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Figured it was bout time I gave a glimpse into a day of The Hype Masta...
Sorry wrong number... I'm not I.T. -_-
SC: Hey I need IT... this IT department right?
Me: Hello, sorry you have wrong number, IT is "this #" this is "yada yada" engineering.
SC: Okay well I have you now so you can just help me, I mean you're an engineer you know computer crap right?
(This is about the time I did this http://nooooooooooooooo.com/ irl cause I HATE technical support crap and I should have said no, but me being the person I am....)
Me: Um.. well I'm pretty busy but sure if it's something quick. What's the issue?
SC: Well my floppy drive don't work and idk what to do.
Me: Are you sure the floppy you have works and the drive was installed right? Take me step by step what you did and what you see on the screen. /sigh
SC: Um... yea I used the floppy on another computer and I guess IT said they did. I put the floppy into the slot and it went in but "the slot is bigger than usual and I can't get the floppy back" *key phrase there*.
Me: Hrm... (at this point I'm
cause I think I know what the deal is) Ma'am is the slot you put the floppy through big enough to fit a finger or 2?
SC: Yes.
Me: Can you look in the slot and see the inside of the computer?
SC: Yes, oh wait I see the floppy inside at the bottom...
Me: -_-
I'm laughin so hard inside right now! trying not to laugh out loud. (she has put a floppy into an open bay on the computer and it's fallen inside just sitting on the bottom, she doesn't even have a floppy drive installed!)
*Now thing's take a turn for the worse*
Me: Ma'am it sounds like you don't have a floppy drive installed you'll need to call IT and they'll be able to give you one I'm sure.
SC: Ah yea guess you're right, but wait can you just send me one since I got you on the phone and you know the issue.
Me: Um... Ma'am we don't have that equipment, IT will have to give you one, I'm sorry.
SC: Yea, you are sorry. Well your department sux, ya'll aren't good for anything and you haven't helped me at all. You haven't fixed my problem and I even looked in there and saw it was on the bottom myself so you really have just wasted my time....
*At the point she says that with such a horrible attitude I'm seeing red and black and I want to pimp slap her through the phone for wasting my time when this isn't even my damn job...*
Me: Well Ma'am in all honesty I figured I was being pretty nice helping you even though this isn't my job, and you wouldn't have *wasted* your time if you would have taken my initial advice to call IT. *Grinning* Sorry my help wasn't to your liking, but you have fun talking to IT now. *click*
*So glad I don't have to deal with retarded people and technical support ne more*
Give em the stick, Give em the stick....Doooon't give em the stick!
*The below is actually the cause of a post I made in 'workday phrases of lore and legend' in general work chat. The guy below used to be lead before; they gave me his position*
Special K: Dude, We need to do that stuff with those circuit boards, switches and *yada yada*.
Me: Okay, yea let's go ahead and knock that out.
*Keep in mind I'm new to this position at the time, my first week, so he's supposed to be showing me the ropes of how they do specific things*
Special K: Okay we're gonna do some simple wiring and configuration first, plug this there, do this, plug this there, yada yada *technical crap*. Hrm.. this one is tricky.... plug it in there?
(I try to be nice as possible since this my first week and this guy been here 4 yrs; people sometimes get pissed fast when newbies come in adding their 2 cents)
Me: Um.. I don't think that goes there becaue of *yada yada* and could cause malfunction, short circuit or meltdown.
Special K: Ah, well you might be right but we won't know till we try.
Me: Um.. what? (I'm thinking this guy is rather strange, since you don't want that effect and I have a good idea it's gonna happen)
Special K: I've been here for a while so I have expertise and it'll be ok just do what I say.
Me:
Okay so for sure plug it in here?
Special K: You hard on hearing now? Yes, Put it in there, yes right there...perfect fit, wait no no pull it out pull it out..... shit you made it explode.
Me: Um.. you told me to put that there I said that might happen...
Special K: Dude wtf you're in trouble that's bad...
Me:
I'll have more to share laterz, our actual clients can be even more ridiculous than the above...
Sorry wrong number... I'm not I.T. -_-
SC: Hey I need IT... this IT department right?
Me: Hello, sorry you have wrong number, IT is "this #" this is "yada yada" engineering.
SC: Okay well I have you now so you can just help me, I mean you're an engineer you know computer crap right?
(This is about the time I did this http://nooooooooooooooo.com/ irl cause I HATE technical support crap and I should have said no, but me being the person I am....)
Me: Um.. well I'm pretty busy but sure if it's something quick. What's the issue?
SC: Well my floppy drive don't work and idk what to do.
Me: Are you sure the floppy you have works and the drive was installed right? Take me step by step what you did and what you see on the screen. /sigh
SC: Um... yea I used the floppy on another computer and I guess IT said they did. I put the floppy into the slot and it went in but "the slot is bigger than usual and I can't get the floppy back" *key phrase there*.
Me: Hrm... (at this point I'm
cause I think I know what the deal is) Ma'am is the slot you put the floppy through big enough to fit a finger or 2?SC: Yes.
Me: Can you look in the slot and see the inside of the computer?
SC: Yes, oh wait I see the floppy inside at the bottom...
Me: -_-
I'm laughin so hard inside right now! trying not to laugh out loud. (she has put a floppy into an open bay on the computer and it's fallen inside just sitting on the bottom, she doesn't even have a floppy drive installed!)*Now thing's take a turn for the worse*
Me: Ma'am it sounds like you don't have a floppy drive installed you'll need to call IT and they'll be able to give you one I'm sure.
SC: Ah yea guess you're right, but wait can you just send me one since I got you on the phone and you know the issue.
Me: Um... Ma'am we don't have that equipment, IT will have to give you one, I'm sorry.
SC: Yea, you are sorry. Well your department sux, ya'll aren't good for anything and you haven't helped me at all. You haven't fixed my problem and I even looked in there and saw it was on the bottom myself so you really have just wasted my time....
*At the point she says that with such a horrible attitude I'm seeing red and black and I want to pimp slap her through the phone for wasting my time when this isn't even my damn job...*
Me: Well Ma'am in all honesty I figured I was being pretty nice helping you even though this isn't my job, and you wouldn't have *wasted* your time if you would have taken my initial advice to call IT. *Grinning* Sorry my help wasn't to your liking, but you have fun talking to IT now. *click*
*So glad I don't have to deal with retarded people and technical support ne more*
Give em the stick, Give em the stick....Doooon't give em the stick!
*The below is actually the cause of a post I made in 'workday phrases of lore and legend' in general work chat. The guy below used to be lead before; they gave me his position*
Special K: Dude, We need to do that stuff with those circuit boards, switches and *yada yada*.
Me: Okay, yea let's go ahead and knock that out.
*Keep in mind I'm new to this position at the time, my first week, so he's supposed to be showing me the ropes of how they do specific things*
Special K: Okay we're gonna do some simple wiring and configuration first, plug this there, do this, plug this there, yada yada *technical crap*. Hrm.. this one is tricky.... plug it in there?
(I try to be nice as possible since this my first week and this guy been here 4 yrs; people sometimes get pissed fast when newbies come in adding their 2 cents)
Me: Um.. I don't think that goes there becaue of *yada yada* and could cause malfunction, short circuit or meltdown.
Special K: Ah, well you might be right but we won't know till we try.
Me: Um.. what? (I'm thinking this guy is rather strange, since you don't want that effect and I have a good idea it's gonna happen)
Special K: I've been here for a while so I have expertise and it'll be ok just do what I say.
Me:
Okay so for sure plug it in here?Special K: You hard on hearing now? Yes, Put it in there, yes right there...perfect fit, wait no no pull it out pull it out..... shit you made it explode.
Me: Um.. you told me to put that there I said that might happen...
Special K: Dude wtf you're in trouble that's bad...
Me:
I'll have more to share laterz, our actual clients can be even more ridiculous than the above...
)
Electrical safety is a big thing in the Navy and his idea was the exact opposite.
But yea I eventually got promoted to his position, and beyond, so all is well, cept for a few crazy clients I wish I could replace. I sadly have to deal with the below types consistantly:
)
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