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Christmas clearance sales make for sucky customers

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  • Christmas clearance sales make for sucky customers

    Last night I was off at 12, but the cashier who I was supposed to take over for was supposed to be off at 11. He had to deal with a very irrittating lady who complained about EVERY SINGLE ITEM that he rung up, saying that its all supposed to be Christmas Clearance and therefore 75% off. She claims that a bunch of stuff was misplaced or was in the wrong area. Several times a sup had to go check the price. She even brought up a microwave oven that was $60, saying it was 75% off so it was $15. They said they were going to give it to her, but I wound up putting it in returns. This lady was extremely cheap and didn't care how cheap she looked. She bitched and moaned about EVERY SINGLE ITEM and I was basically standing behind the poor cashier waiting for him to finish the transaction. I even put all stuff she didn't want back in returns.
    The whole time, her husband was silent and did not say a single word, not 1. Her kid who was about 10 or so, was moaning and groaning, saying at least a few times, "Can we please just go home?" Obviously this kid did not approve of what his mom was doing and even he could see that she was just taking way too long. I chuckled to myself when he did that, and they lady looked at me for a second as if to say, "What the hell are you lauging at?" but I looked away and pretended like I was coughing. 1 of the cashiers said that her bag had gotten much bigger when she first came in HINT HINT. Sadly we cannot accuse them of stealing or we get into trouble.
    Finally it was 11:40, and the cashier finally got to go home But I just can't believe how cheap some customers can be. Wait, yes I can, they're customers! I'm just glad I didn't have to deal with her.

  • #2
    That poor cashier has my sympathy.

    I got gift cards to PetCo for Christmas. On Friday, I was rooting around in the clearance bin because my cats don't care what color toys they hide under the couch.

    I watched a "lady" pull a couple of dog beds out of the pile and go complain because there were no sale beds that were not holiday colored. It was like she expected everything in the store to be "up to 75% off" because of a couple of sale bins.

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    • #3
      I admit that I do my best Christmas shopping in the hell that is the post-holiday sale. Though I do understand that getting stuff that are returns and leftovers I don't have the same choices that I would have if I was buying it at peak shopping season.
      EVE Online: 99% of the time you sit around waiting for something to happen, but that 1% of action is what hooks people like crack, you don't get interviewed by the BBC for a WoW raid.

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      • #4
        If that had happened at my store, we would've suspended the transaction, had someone else pick it up under his/her number, and let the origional cashier go home. Also, we are not going to let something go 75% off just because it's in the wrong spot. That lady would've left my store grossly unsatisfied.
        "Is it hot in here to you? It's very warm, isn't it?"--Nero, probably

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        • #5
          $15 for a microwave? Not in this lifetime. They never go that low. They're gone before they'd ever be marked down that much, and I doubt they would get marked down that much anyway.

          Sometime next week or in two weeks, the last of our Christmas clearance will go down to 90% off. This can, has, and probably will trigger a mini Black Friday stampede as folks rush to snap it all up. And they will complain about the prices and demand price checks because they either can't read signs or do math or can only do these things in the way that most benefits them. Shit, these days the PA is burning up with cashiers paging for price checks on Christmas clearance.

          If this dumpwater had an official symbol, it would be a coupon. Or a price book. People around here are CHEAP.
          Knowledge is power. Power corrupts. Study hard. Be evil.

          "I never said I wasn't a horrible person."--Me, almost daily

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          • #6
            I am probably the only retail worker who didn't deal with any whining customers about Christmas clearance. Although I felt sorry for the cashiers who did. And I keep staring in disbelief at who the hell would want to buy a Christmas tree NOW even though they're 75 percent off now. People were buying wrapping paper by the dozens for the first two weeks after Christmas. Do we have any of it left? I hope not!

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            • #7
              Quoth downforit2008 View Post
              I am probably the only retail worker who didn't deal with any whining customers about Christmas clearance. Although I felt sorry for the cashiers who did. And I keep staring in disbelief at who the hell would want to buy a Christmas tree NOW even though they're 75 percent off now. People were buying wrapping paper by the dozens for the first two weeks after Christmas. Do we have any of it left? I hope not!
              Nothing wrong with buying a tree now. It goes in storage the same as one used for Christmas

              The only issue I have with the christmas clearance are the people that keep asking "is this 50%?" like the million signs aren't enough. *sigh*

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              • #8
                Quoth downforit2008 View Post
                I And I keep staring in disbelief at who the hell would want to buy a Christmas tree NOW even though they're 75 percent off now.
                That'd be me!
                The old tree is being put out to pasture and we found a decent one on sale. for use next year

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                • #9
                  Christmas Clearance--what I kept hearing all last week "we got this outside, it's supposed to be 20 cents"

                  Over and over "ma'am, only the stuff that's originally 1.00 is 20 cents!"

                  "well, YOUR SIGNS ARE CONFUSING!"

                  Oh just bite me.
                  you are = you're. not "your".

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                  • #10
                    Quoth downforit2008 View Post
                    People were buying wrapping paper by the dozens for the first two weeks after Christmas.
                    Well... as I have three family birthdays coming up within the next six weeks, you can bet I will buy a shitload of wrapping paper. (Preferably the non-Christmas-themed variants, though...)
                    I still miss my ex.
                    But my aim is getting better.

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                    • #11
                      It's funny...I almost never take advantage of the after-holiday clearance sales, because we don't really have room to store the extra stuff all year plus I'll forget what I bought anyway. But my husband would really have a cow about the extra stuff...even Mr. Cheapskate would rather I bought stuff when I actually needed it (of course, in his mind I don't need ANY of it... ). Then again, even when I was single I really didn't do much buying ahead...
                      "I was only LOOKING, I didn't mean to enter my card's CVV and actually ORDER! REFUND ME RIGHT NOW!!"

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                      • #12
                        Most I have ever done during after-holiday clearance sales is some cheap candy. But I don't get sucky about it either.
                        New England Patirots... FIVE TIME SUPER BOWL CHAMPS!
                        New England Revolution... Will win MLS Cup one day.

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                        • #13
                          And it's not just Christmas clearance. We had a section where half had a 30% clearance sign on it and everything had clearance stickers. Then the other half had no clearance sign up (and, of course, no stickers) and were full price. Had a customer insist they were supposed to be 30% off because, "There was a sign".
                          "They gave me a badge with my name on it. In case I forget who I am." Dr Who - Closing Time

                          "I reject your reality and substitute my own." Adam Savage-Mythbusters

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                          • #14
                            i'm thinking we should now sticker all the items "this is not on clearance" "this will be ringing up full price, sorry".

                            It'd amuse me, and that's all that matters.

                            put up new signs, for the stuff that's regular price. sort of like the "as advertised" signs, only..not... "This stuff here! it's full price! No discount! That's right! Zero percent off!"
                            you are = you're. not "your".

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                            • #15
                              Quoth simplyanother View Post
                              i'm thinking we should now sticker all the items "this is not on clearance" "this will be ringing up full price, sorry".

                              It'd amuse me, and that's all that matters.

                              put up new signs, for the stuff that's regular price. sort of like the "as advertised" signs, only..not... "This stuff here! it's full price! No discount! That's right! Zero percent off!"
                              That's suggesting that the customers actually read signs (well, except the ones that say discount ).
                              "They gave me a badge with my name on it. In case I forget who I am." Dr Who - Closing Time

                              "I reject your reality and substitute my own." Adam Savage-Mythbusters

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