I've Noticed This a lot.

[Merriweather]

Q: How many SCs does it take to change a lightbulb?

A: "That's okay, we'll just sit here in the dark until you give us last week's sale price for the bulbs." *sulk*

And hey, I see that the CS ranking system has promoted me from Bagger to Cashier! I am arriving!

I love lightbulb jokes.

How about

A. What do you mean change a lightbulb? That's bad customer service!! You should change the lightbulb, and put the shade back on. And give me a discount for it as well. Plus take my expired coupon. Me change a lightbulb, the nerve of that suggestion.

[simplyanother]

. Am I wrong on this? I usually do also state that I figure it's easier to change the earlier it's caught, with some sort of comment about data entry are only human and have to miss something now and then, and they (the cashier) can't possibly know every little price change.

Shoot, where I work, sometimes price changes are put into the system before the labels are changed. Well, that's not that uncommon. Actually, where I work, price changes are put into the system OFTEN before the labels are changed. I tend to give customers the benefit of the doubt, because I've been there for so many years--. I don't mind when customers point out that something may have rang incorrectly. I do mind when they point it out and insinuate that I've somehow caused this to happen. "ZOMG YOU RANG ME UP WRONNNNG!!!!". I....press a button. The only time I can actually ring things up "wrong" is when I'm putting in a price for by the yard ribbon, custom floral or as is items.

And I usually state that it's easier to change before you pay, then it is afterward. If you were my customer, I wouldn't mind. (Having worked at the craft store for so long...eek).

[laborcat]

Where I work, how price changes are supposed to work, is we get a list of UPCs that are to change price effective on such and such date, and we scan them in as we put up the new tags. Makes them as real-time as the computers can keep up with us. Though generally I'll apply an entire aisle at once, then do the tags. It's faster for me and it keeps my production numbers up. This way the only reason a price should be wrong is if the customer got it off of the wrong spot, or they picked it up at 5am and didn't pay for it until after 6am or so.

[Lovecats]

Shoot, where I work, sometimes price changes are put into the system before the labels are changed. Well, that's not that uncommon. Actually, where I work, price changes are put into the system OFTEN before the labels are changed. I tend to give customers the benefit of the doubt, because I've been there for so many years--. I don't mind when customers point out that something may have rang incorrectly. I do mind when they point it out and insinuate that I've somehow caused this to happen. "ZOMG YOU RANG ME UP WRONNNNG!!!!". I....press a button. The only time I can actually ring things up "wrong" is when I'm putting in a price for by the yard ribbon, custom floral or as is items.

And I usually state that it's easier to change before you pay, then it is afterward. If you were my customer, I wouldn't mind. (Having worked at the craft store for so long...eek).

I had a lady do that to me. I had a long line. Her daughter ( a nice not at all sucky customer) had something that had rung up the wrong price or so she thought. The mother had the same item and realized that hers must be "wrong" also. I had a long line at this point. Daughter says, can they fix that (her mom's) at customer service? I said yes. Mother at this point turns sucky, "NO! YOU did it so YOU can fix it!" I just blinked and did it. Then she got all nice again. And the people in line behind her just kinda looked at her like she was crazy.