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Well I have a customer complaint against me.
Our little smoke shop in our 24 hour store closes at 10-10:30 at the latest. We can still sell, there just isn't someone standing there mindlessly all night. A former coirker who was fired not only for attendance but for being rude to customers and being suspected for stealing comes in and sarts complaining that the smoke shop is closed. I offer to get her what she needs and walks over. She barks 27's at me. I have no clue what that is so I ask which again apologizing. She rolls her eyes and repeats "27's". I am getting irritated at this point. I ask for a brand and she finally says marbros I start looking for what she wants while she screams instructions at me then has the gall to ask if I am stupid. Now I am furious. I tell her no, I don't smoke so I have never heard of that type of cigarette and 2 don't work the smoke shop often enought to memorize the stock. Then she asks if she has to pay there and can she check out her overflowing cart there. I tell her yes but a regular registers would be bette, but the cigarettes have to be paid at that register, and that it would be difficult as the register has no where to put bags but I made it clear she could check out there it would just be longer. She told me to forget it and she wanted my manager. I pointed to her as she had been watching the whole time. The woman laughed and said she'd call the next day because night managers aren't real managers. I loathed her when I had to deal with her more now. She told me I should quit my job if I hated it so much. I don't hate my job I hate rudeness. I explained to my manager and she told me no to worry. The witch complained to my co-manager but she must have been rude to him too as he never said anything.
Our little smoke shop in our 24 hour store closes at 10-10:30 at the latest. We can still sell, there just isn't someone standing there mindlessly all night. A former coirker who was fired not only for attendance but for being rude to customers and being suspected for stealing comes in and sarts complaining that the smoke shop is closed. I offer to get her what she needs and walks over. She barks 27's at me. I have no clue what that is so I ask which again apologizing. She rolls her eyes and repeats "27's". I am getting irritated at this point. I ask for a brand and she finally says marbros I start looking for what she wants while she screams instructions at me then has the gall to ask if I am stupid. Now I am furious. I tell her no, I don't smoke so I have never heard of that type of cigarette and 2 don't work the smoke shop often enought to memorize the stock. Then she asks if she has to pay there and can she check out her overflowing cart there. I tell her yes but a regular registers would be bette, but the cigarettes have to be paid at that register, and that it would be difficult as the register has no where to put bags but I made it clear she could check out there it would just be longer. She told me to forget it and she wanted my manager. I pointed to her as she had been watching the whole time. The woman laughed and said she'd call the next day because night managers aren't real managers. I loathed her when I had to deal with her more now. She told me I should quit my job if I hated it so much. I don't hate my job I hate rudeness. I explained to my manager and she told me no to worry. The witch complained to my co-manager but she must have been rude to him too as he never said anything.
He is my Black Dragon (and yes, a good one) strong, protective, the guardian. I am his Silver Dragon, always by his side, shining for him, cherishing him.
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