mall and a line could appear at any time-
SC: No, Do them now please.
WC: Oh come on, SC. Lets just use the checker.
SC: Lay off, WC. He's being a twat.
And here's where things go further downhill. I want to refuse them. I really do, but the lady is arguing with a man who is acting like a child in my favor. She's empathetic to my plight, So, despite my deep seated hatred for adults prone to temper tantrums I finish the void quickly and begin to process the tickets. For her sake.
It took about 10 minutes, during which I tried to help the other customers inbetween the *BINGLEBEEPBINGLEBEEP* blah blah blah that the lottery machine is doing. I was observing the SC too. Every time a loss would pop up, he'd stamp his feet, sigh, roll his eyes or do other childish things. The WC was looking dejected.
I finish and announce the total. Sc speaks up.
SC: Why weren't they all winners?
Me: Uh, I don't know what to say. They weren't?
SC: I was sure they were! Check your machine!
Me: Um, the machine is connected directly to the OLG (Ontario Lottery and Gaming Commission) It's always right.
SC: What, you're accusing me of making the mistake here?
Me: Maybe you didn't scratch them properly.
SC: *To WC* Can you believe this twat?
*Giggling from the line behind him*
SC (Noticing the laughter behind him, turns.) I know, right? Why should I take the blame if he can't do his job?
At this point, the WC is red in the face. I swear I could see her tearing up. She tries to push SC away from the booth, but she's like an ant trying to move a house. he pushes back.
SC: Don't push me! You! *Points to me* Double check those tickets!
WC: Honey! Don't! (To me) We'll take the money. Please.
SC: No we won't! Check those again!
I hand WC the cash and the recipts as quickly as I could, give her an apologetic smile, whisper her an apology and take a step back. She walks away, leaving her husband the SC at the booth. He looks around in fury and confusion, glares at me then follows after WC. The two begin arguing again as they leave (More like him shouting at her) and I never see them again.
Poor woman. I hope she leaves that slimeball forever.
It's especially bad when they insult you and the line starts to giggle. Even if you know they are not laughing at you, the SC may think they are and get support from them.
This story made me wish that the creators of this world kept the receipt. The SC had his wife with him, a very shy lady who looked depressed and pushed around. My heart went out to her as soon as I saw her.
WC: Wife of SC
WC and SC, presumably recently tied the slipnot of love came up to me with a war and peace worthy stack of tickets to check. There wasn't anyone behind them and I had just started to fill the dessicated tray of scratches while simultaneously doing a transaction void. I was busy, I wanted to get the void done while the machine was still operational and free. I asked the couple to hold on while I processed the void.
SC: Scuse me?
Me: I've got to finish this transaction void or we'll be short. Can you hang on a second please?
SC: That's not my problem, is it? Can you put these through?
War and peace indeed. They were at least 3 centimeters thick. I might have obliged if this wanker wasn't sarcastic. Not your problem?
Me: We do have a self checker. *Points*
SC: Why would I want to use that?
Me: Are they all winners?
SC: I'm pretty sure they all are.
Me: Could you check them please? It's busy in the mall and a line could appear at any time-
SC: No, Do them now please.
WC: Oh come on, SC. Lets just use the checker.
SC: Lay off, WC. He's being a twat.
And here's where things go further downhill. I want to refuse them. I really do, but the lady is arguing with a man who is acting like a child in my favor. She's empathetic to my plight, So, despite my deep seated hatred for adults prone to temper tantrums I finish the void quickly and begin to process the tickets. For her sake.
It took about 10 minutes, during which I tried to help the other customers inbetween the *BINGLEBEEPBINGLEBEEP* blah blah blah that the lottery machine is doing. I was observing the SC too. Every time a loss would pop up, he'd stamp his feet, sigh, roll his eyes or do other childish things. The WC was looking dejected.
I finish and announce the total. Sc speaks up.
SC: Why weren't they all winners?
Me: Uh, I don't know what to say. They weren't?
SC: I was sure they were! Check your machine!
Me: Um, the machine is connected directly to the OLG (Ontario Lottery and Gaming Commission) It's always right.
SC: What, you're accusing me of making the mistake here?
Me: Maybe you didn't scratch them properly.
SC: *To WC* Can you believe this twat?
*Giggling from the line behind him*
SC (Noticing the laughter behind him, turns.) I know, right? Why should I take the blame if he can't do his job?
At this point, the WC is red in the face. I swear I could see her tearing up. She tries to push SC away from the booth, but she's like an ant trying to move a house. he pushes back.
SC: Don't push me! You! *Points to me* Double check those tickets!
WC: Honey! Don't! (To me) We'll take the money. Please.
SC: No we won't! Check those again!
I hand WC the cash and the recipts as quickly as I could, give her an apologetic smile, whisper her an apology and take a step back. She walks away, leaving her husband the SC at the booth. He looks around in fury and confusion, glares at me then follows after WC. The two begin arguing again as they leave (More like him shouting at her) and I never see them again.
Poor woman. I hope she leaves that slimeball forever.
Either that, or we consider ourselves unworthy for some reason. Fortunately as I grow older I'm feeling that way less and less...
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