This is just a small thing that's been irking me about some of my customers at the Big Yellow Price Tag for a few weeks now.
Since when is buying a telephone such a frightening experience for people? Not a cellphone, mind you, but a plain old land line telephone. Except for the addition of Bluetooth for cellphone users, the most common features on a telephone haven't changed in over a decade!
If people would just stop and think about what they actually need, it would make their lives SO much easier.
1. Do you need a corded phone or a cordless?
2. How many handsets do you need?
3. Do you need an answering machine or does your phone service provide you with voice mail?
If a customer would answer these three questions BEFORE they come into the store, they'll find the decision-making process so much easier.
Oh, and one final thing. If it says V-Tech or GE on it, it's probably crap. Spend the extra on a Panasonic and you'll get a good phone that lasts you a long time.
Since when is buying a telephone such a frightening experience for people? Not a cellphone, mind you, but a plain old land line telephone. Except for the addition of Bluetooth for cellphone users, the most common features on a telephone haven't changed in over a decade!
If people would just stop and think about what they actually need, it would make their lives SO much easier.
1. Do you need a corded phone or a cordless?
2. How many handsets do you need?
3. Do you need an answering machine or does your phone service provide you with voice mail?
If a customer would answer these three questions BEFORE they come into the store, they'll find the decision-making process so much easier.
Oh, and one final thing. If it says V-Tech or GE on it, it's probably crap. Spend the extra on a Panasonic and you'll get a good phone that lasts you a long time.
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