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Had some "fun" with an ex-coworker today. This woman was actually very good to work with, she basically trained me when I was new at the store. Very nice woman/co-worker, but the world's worst customer. Let's call her X.
Her church was having some kind of conference today, and one of the other members brought in an order for a dessert platter about a week ago. Let's call her Y.
They were looking for about 300 pieces and of course a substantial discount. There were a couple of products that I wondered about, I tried to call Y today, but of course she was at the conference.
Well never mind, I made a couple of "executive" decisions, and started getting all these pastries ready. Took just over 2 hours, everything was boxed up and in the cooler, the bill was ready. Pickup time came and went.
About an hour later, X called and asked where the goodies were. She maintained that Y had called my boss to arrange delivery. Then she put Y on the phone. I went over my "executive decisions" with Y, and then asked her about the pick/up/delivery thing. Y said my decisions were fine, that they would pick up, but when I left at 4:00 nobody had bothered yet. I think we won't be taking any more orders from either of these ladies
Her church was having some kind of conference today, and one of the other members brought in an order for a dessert platter about a week ago. Let's call her Y.
They were looking for about 300 pieces and of course a substantial discount. There were a couple of products that I wondered about, I tried to call Y today, but of course she was at the conference.
Well never mind, I made a couple of "executive" decisions, and started getting all these pastries ready. Took just over 2 hours, everything was boxed up and in the cooler, the bill was ready. Pickup time came and went.
About an hour later, X called and asked where the goodies were. She maintained that Y had called my boss to arrange delivery. Then she put Y on the phone. I went over my "executive decisions" with Y, and then asked her about the pick/up/delivery thing. Y said my decisions were fine, that they would pick up, but when I left at 4:00 nobody had bothered yet. I think we won't be taking any more orders from either of these ladies
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