I recently remembered this from my dreaded Subway days which lasted for nearly 6 years until last March when I was fired, I mean freed from there.
I was working a closing shift and an out of towner woman came in and wanted one footlong veggie sandwich. I knew she wasn't from around my area because I didn't recognize her and also from the way she carried herself. Not rude yet but she kind of had that "You should feel honored I walked into your store" vibe.
I'm making her sandwich and I get to the veggies. I'm working in my usual hyper-efficiency extremely fast, waste no clock cycles style. She tells me she also wants spinach and because it was a veggie sandwich and there was no meat on the top portion of her bread, I figured it would be a good, logical idea to put her spinach on that empty top portion of her bread so it had more room. Apparently that was a bad idea because in her mind that made the sandwich look "messy".
SC: *snotty tone* Are you in a hurry? (because I was working so efficiently)
Me: I always work this fast.
SC: Well you're making a MESSY sandwich. (Note, it wasn't "messy" as she was saying. She just didn't like that the ingredients weren't spaced out evenly with a ruler or a protractor and I was giving her MORE than the Subway formula allowed on veggies anyway. Plus, put spinach on anything and it's not going to look perfect. If she wanted a perfectly neat sandwich it would have had to be done by the formula and then she would have bitched and moaned about not getting enough veggies.)
I just ignored what she said and finished the process like she never said anything. When I worked there towards the end I started living by the "Haters gonna hate" motto and really didn't give a shit because there were so many nit picky complainy lowest common denominator customers that it was the norm. I rung her up and she left in a huffy cloud never to return. It takes an extra picky person to complain that a sandwich is messy when it's about to be shoved into your mouth anyway.
I don't miss that place AT. ALL.
I was working a closing shift and an out of towner woman came in and wanted one footlong veggie sandwich. I knew she wasn't from around my area because I didn't recognize her and also from the way she carried herself. Not rude yet but she kind of had that "You should feel honored I walked into your store" vibe.
I'm making her sandwich and I get to the veggies. I'm working in my usual hyper-efficiency extremely fast, waste no clock cycles style. She tells me she also wants spinach and because it was a veggie sandwich and there was no meat on the top portion of her bread, I figured it would be a good, logical idea to put her spinach on that empty top portion of her bread so it had more room. Apparently that was a bad idea because in her mind that made the sandwich look "messy".
SC: *snotty tone* Are you in a hurry? (because I was working so efficiently)
Me: I always work this fast.
SC: Well you're making a MESSY sandwich. (Note, it wasn't "messy" as she was saying. She just didn't like that the ingredients weren't spaced out evenly with a ruler or a protractor and I was giving her MORE than the Subway formula allowed on veggies anyway. Plus, put spinach on anything and it's not going to look perfect. If she wanted a perfectly neat sandwich it would have had to be done by the formula and then she would have bitched and moaned about not getting enough veggies.)
I just ignored what she said and finished the process like she never said anything. When I worked there towards the end I started living by the "Haters gonna hate" motto and really didn't give a shit because there were so many nit picky complainy lowest common denominator customers that it was the norm. I rung her up and she left in a huffy cloud never to return. It takes an extra picky person to complain that a sandwich is messy when it's about to be shoved into your mouth anyway.
I don't miss that place AT. ALL.
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