I cashiered yesterday. I had a couple in their late 40s or 50s. I asked, per usual, if they had any coupons. It's a courtesy reminder, but people never get this (which is fine if they're just confused & not sarcastic; I explain it). This lady was sarcastic; she repeated the question back to me when all I needed was a yes or no. Some people even say--shocking, I know--"No, thank you for asking. " But this lady seemed to be on the offensive a bit. (Perhaps sick of the question? Deal with it--I have to ask). So my strategy is to play dumb about their annoyance and explain that no, we don't usually have coupons in the store. Professional and polite, no? But hubs decided to be all controlling and say, "Well, a smile would be nice." He was all jokey, but seriously, the subtext is, You will like my wife's joke and smile about it because the customer is always right. I chose to follow the proverb, "A wise man overlooks an insult." I did smile and wish them a good day because it's my job. But I don't like passive-aggressive control games.
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It's still not funny
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No, it isn't funny, it's bloody rude and insulting. Bet these two gems of brilliant wit can't figure out why they don't have friends any more.I don't have an attitude problem. You have a perception problem.
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Quoth emax4 View Post, "yeah, a smile would be nice..","For a musician, the SNES sound engine is like using Crayola Crayons. Nobuo Uematsu used Crayola Crayons to paint the Sistine Chapel." - Jeremy Jahns (re: "Dancing Mad")
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How do i know this?
Proverbs 12:16
"A fool shows his annoyance at once, but a prudent man overlooks an insult."
Because I find myself repeating it to myself non-stop some days ><
I hate customers that use 'subtle' mind-games to try to control the direction of the 'conversation'. Too rude!
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