Food send-back for no reason...

[EricKei]

"Fine, here's your empty plate. Anything else?"

I suppose you could've offered her some antipasto....

Makes sense to me.

After all, would not an empty pasta bowl constitute "anti-pasta"?

[downforit2008]

SC: "I'm not having that. I don't want it."
Poor Customer Rep: "Sorry about that. What's wrong with it, you haven't tried any yet"
SC: "It's got cheese and tomato sauce on it."
PCR: "Ummmm, it's a pizza?"
SC: "I bet that base is made of dough too."
PCR: "Whafu*k?"
SC: "Get me a pizza without any of those things."
PCR runs around, pulling hair out and saying "flub flub flub" whilst pulling their bottom lip.

SERIOUSLY??? Who the hell walks into a pizza shop and orders a pizza without DOUGH, TOMATO SAUCE, and CHEESE? Those are the prime ingredients! I would have given him a piece of stale bread and say, "There's your pizza! That will be ten dollars, please!"
No wait, the BREAD is made out of dough too! Oops!

[Kristev]

Complaining about a pizza? I suspect she was a discount-seeker.

[BeenThereDoneThat]

Does the staff get to eat food that's sent back if they're sure it hasn't been...um...tampered with by the customers? At Mom and Pop Pizza Place, we loved it if we couldn't deliver something or a customer sent something back completely untouched...it was then fair game for us to eat

[Racket_Man]

SC: "I'm not having that. I don't want it."
Poor Customer Rep: "Sorry about that. What's wrong with it, you haven't tried any yet"
SC: "It's got cheese and tomato sauce on it."
PCR: "Ummmm, it's a pizza?"
SC: "I bet that base is made of dough too."
PCR: "Whafu*k?"
SC: "Get me a pizza without any of those things."
PCR runs around, pulling hair out and saying "flub flub flub" whilst pulling their bottom lip.

BUT BUT you should have read my mind that I am VERY allergic to tomatos AND flour AND cheese/milk products. they always pull that one esp if they ask for light pizza sauce.

"BUUUUUTTTTTTTT it had TOOOOOOO much sauce on it"

Yes we have regualar customers that are allergic to tomato products or cheese OR because of personal or religious practices no meat and still want that "pizza experience" BUT most of them specify NO <whatever> on their pizza when ordering. some go as far as requesting a clean rocker knife being used on their pizza.

[notlovinit]

I get this ALL the time at McDs! People will send there food back without even touching it! I get at least one every shift. I once had this lady say she wanted fresh fries and since we were in the middle of lunch rush all the fries were being sold the second they were coming out of the vat (no waiting around getting cold), so this was no problem to give her fresh fries. Without even eating one or touching them to feel the warmth she says "No! I wanted FRESH fries!"
Me "Ma'am, those JUST came out of the fryer."
SC "No, there's no way!"
My coworker gave her another fry from the exact same batch and she tries them and then says "Oh, that's so much better!"
I think I actually laughed in her face, but I resisted telling her why.

I've also had people complain saying they want replacement food because something doesn't taste right and when they bring it back it is the full sandwich.

It's seriously like people get off on wasting food sometimes.

(This is not to say that everyone that complains or gets replacement food is trying to waste the food. Just the ones that do it when there is no legitimate problem. i.e. without even tasting it first)

[BeenThereDoneThat]

My coworker gave her another fry from the exact same batch and she tries them and then says "Oh, that's so much better!"

*giggles uncontrollably* I wish all SCs were that easy to use Jedi Mind Tricks on (not that you even had to do that in this case!)

[Lace Neil Singer]

SC: "I'm not having that. I don't want it."
Poor Customer Rep: "Sorry about that. What's wrong with it, you haven't tried any yet"
SC: "It's got cheese and tomato sauce on it."
PCR: "Ummmm, it's a pizza?"
SC: "I bet that base is made of dough too."
PCR: "Whafu*k?"
SC: "Get me a pizza without any of those things."
PCR runs around, pulling hair out and saying "flub flub flub" whilst pulling their bottom lip.

Lol, that reminds me of a call I had once at the pizza place; this woman was ringing up whilst in the middle of a row with her other half. She made her order in between yelling insults at him. He then told her to order him a pizza; she hissed back, "You don't LIKE pizza!" He replied, "Get me a cheese and tomato without cheese or tomato" so she ordered that, tacking on, "For my stoooopid husband!". I nearly died laughing once I was off the phone; basically, he'd ordered a plain dough just to spite his wife. XD

[Bella_Vixen]

Some go as far as requesting a clean rocker knife being used on their pizza.

I do this at Subway. I don't want any oil or mayo or God knows what on my sub. At all. So I politely ask that they use a clean knife. One time, the girls making my sub got all pissy about it that I complained to corporate. Every time I go into that Subway, they use a clean knife.

[Kristev]

I admit, I also ask for a clean knife.

I don't want to eat part of someone else's sandwich.

[taurinejunkie]

Pizza is like (something else). Even when it's bad, it's still pretty good.

[SuperNat]

Please tell me this woman got charged for the pizza she sent back..? Lol

[PepperElf]

BUT BUT you should have read my mind that I am VERY allergic to tomatos AND flour AND cheese/milk products. they always pull that one esp if they ask for light pizza sauce.

i admit sometimes i like my pizza with garlic sauce instead of tomato but... when i want that i order from a place that offers it. or make my own. I made hummus pizza once.

no allergies though, just random taste preferences

[Caractacus_Potts]

SERIOUSLY??? Who the hell walks into a pizza shop and orders a pizza without DOUGH, TOMATO SAUCE, and CHEESE? Those are the prime ingredients! I would have given him a piece of stale bread and say, "There's your pizza! That will be ten dollars, please!"
No wait, the BREAD is made out of dough too! Oops!

I think they were just being sarcastic. When I read it my first thought was, "Mmmmmm...dessert pizza!"

She said it "didn't look right" and she didn't like it. It looked like a regular pizza with the toppings she ordered...nothing unusual about the size/shape/color/doneness. I mean...it's a pizza, what more can I say.

I'm a pretty picky pizza eater. I like NY style thin crust and living in NH there aren't a lot of places that do it right (luckily I can make a damn fine thin crust pizza myself).

I've ordered pizza twice in my life that was so bad I couldn't eat it but in both cases I tried a bite even though I could tell just by looking at it that it would be inedible (one was a pan pizza that looked worse than some frozen pizza I've seen and one looked like toasted white bread smothered in tomato paste with a little cheese sprinkled over it). Luckily in both cases I wasn't in a sit down waiter service type place so I just discreetly discarded the offending objects and went somewhere else for dinner.