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Today I am working Front Desk and Breakfast, and while its slow here in the NE USA I've still had a crappy morning so far, thanks to Miss Dramatic Complainer (DC). Granted she could have been worse, but she was still beyond annoying!
I had just gotten in to work and was checking breakfast, because the Audit guys never put things out in the right place! While I was swapping a couple of trays DC came up to me
DC: There are no vegetarian dishes here! This is the most un vegitarian hotel I've ever seen!
Me:
I'm sorry, I know there are a lot of not meat items.
DC: Well I don't eat any sugar either, look at this yogurt! It has gelatin in it, they take a horse of big leg, grind it up and the stuff that comes to the top is gelatin.
Me:
I didn't know thats how yogurt was made
DC: Not all yogurt, just this brand for Gods sakes! And all this stuff over here! (Motions to the carby area) This is all sugar and crap! (paraphrasing). I see no value in this breakfast, there is nothing here for me. Oh Bananas! Is that it?
Me: Yes banana is the only fruit we carry, we also have some oatmeal.
DC: So all these breads over here, is that fresh baked or filled with formaldehyde crap right out of a bag filled with preservatives?
Me: *Walks in to the kitchen, knowing I've going to get no where, she just wants to complain* No I'm sorry we don't make our own bread.
She leaves the breakfast area, and I breath a sigh of relief. But is that it? No... if it was, I likely would have just let it go.
A few moments later she pokes her head in to the breakfast room.
DC: So....? The printer isn't working?
Me: Uh... let me come see *we both go to the guest computer and i try to restart the printer*
DC: This is ridiculous, I see no value in this hotel, no reason to stay at <chain> at all!
Me: I think we need to restart the computer, sometimes that fixes it.
DC: *Rants about not being able to eat, and not being able to print, and our chains have no value. She logs off the profile for the computer then reenters it*
Me: We want to restart the computer
DC: I did!
Me:
Oh, sorry, I didn't see the computer turn off.
DC: The printer still isn't working!
Me: Well you could email me the document you wish to print at the hotel email address and I can print it from the front desk computers?
DC: I won't email this, its PRIVET!!!! But I could put it on a flash drive.
Me:
Ok
She leaves to get that and I go back to breakfast, then check on the desk. I've not been feeling good, but I'm working my tush off.
DC comes to the FD and I take her flash drive, while I plug it in, I try to speak to her as little as possible, because every time I open my mouth she starts in again. DC rants about how I should tell the owner of the franchise (which isn't how it works here) about her complaints. I tell her I'll tell the manager. (you bet I will)
Me: *still waiting on the computer to open her file* Sorry for the wait, its taking a few moments.
DC: Slow computers huh?
Me: Not really, it just opens Adobe slowly. I always seem to have that problem, even on my own computers.
DC:
Well it says IBM, and that means your computers are OLD, because IBM hasn't made hard ware in ten years! Adobe is the absolute lightest platform, it takes NO power to open! My laptop opens it in seconds!
Me: oh ok.
DC: *motions to the small box and bag she has on the counter* My breakfast, if you can call it that, its a good thing I travel with food! *Notices the Natural Food store across the street.* When do they open?
Me:
In half an hour
DC: Well that's not any help to me at all! I'll be long gone by then! *said in a way that made it seem like their hours were my fault.
Me: *hears the printer*
Here's your documents!
She actually thanked me and headed away.
is that it? Nope..
About ten minuets later I go in the Breakfast room and there she is again.
She is looking at our styerphom bowls. I'm not crazy about them, either, but I can just feel it coming.
DC: What this is it?
Me: *goes about my business*
DC: So there are no REAAALL dishes?
Me: Nope, just what we have here.
A few moments later..
DC: Oh COME ON!!!!elebenty!!! *Throws a peanut butter container back in the rack* even this is crap! Jesus!
Me: *Forgo my normal "Oh you know him too?" or "Sorry Names, <Name> but i'm glad you recognized Him in me!"*
A few moments later I'm cleaning a table near the one she picked to eat her Banana and flax seeds.
DC: What a joke! *Scoffs* *Reads table topper sign* 'Wake up to a breakfast willed with your favorites' (or something to that effect) NOT REALLY!!!! Not for me! What a joke!
Me:
I avoided the breakfast room for a bit longer and I think she finally left. Keep in mind while she was eating her Banana the Natural Foods store across the street had already opened.... I hope that's all my encounter with her... every time I walked by she was complaining, I only put in my direct encounters with her. It got to the point she was just complaining to complain.
Sorry lady, but if you have such specific dietary needs, you shouldn't travel with out your own food and dishes! I mean really, WHAT hotel chain bakes its own fresh bread?! Granted my chain could have a few more healthy items, like more fruits, but we follow our chains standards! its not my fault, nor my managers or owners!!
Here's to the hope I have better day.
I had just gotten in to work and was checking breakfast, because the Audit guys never put things out in the right place! While I was swapping a couple of trays DC came up to me
DC: There are no vegetarian dishes here! This is the most un vegitarian hotel I've ever seen!
Me:
I'm sorry, I know there are a lot of not meat items. DC: Well I don't eat any sugar either, look at this yogurt! It has gelatin in it, they take a horse of big leg, grind it up and the stuff that comes to the top is gelatin.
Me:
I didn't know thats how yogurt was madeDC: Not all yogurt, just this brand for Gods sakes! And all this stuff over here! (Motions to the carby area) This is all sugar and crap! (paraphrasing). I see no value in this breakfast, there is nothing here for me. Oh Bananas! Is that it?
Me: Yes banana is the only fruit we carry, we also have some oatmeal.
DC: So all these breads over here, is that fresh baked or filled with formaldehyde crap right out of a bag filled with preservatives?
Me:
*Walks in to the kitchen, knowing I've going to get no where, she just wants to complain* No I'm sorry we don't make our own bread. She leaves the breakfast area, and I breath a sigh of relief. But is that it? No... if it was, I likely would have just let it go.
A few moments later she pokes her head in to the breakfast room.
DC: So....? The printer isn't working?
Me:
Uh... let me come see *we both go to the guest computer and i try to restart the printer*DC: This is ridiculous, I see no value in this hotel, no reason to stay at <chain> at all!
Me: I think we need to restart the computer, sometimes that fixes it.
DC: *Rants about not being able to eat, and not being able to print, and our chains have no value. She logs off the profile for the computer then reenters it*
Me: We want to restart the computer
DC: I did!
Me:
Oh, sorry, I didn't see the computer turn off. DC: The printer still isn't working!
Me: Well you could email me the document you wish to print at the hotel email address and I can print it from the front desk computers?
DC: I won't email this, its PRIVET!!!! But I could put it on a flash drive.
Me:
OkShe leaves to get that and I go back to breakfast, then check on the desk. I've not been feeling good, but I'm working my tush off.
DC comes to the FD and I take her flash drive, while I plug it in, I try to speak to her as little as possible, because every time I open my mouth she starts in again. DC rants about how I should tell the owner of the franchise (which isn't how it works here) about her complaints. I tell her I'll tell the manager. (you bet I will)
Me: *still waiting on the computer to open her file* Sorry for the wait, its taking a few moments.
DC: Slow computers huh?
Me:
Not really, it just opens Adobe slowly. I always seem to have that problem, even on my own computers.DC:
Well it says IBM, and that means your computers are OLD, because IBM hasn't made hard ware in ten years! Adobe is the absolute lightest platform, it takes NO power to open! My laptop opens it in seconds! Me: oh ok.
DC: *motions to the small box and bag she has on the counter* My breakfast, if you can call it that, its a good thing I travel with food! *Notices the Natural Food store across the street.* When do they open?
Me:
In half an hourDC: Well that's not any help to me at all! I'll be long gone by then! *said in a way that made it seem like their hours were my fault.
Me: *hears the printer*
Here's your documents! She actually thanked me and headed away.
is that it? Nope..
About ten minuets later I go in the Breakfast room and there she is again.
She is looking at our styerphom bowls. I'm not crazy about them, either, but I can just feel it coming.
DC: What this is it?
Me: *goes about my business*
DC: So there are no REAAALL dishes?
Me: Nope, just what we have here.
A few moments later..
DC: Oh COME ON!!!!elebenty!!! *Throws a peanut butter container back in the rack* even this is crap! Jesus!
Me: *Forgo my normal "Oh you know him too?" or "Sorry Names, <Name> but i'm glad you recognized Him in me!"*
A few moments later I'm cleaning a table near the one she picked to eat her Banana and flax seeds.
DC: What a joke! *Scoffs* *Reads table topper sign* 'Wake up to a breakfast willed with your favorites' (or something to that effect) NOT REALLY!!!! Not for me! What a joke!
Me:
I avoided the breakfast room for a bit longer and I think she finally left. Keep in mind while she was eating her Banana the Natural Foods store across the street had already opened.... I hope that's all my encounter with her... every time I walked by she was complaining, I only put in my direct encounters with her. It got to the point she was just complaining to complain.
Sorry lady, but if you have such specific dietary needs, you shouldn't travel with out your own food and dishes! I mean really, WHAT hotel chain bakes its own fresh bread?! Granted my chain could have a few more healthy items, like more fruits, but we follow our chains standards! its not my fault, nor my managers or owners!!
Here's to the hope I have better day.
Ok, that right there is enough to make it perfectly clear that this creature is a nutjob. 
This SC is definately a serial complainer.
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