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Mean Old Lady
So I was back at the convenience store for my spring break and the first two days were fine. It's the old crazy lottery folk that really get ya. Some B/G: When you have a lottery coupon you have to have everything on the register match the lotto machine in a certain way. So when you have a discount for a ticket we ring it in with the full amount and then before the customer does anything we take the discount off with the "cash" button so the total they see is their discounted total but everything counts up right with the lottery and the register. End B/G
SC: I have this coupon and I want to pick my numbers for the ticket it gets me.
Me: Hmmm...*takes coupon and puts it through the coupon thing. As I suspected it automatically prints out the ticket* I'm sorry Ma'am, the lottery automatically prints out the ticket, there's nothing I can do about picking your numbers.
SC: Oh, well okay. (brace yourselves...the suck is coming.)
Me: *Rings everything else in* It'll be 42.XX.
SC: Oh, give me one of those. *points at a $2 scratch-off*
Me: *rings* Okay, it'll be 44.XX
SC: *hands me 44.XX IN EXACT CHANGE* Okay, now I need my extra dollar.
Me: What?
SC: I need my extra dollar. I gave you an extra dollar.
Me: ...No, I got 44.XX, that was the total.
SC: No you SAID 44.XX but it was 43.XX because I gave you an extra dollar.
Me:
I don't have an extra dollar, Ma'am. The total was 44.XX. *prints out the receipt* See this says 45.XX because of the dollar that I took off for the discount on your--
SC: THEY REALLY NEED TO FIND PEOPLE WHO KNOW WHAT THEY'RE DOING HERE. *stomps away*
Me: ...........................the...total...was...... ...
I'm guessing she either thought I hadn't taken the discount off of the lottery ticket that printed or she thought the $2 scratch-off was a $1 scratch off. Either way she KNEW she was wrong when I printed out the receipt and started to show her, that's why she left in such a dang hurry...
Moms...Sheesh
Players:
PG: Poor Guy who was either drunk or disabled, I couldn't tell which. He was about 40 years old.
MOM: His mom.
Me:
PG: Do you have any natural Native American tobacco from like...reservations.
Me: No, but we do have all-natural [BRAND 1].
PG: Can I see those?
Me: *shows him the different types*
PG: How much is a carton?
Me: XX.XX. (EXPENSIVE)
PG: Ooooh.
MOM: *walks up* What are you doing?
PG: I want these.
MOM: No you don't. You don't want those. You want [BRAND 2] menthol 100s.
PG: No I don't. I want these.
MOM: Are those menthol?
Me: These ones aren't but they do come in menthol.
MOM: How much?
Me: XX.XX
MOM: *mouths to me where he can't see* [BRAND 2]
Me: *gets, rings up, gets paid, is confused*
She was paying so I just went with what she said. Dunno if that was right, wrong, or what, but I didn't have an argument and he didn't seem to notice. Plus the price of [BRAND 2] is WAYYYYYYYYYY lower than [BRAND 1].
Siiiiigh
SC: WHERE is the COFFEE CREAMER?
CW: Right there.
SC: ...oh.
SC: WHERE is the COFFEE?
Me: Right there.
SC: ...oh.
SC: BATHROOM!
Me: Right there.
SC: *runs*
SC: Is this the [STORE NAME] on [STREET 1]?
Me: No. We're on [STREET 2] and [STREET 3], [STREET 1] is over there.
SC: Is there a [STORE NAME] on [STREET 1]?
Me: Maybe. Lemme check.
SC: Because she told me she was going to meet me at the [STORE NAME] on [STREET 1] but I thought she was talking about this one and I just couldn't find any other one and I'm a little lost I guess and...etc etc etc etc etc.
Me: Here, this is the address and the phone number.
SC: Oh. That's no help.
Me: ...............
RING RING
Me: Thank you for calling [STORE NAME] how can I help you?
Old Man: IS CHUCK THERE?!
Me: We don't have a Chuck working here, sir.
OM: WHAT?!
Me: WE DON'T HAVE A CHUCK WORKING HERE.
OM: Oh, well I need to talk to him.
Me: Sir, there is no Chuck.
OM: WHAT?! ISN'T THIS [SUSHI PLACE]?!
Me: NO. THIS IS [STORE NAME].
OM: WHAT?! I CALLED XXX-XXXX!
Me: This is XXX-XXXY.
OM: I DIALED THE RIGHT NUMBER!!!!!!!!
Me: ....*click*
So I was back at the convenience store for my spring break and the first two days were fine. It's the old crazy lottery folk that really get ya. Some B/G: When you have a lottery coupon you have to have everything on the register match the lotto machine in a certain way. So when you have a discount for a ticket we ring it in with the full amount and then before the customer does anything we take the discount off with the "cash" button so the total they see is their discounted total but everything counts up right with the lottery and the register. End B/G
SC: I have this coupon and I want to pick my numbers for the ticket it gets me.
Me: Hmmm...*takes coupon and puts it through the coupon thing. As I suspected it automatically prints out the ticket* I'm sorry Ma'am, the lottery automatically prints out the ticket, there's nothing I can do about picking your numbers.
SC: Oh, well okay. (brace yourselves...the suck is coming.)
Me: *Rings everything else in* It'll be 42.XX.
SC: Oh, give me one of those. *points at a $2 scratch-off*
Me: *rings* Okay, it'll be 44.XX
SC: *hands me 44.XX IN EXACT CHANGE* Okay, now I need my extra dollar.
Me: What?
SC: I need my extra dollar. I gave you an extra dollar.
Me: ...No, I got 44.XX, that was the total.
SC: No you SAID 44.XX but it was 43.XX because I gave you an extra dollar.
Me:
I don't have an extra dollar, Ma'am. The total was 44.XX. *prints out the receipt* See this says 45.XX because of the dollar that I took off for the discount on your--SC: THEY REALLY NEED TO FIND PEOPLE WHO KNOW WHAT THEY'RE DOING HERE. *stomps away*
Me: ...........................the...total...was...... ...
I'm guessing she either thought I hadn't taken the discount off of the lottery ticket that printed or she thought the $2 scratch-off was a $1 scratch off. Either way she KNEW she was wrong when I printed out the receipt and started to show her, that's why she left in such a dang hurry...
Moms...Sheesh
Players:
PG: Poor Guy who was either drunk or disabled, I couldn't tell which. He was about 40 years old.
MOM: His mom.
Me:
PG: Do you have any natural Native American tobacco from like...reservations.
Me: No, but we do have all-natural [BRAND 1].
PG: Can I see those?
Me: *shows him the different types*
PG: How much is a carton?
Me: XX.XX. (EXPENSIVE)
PG: Ooooh.
MOM: *walks up* What are you doing?
PG: I want these.
MOM: No you don't. You don't want those. You want [BRAND 2] menthol 100s.
PG: No I don't. I want these.
MOM: Are those menthol?
Me: These ones aren't but they do come in menthol.
MOM: How much?
Me: XX.XX
MOM: *mouths to me where he can't see* [BRAND 2]
Me: *gets, rings up, gets paid, is confused*
She was paying so I just went with what she said. Dunno if that was right, wrong, or what, but I didn't have an argument and he didn't seem to notice. Plus the price of [BRAND 2] is WAYYYYYYYYYY lower than [BRAND 1].
Siiiiigh
SC: WHERE is the COFFEE CREAMER?
CW: Right there.
SC: ...oh.
SC: WHERE is the COFFEE?
Me: Right there.
SC: ...oh.
SC: BATHROOM!
Me: Right there.
SC: *runs*
SC: Is this the [STORE NAME] on [STREET 1]?
Me: No. We're on [STREET 2] and [STREET 3], [STREET 1] is over there.
SC: Is there a [STORE NAME] on [STREET 1]?
Me: Maybe. Lemme check.
SC: Because she told me she was going to meet me at the [STORE NAME] on [STREET 1] but I thought she was talking about this one and I just couldn't find any other one and I'm a little lost I guess and...etc etc etc etc etc.
Me: Here, this is the address and the phone number.
SC: Oh. That's no help.
Me: ...............
RING RING
Me: Thank you for calling [STORE NAME] how can I help you?
Old Man: IS CHUCK THERE?!
Me: We don't have a Chuck working here, sir.
OM: WHAT?!
Me: WE DON'T HAVE A CHUCK WORKING HERE.
OM: Oh, well I need to talk to him.
Me: Sir, there is no Chuck.
OM: WHAT?! ISN'T THIS [SUSHI PLACE]?!
Me: NO. THIS IS [STORE NAME].
OM: WHAT?! I CALLED XXX-XXXX!
Me: This is XXX-XXXY.
OM: I DIALED THE RIGHT NUMBER!!!!!!!!
Me: ....*click*
What a collection of twats and asshats. My sympathies at having to deal with such idiocy.
He is my Black Dragon (and yes, a good one) strong, protective, the guardian. I am his Silver Dragon, always by his side, shining for him, cherishing him.
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