Open Letter to the Members of Customers Suck

[2gigch1]

I think part of the good that comes from reading the stories is to become more empathetic.

I'm stuck running sat truck at a big trial in Virginia for the last 2 weeks. Last night the crews of three DC stations all went out together for dinner. We had a nice time and we enjoyed each other's company greatly, but at a certain point the group got so engrossed in conversation (after the checks had been paid) that it became obvious to me that the staff was waiting for us to leave.

So without much hesitation I piped up "I believe our hosts wish to finish their evening!" and quickly as a group we apologized and exited.

I'm not so sure I would have noticed the problem a year or two ago...

[SongsOfDragons]

Can I add to the mushy? ^^ I try to wander to other forums in things I have interest in, but thus far I've always drifted away because the patrons can be really unbearably childish, ignorant or rude...here, everyone is just so lovely and nice and supportive. More than just restoring my faith in humanity, coming back here restores my faith that people can be friendly.

.......even if I was a bit of a stupid muppet myself when I first joined... >.< *hides in a paper bag*

[Lace Neil Singer]

And of course in Sightings, SCs sighted in shops you go into. XD

[PepperElf]

well remember - you don't have to be retail or even work with customers to post here.


when I first joined up I was in the US Navy. Plenty of stories can come from coworkers, what you see in stores or what your coworkers do. Or from the 'customers' you serve. In my case my customers use to be people with computer issues.

and these days my customers are... actually, they're people with computer issues still. only this time they actually pay for the service. and my bosses aren't their bosses. (so they can't get in trouble at work for how they act towards us normally)

[fireheart]

I've stopped posting since I left my job, but I come here for a similar reason: it brightens up my day. I showed a friend of mine the Mr. Mullet saga. It's now bookmarked
And I can't read it anymore without collapsing into giggling fits.

[RecoveringKinkoid]

Aw! What a nice thing to say! You probably made the day of a large portion of folks here.

[Lace Neil Singer]

Ooh, first to post! ^^

Tho my stories are duller than most other people's, as I merely deal with people who are more often than not just stupid/petulant as opposed to violent or abusive, I appreciate the thanks.

[2gigch1]

Apologies if this is in the wrong forum - I just wanted to place it here because I hope it will be read by as many people as possible.

I do not work in customer service the way most of you do. I interact with people a lot, but my rules of engagement are totally different (tv news photog.)

I enjoy reading this site regularly because of the great stories that are told and the insight it gives me about human beings.

I just wanted to say for the record I am consistently impressed with the quality of the people who post their stories here.

This board is one of the highlights of my regular surf routine. Every time I drop in my faith in humanity (aka you folks) is restored just a bit more. Even though the stories are about bad customers, the people here more than make up for it.

Anyway, I don't think this sentiment is expressed enough, so I am saying it.

Good job everyone!