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I work in a fucking adult preschool, I swear...

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  • I work in a fucking adult preschool, I swear...

    We're all out of robots, you'll have to make do with a human waitress

    Look around. Do you honestly think that you're the only person that wants a drink right now? There are easily five hundred people ON THIS FLOOR ALONE, and you think you're the only one trying to order a beer?

    Well, you're not.

    Furthermore, that waitress that came to the table and took your order? Well, just FYI, you're not the only person she's taking orders from. We don't hire dedicated waitresses, sir, not for someone playing the five dollars a hand at the cheapest table in the casino at least. Maybe upstairs, where they're dropping five THOUSAND dollars a hand, we'd have a dedicated waitress just for one person. But you are not that special, despite what lies your mother may have told you.

    We have four or five wait staff working this floor and if you took the time to look, they're all rushing around like headless chickens - extremely efficient headless chickens. They are doing the best they can, sir, so if they're not back with your beer in point three of a second, we do apologize. There's a dreadful robot shortage going on. We're making do with human waitresses. And despite your constant whining, they're actually making pretty good time.

    Lastly, see these chips? The cards, the shuffler? My spangly dealer uniform? All of these are indicators that I'm a member of the GAMING staff, not the food and beverage staff, and therefore I really don't give two short shits about your drink either way. If you want my professional opinion, you really don't need another beer. You're enough of a drunken fuckwit as it is.

    How to play blackjack
    Short but sweet: if you want another card, you make a tapping motion on the table. If you don't want another card, you make a waving motion. This is so that we have you on camera making your decision. On the off chance one of us (read: you) makes a mistake, we have a record of the decisions that were made.

    At no point is it necessary to crow "HIT ME, BITCH" and then laugh uproariously. And when you are reprimanded for speaking to the dealer that way, the correct response is to apologize to the dealer. Not to the pit boss who came stomping over to sort you out. Finally, your whole "it were only a joke, hyuck hyuck" isn't going to fly in this casino. You don't know me like that. We are not friends. And frankly, even if we were, I would still slap your face for speaking to me like that. You are lucky I'm in uniform, behind a table, and on camera.

    While I'm on the subject of being over familiar
    Yes, I'm wearing a name badge. By reading my name off it, you've actually proved that you're smarter than 95% of the clientèle - you can read! Kudos. But there's no need to REPEAT my name every thirty seconds. It's as creepy as shit. I don't know you from a bar of soap. We are not friends. I can't return the "favor" by constantly namedropping YOU.

    I've told you two or three times, as politely as possible, that I'd really rather you not use my name as much as you are - that, combined with the things you are saying, are WAY too over familiar for my liking. I'm in customer service - I am required to make some level of small talk, but I am not required to lay myself bare for you, nor do I wish to.

    You are making me so fucking uncomfortable I can barely breathe... what's that? Oh hello, Mr. Panic Attack, it's been a while since you popped up. Thanks very much, Overly Familiar Lady, for causing me to have to be pulled off the table in the middle of a Friday night rush. The pit bosses can ABSOLUTELY shit out another dealer to cover the table while I'm rushed upstairs. You suck, because you just didn't listen and catch the signs of how uncomfortable you were making me and everyone around you.

    (Oh, and she was making irritating chip changes, too. Fifteen dollars, from fives to ones, EVERY SINGLE HAND, only to place five one dollar chips on each of three hands. WHAT IS THE POINT OF YOU OMG SERIOUSLY.)
    Last edited by veniteangeli; 02-04-2012, 05:18 AM.
    Now, I'd like to digress from my prepared remarks to discuss how I invented the terlet...

  • #2
    I HATE the name-repeating thing! It is so creepy. What do they think it's going to gain them?
    "Is it hot in here to you? It's very warm, isn't it?"--Nero, probably

    Comment


    • #3
      Quoth Food Lady View Post
      I HATE the name-repeating thing! It is so creepy. What do they think it's going to gain them?
      Right? It's not going to get them free drinks, it's not going to win them more hands, and it's not going to make them friends! Jesus, even in normal conversation with my actual friends, we don't say each other's names longer than it takes to get the other's attention! Once it's established who you're taking to, the names become irrelevant!
      Now, I'd like to digress from my prepared remarks to discuss how I invented the terlet...

      Comment


      • #4
        My sympathies about the panic attack.

        I hate them. The teeny-tiny part of my mind that's relatively sane during them feels so silly and so helpless. All the rest of me is caught up in the OMG! FEAR!
        Seshat's self-help guide:
        1. Would you rather be right, or get the result you want?
        2. If you're consistently getting results you don't want, change what you do.
        3. Deal with the situation you have now, however it occurred.
        4. Accept the consequences of your decisions.

        "All I want is a pretty girl, a decent meal, and the right to shoot lightning at fools." - Anders, Dragon Age.

        Comment


        • #5
          Quoth Seshat View Post
          My sympathies about the panic attack.
          Thanks.

          I think what pissed me off most wasn't the panic attack, or the resulting scramble for staff. It was her blatant disregard for my very obvious discomfort. I have boundary issues as it is - the ONLY reason my real name is on my name badge, is because it's a government issued document, essentially, and I can't really put a nickname on it. At least, not one like mine.

          My name is Lucy. I get called Jim. Why? Because I drink a lot.
          Now, I'd like to digress from my prepared remarks to discuss how I invented the terlet...

          Comment


          • #6
            Quoth veniteangeli View Post
            Yes, I'm wearing a name badge. By reading my name off it, you've actually proved that you're smarter than 95% of the clientèle - you can read! Kudos. But there's no need to REPEAT my name every thirty seconds. It's as creepy as shit. I don't know you from a bar of soap. We are not friends. I can't return the "favor" by constantly namedropping YOU.
            I agree. I'll get some customers who do that, especially when I'm on register (that's when it gets creepy because I can't pretend I have something else to do).

            One 'special' SC has learned my name and asks for me by name whenever he wants help shopping. Joy.
            "I am quite confident that I do exist."
            "Excuse me, I'm making perfect sense. You're just not keeping up." The Doctor

            Comment


            • #7
              Quoth veniteangeli View Post
              (Oh, and she was making irritating chip changes, too. Fifteen dollars, from fives to ones, EVERY SINGLE HAND, only to place five one dollar chips on each of three hands. WHAT IS THE POINT OF YOU OMG SERIOUSLY.)
              From what I've witness both in retail and from knowing people who gamble regularly...It could be any of these:

              - Trying to pull a scam

              - Hoping you will screw up, somehow magically granting her compensation well in excess of the money she spent

              - She's habitual, like the slot players who tap certain buttons and then pull the handle on every single play as some sort of little "luck ritual"

              - She's an idiot
              "For a musician, the SNES sound engine is like using Crayola Crayons. Nobuo Uematsu used Crayola Crayons to paint the Sistine Chapel." - Jeremy Jahns (re: "Dancing Mad")
              "The difference between an amateur and a master is that the master has failed way more times." - JoCat
              "Thinking is difficult, therefore let the herd pronounce judgment!" ~ Carl Jung
              "There's burning bridges, and then there's the lake just to fill it with gasoline." - Wiccy, reddit
              "Retail is a cruel master, and could very well be the most educational time of many people's lives, in its own twisted way." - me
              "Love keeps her in the air when she oughta fall down...tell you she's hurtin' 'fore she keens...makes her a home." - Capt. Malcolm Reynolds, "Serenity" (2005)
              Acts of Gord – Read it, Learn it, Love it!
              "Our psychic powers only work if the customer has a mind to read." - me

              Comment


              • #8
                Quoth EricKei View Post
                From what I've witness both in retail and from knowing people who gamble regularly...It could be any of these:

                - Trying to pull a scam

                - Hoping you will screw up, somehow magically granting her compensation well in excess of the money she spent

                - She's habitual, like the slot players who tap certain buttons and then pull the handle on every single play as some sort of little "luck ritual"

                - She's an idiot
                - There are about eighty seven cameras on me, so even if she was smarter than me, which I highly doubt, there's people who are smarter than me still monitoring the feed

                - They don't pay me to be wrong. I tell customers that all the time! Mostly when they try to argue with me. Sometimes a short snappy answer stops them in their tracks. As far as the things they're arguing about? They are wrong. I am not.

                - Perhaps. This is the mostly likely one, but I've watched her, and I don't think this is the case this time.

                - DING DING DING DING We have a winner! But I suspect that the case with most of my players. Cos, you know, god forbid she should use five dollar chips instead of wasting a whole table's time changing them into ones and then using five OF them. So I suspect it's a combination of being an idiot and an inconsiderate selfish ass.
                Now, I'd like to digress from my prepared remarks to discuss how I invented the terlet...

                Comment


                • #9
                  I'm sure there are people who watch movies like Rainman and 21 and imagine that they too are experts in card counting.

                  Mind you in 21 people get the shit beat out of them for card counting, so maybe that's something that your casino could employ.

                  Comment


                  • #10
                    Quoth NateTheChops View Post
                    I'm sure there are people who watch movies like Rainman and 21 and imagine that they too are experts in card counting.
                    It's impossible to count cards with a shuffling machine, which is what we use.

                    Interesting tidbit - I had a woman insist that she could count cards regardless of the fact that I was using a machine. I said, in my best innocent voice, "If you can count cards, then how come all your money's in my float?"
                    Now, I'd like to digress from my prepared remarks to discuss how I invented the terlet...

                    Comment


                    • #11
                      Quoth veniteangeli View Post
                      At no point is it necessary to crow "HIT ME, BITCH" and then laugh uproariously. And when you are reprimanded for speaking to the dealer that way, the correct response is to apologize to the dealer. Not to the pit boss who came stomping over to sort you out. Finally, your whole "it were only a joke, hyuck hyuck" isn't going to fly in this casino. You don't know me like that. We are not friends. And frankly, even if we were, I would still slap your face for speaking to me like that. You are lucky I'm in uniform, behind a table, and on camera.

                      But the customer is always right, and after all, he WAS asking you to hit him.
                      Any fool can piss on the floor. It takes a talented SC to shit on the ceiling.

                      Comment


                      • #12
                        At no point is it necessary to crow "HIT ME, BITCH" and then laugh uproariously
                        Okey-dokey!

                        As for the calling you by your name over and over ... can you reply with an increasingly ludicrous nickname each time?

                        "Why thank you veniteangeli."
                        "You're welcome, Pookiemuffin."
                        "...What??"
                        "Nothing Snorklemumpus, did you want to hit or stand?"

                        Comment


                        • #13
                          I love it....
                          "I am quite confident that I do exist."
                          "Excuse me, I'm making perfect sense. You're just not keeping up." The Doctor

                          Comment


                          • #14
                            Quoth veniteangeli View Post
                            There are easily five hundred people ON THIS FLOOR ALONE, and you think you're the only one trying to order a beer?
                            Far too many customers seem to think they're the only one. Like the idiot that wanted multiple cuts from several bolts of fabric and couldn't comprehend that it would hold up the line, even when I pointed to the dozen people waiting in line behind her.
                            Quoth veniteangeli View Post
                            "HIT ME, BITCH"
                            "Gladly!"
                            Quoth veniteangeli View Post
                            "it were only a joke, hyuck hyuck"
                            Ah, the mantra of every bully in the world when they get called on their crap. Yep, it's only a joke, bub, so are you.
                            Quoth veniteangeli View Post
                            I don't know you from a bar of soap.
                            Well, the bar of soap probably smells better...
                            Quoth veniteangeli View Post
                            You are making me so fucking uncomfortable I can barely breathe... what's that? Oh hello, Mr. Panic Attack, it's been a while since you popped up. Thanks very much, Overly Familiar Lady, for causing me to have to be pulled off the table in the middle of a Friday night rush.
                            Aw. I hate panic attacks, they're so scary and for no reason. I hope you're feeling better, and your bosses and coworkers treated you well.
                            I don't have an attitude problem. You have a perception problem.
                            My LiveJournal
                            A page we can all agree with!

                            Comment


                            • #15
                              Quoth veniteangeli View Post
                              It's impossible to count cards with a shuffling machine, which is what we use.
                              Not being a gambler, I don't know what goes on in casinos, beyond the basic rules of the games played.

                              As I understand it, counting cards means keeping a running total in your mind counting the numbers of low cards v the number of face cards, and adjusting your bets when the total gets askew in one direction or the other.

                              How does a card shuffling machine counter that? Unless you add all the used cards and reshuffle after each hand.

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