Normally I *really* hate this CW and enjoy it when he gets tortured by customers but this one kind of almost made me want to feel bad for said CW. Seriously this CW is an asshole so don't feel too bad for him.
I was in the back in the EMPLOYEE's ONLY area (important) when a security guard came to my window and said he'd like the cage manager for a customer. Then he turned a bit and I realized... He brought a customer into the employees ONLY area right next to where we keep the chips and cash filled with millions of dollars.
Granted you have to be buzzed in to get into the cage BUT there is a window right there where said customer could have reached in and grabbed a strap of hundreds worth ten grand. Needless to say I was too shocked to tell security to get him the hell out.
Me: ...I'll be right back.
I run my ass over to the supervisor on duty and explain what's going on she was a bit: too and ran back there. She called surveillance who also had a cow and demanded that they get the customer out of there ASAP.
Not wanting to piss off the customer anymore the SV talked with him a bit back there then threw in the part of where she'd like to talk to him in the VIP room instead.
Now, what was so urgent that he brought a security guard, one of our supervisors and even a pit boss?
Apparently CW ALMOST shorted the guy. Yeah. Because CW almost messed up the transaction the SC accused CW of wanting to pocket the extra money (we're not allowed to even have pockets, ours are either glued or sewn shut).
Does SC have ANY idea how many transactions we see? We are human and mess up to but the fact that he was properly paid and there was no real screw up why should CW be fired??
Eventually SC calmed and left but really!? And security guard got his ass chewed for having a customer back there. Crazy!
I was in the back in the EMPLOYEE's ONLY area (important) when a security guard came to my window and said he'd like the cage manager for a customer. Then he turned a bit and I realized... He brought a customer into the employees ONLY area right next to where we keep the chips and cash filled with millions of dollars.
Granted you have to be buzzed in to get into the cage BUT there is a window right there where said customer could have reached in and grabbed a strap of hundreds worth ten grand. Needless to say I was too shocked to tell security to get him the hell out.
Me: ...I'll be right back.
I run my ass over to the supervisor on duty and explain what's going on she was a bit: too and ran back there. She called surveillance who also had a cow and demanded that they get the customer out of there ASAP.
Not wanting to piss off the customer anymore the SV talked with him a bit back there then threw in the part of where she'd like to talk to him in the VIP room instead.
Now, what was so urgent that he brought a security guard, one of our supervisors and even a pit boss?
Apparently CW ALMOST shorted the guy. Yeah. Because CW almost messed up the transaction the SC accused CW of wanting to pocket the extra money (we're not allowed to even have pockets, ours are either glued or sewn shut).
Does SC have ANY idea how many transactions we see? We are human and mess up to but the fact that he was properly paid and there was no real screw up why should CW be fired??
Eventually SC calmed and left but really!? And security guard got his ass chewed for having a customer back there. Crazy!
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